I had an awesome experience shopping at Vuori, and it was all thanks to Gavin Yoder. From the…read moremoment I walked in, he was super welcoming and genuinely took the time to understand what I was looking for. He knew the products inside and out and made great recommendations without ever being pushy. Gavin helped me find exactly what I needed and honestly, even more than I expected. He made the whole process easy and enjoyable, which isn't always the case when shopping. You can tell he really cares about the customer experience and takes pride in what he does. If you're heading into Vuori, definitely ask for Gavin. He'll take care of you.

the thing i love about vuori is the consistency . every store i visit, the associates are always so…read morenice, welcoming and helpful. this store is organized and spacious. i didnt realize that vuori has swimwear! they had so many cute pieces that you could totally and easily mix and match. vuori prices are competitive amongst their peers but the quality is there and you get what you pay for! located at fashion island. plenty of parking!

Amazing!! Most amazing experience with Maria!! She helped me so much with my purchases! Her…read morecustomer service from the second I walked in was just Amazing!! She's super helpful and super sweet! Love this location! Thanks Maria for being the sweetest and helping me! Great selection for both women and men!

This is a much smaller, down to the point kind of Banana Republic. It's good for coming in and…read morepicking out an outfit for a special occasion, in my case, a wedding the next day. Everyone here is very helpful and lovely, I appreciated all of the help I received when I was frantically looking for my last minute outfit. This is one of my favorite locations, hmmm I'm wondering if it's the ocean view that got me ;)

This location of Anthropologie is the absolute BEST!…read more The selection and merchandising is so wonderful. This location is very large and I love that there are very clearly displayed sections that typically match the vibe of their latest marketing campaigns. I am always totally inspired creatively when visiting this store. They even have a bridal area and a mini bar/lounge area. The sales associates are very friendly and helpful too!

Anthropologie is my second favorite boho style clothing store next to Free People. This brand…read morecarries home goods too and they are very cute and well made. I have been looking at some furnitures from this store. We came in to look around at this spacious and organized store after our brunch. I was very much interested in a set of white sheer fabric pants and bra top. A sales associate was very helpful to go to the back to find my size. Everybody was friendly and it was a pleasant shopping experience. Definitely one of the best Anthropologie stores I've ever shopped at!

This Nordstrom is beautiful and very well-maintained. It is located right in the center of the…read moreupscale Fashion Island shopping center. Nordstrom currently has their half-yearly sale so there are some good markdowns if you have been eyeing on something. Don't miss out! I am always happy with my purchase from Nordstrom. Great customer service.

Nordstrom used to be the best when it came to customer service but no longer. I had left a review…read moreabout the girl from the Cle de Peau counter who was so rude to me but I took it down because I felt sorry for her. In fact, after shopping there this past weekend I felt compelled to put it back up. Not much has changed since 2024. I haven't been back since and this past weekend solidified that I won't ever be back. It's so dead and there's no assistance! Pior to this weekend, the last time I was there the lady from Cle de Peau was real disrespectful to me. I didn't respond I just stayed quiet thinking did she really just say that? And even crazier is she didn't look put together like I expect from the staff. Times have changed I guess. It was disappointing to be insulted by someone who looks disheveled while trying to sell me a $500 face cream and is rude in the process. Who's in charge of hiring??

Been a fan of Buck Mason for awhile, but from afar. After doing my research on the denim and tees,…read moreI checked this location out. And holy moly I will be a customer for life. Christopher helped us out today, gave us the spiel, and a water. Customer service that makes you smile and leave happy (whether you're busting or not). Great business.

This is one of my family's regular spots and we love it. A lot of the clothes run too big for me,…read morebut when I do find something that fits, it's always one of my favorite pieces that season. The Fashion Island store is impeccably decorated (apparently by Leanne Ford, one of the co-founders) and smells amazing because they're always burning palo santo sticks. They never do sales, sadly, but I guess on the bright side you never have a reason to wait to buy anything(!). Staff is always very friendly and helpful, though there seems to be a somewhat high turnover rate for whatever reason. I was surprised to see that - as of this writing - there were only a few reviews. And just a note about some of the one-star reviews: Not to target anyone personally, but if you are starting several of your Yelp reviews with "Racist!!!" maybe the problem isn't the stores? And if you are complaining in several of your Yelp reviews that "this location does not take cash" maybe you should get a credit card (especially if you can afford to drop $600 at Buck Mason)? FWIW I'm Asian and I've always been offered water here...

My boyfriend has always looked like a little boy swimming in his dad's dress shirt. From banana…read morerepublic to jcrew to you name it, we've always had the same problem. No sales associate was ever helpful in finding the right fit. It wasn't until we met Matt, who actually listened to our issue and dressed my boyfriend in a dress shirt that actually fit, complimented his figure, and looked GOOD! The service we received was outstanding. From the moment we walked in, we were instantly greeted by Matt. When we told him what we were looking for, he knew exactly what size, fit, style, and color. It was almost as if we were receiving service from a high end tailor. Overall we enjoyed this experience and recommend Matt to anyone who is in need of excellent service.

Some of these employees in this location need an attitude check. Also, we asked an employee to…read morecheck if they had more sizes in stock. We waited 20 minutes and before we knew it, she had already left work!? She didn't even check period. Just walked to the back, wne around sneaked out the front of the store! Lmao! Also, what kind of store doesn't provide garment bags! SMH

Should out to Alyssa (sp?)! Stopped by on Father's Day to browse and she was so helpful and…read moreawesome. I found a jacket that had a few stains and wasn't sure they would come out. It was the last one in my size but she went above and beyond to take care of the situation. I wish we all had the customer service skills she has. The quality, service, and return policy make the prices worth it.

I've heard of this brand before, and decided to pop in to see what the hype was about! This clean…read moreand tidy store has an amazing selection of laid-back styles! Helpful and friendly staff! I am addicted to their soft materials they use! Overall, this is my kind of style! Simple and well made! A little pricey, but so worth it! Highly recommended! Yes, I'll return!!!

Been coming here for a bit especially for run club events. They always have such a good promo or…read morefun events where it's so interactive. I feel like they do so many wellness events it's really a great time. Hayley is also the best! She gave us tips on how to use their running belt since I was looking into one for the OC marathon, and my half marathon! Everyone is super helpful there and super nice!

I visited this location while on vacation. I'm a longtime Lululemon customer and Pinnacle member …read more Most of my wardrobe is from this brand. This was the first time I have ever felt completely invisible in a store. There was no greeting when I walked in, just an obvious up-and-down glance from the employee at the door. I walked around for quite a while and no one asked if I needed help or checked in at all. I left feeling judged and looked down on, which was disappointing and honestly surprising for a brand I've supported for years. Customer loyalty aside, no one should be made to feel unwelcome based on appearance. I hope this location reflects on how guests are greeted and treated.