Good stay and excellent customer service provided by Don (Ron?). The rooms were clean, plenty of parking. Clean common areas and eating areas. Breakfast was great with choices. EV charging. Lots of restaurants nearby. read more

This hotel we chose to stay at due to the proximity to an event we were in town did and my husband is a Marriott Bonvoy member. Worst choice ever! First our room was on the second level and our view was of the hotel entry roof and drainage. The king bed was horribly uncomfortable. You could actually hear the springs pop back after rolling over. The sheets never stayed on the bed. It was the worst trying to sleep. Also, there were no lotions left, two toilet paper rolls with hardly any tissue left on them, and only three nose tissues left in its box. The conditioner was watered down and useless, but at least the bath soap smelled good. The a/c doesn't let you turn it down below 66 and it doesn't run all night. It got incredibly warm in the room most nights and I'm pretty certain never down to 66. The breakfast was lacking in quality and quantity. At 7:30 Saturday morning it was completely gone. Tuesday morning there were more options but everything was dry and tasteless. The pool on site is incredibly small and there is no spa. I definitely don't recommend this location for a great stay. read more

Fairfield by Marriott Inn & Suites Ontario Rancho Cucamonga - Room with a view? Not! - Hotels Near Me - Rancho Cucamonga, California

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A solid week-long work stay! I really enjoyed the comfort of the room, the convenience of having breakfast available each morning, and the fact that so many great restaurants are just steps away. The front desk team deserves a special shoutout they were friendly, helpful, and made me feel welcome every time I walked by. My only gripe? The bed platform has some seriously sharp corners. After a week of bumping my shins into them, I have the bruises to prove it! Hopefully something they can address, because everything else about this place is great. read more

Absolutely terrible experience with obnoxious and loud tenants. Staff allowing individuals in their parking area to play loud music, rev their motorcycle engines, and trash the lot with their food waste. Happened between the hours of 1am to 3am on a Wednesday of all day. When I mentioned this to front desk, they quickly defended themselves saying there's nothing they can do about it and they "can't judge tenants by how they look". That makes zero sense. I complained about actions, not looks. Would never recommend anyone staying here. Hotel manager, Desiree, and staff should be disappointed. read more

Our overall experience here was very positive. They offer breakfast that's served hot and fresh, along with coffee and tea available 24/7, which is a great touch. Some of the staff members were especially kind, generous, and very understanding. We requested a few adjustments during our stay, and they did their best to accommodate us, which we truly appreciated. We also ordered room service while the first time was okay, the second time was truly phenomenal. It's always nice to be treated like a valued guest rather than just another number, as it makes the entire experience feel more wholesome. read more

This is a great location and the room was clean and I loved the fact it had a fridge and microwave. There was a Bluetooth speaker and a smart tv so I could utilize my streaming services. Aside from the great customer service they really lost me at the breakfast they offered. There were absolutely no options for bacon, sausage or any protein . Overall, the stay served its purpose but the breakfast lacked . read more

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I agree with other reviewers! If I could give this place a 0/10, I ABSOLUTELY WOULD. My partner and I made a last minute decision to come in town for a late night birthday party. We knew we would be too tired to make the drive all the way back home, so we thought to book a hotel and stay for the night. We called this Fairfield at 10:05PM on Saturday, 12/13. We explained that we would like to book a room, but wouldn't be able to check in until the party ended at 2AM. We asked her if we should book from 12/13-12/14 or 12/14-12/15 in order to do so. The woman working the front desk answered the phone and suggested that we book the room for 12/14-12/15 and come in sometime before or after the late night audit to check in "early". My partner asked her to confirm multiple times if that would be okay! We did exactly that. We booked the room, came in at 2AM just as we had warned, and a new front desk woman denied us checking in at 2AM (even after we explained the situation). She said early check ins can only be at 6AM. Cool. Fine. Whatever. There was clearly a misunderstanding and we just wanted to move forward. HOWEVER, the absolute worst part was that she denied us a refund for the mistake that was made on THEIR end. (Because there is a 48 hour cancellation fee, even for rooms you booked 4 hours prior!) Not only that, but they also refused to offer a room for the night at the same rate (even with my Partner's employee discount). We had to come back at 11 AM on 12/14 and speak to the manager. At first he suggested to my partner that the mistake was on OUR end, but we had to show him our phone call log for him to believe us. After expressing his frustration, the manager finally agreed to a refund. Our experience with this Fairfield was extremely unprofessional, and is by far the worst Marriott hotel I have ever been to. We would have been stranded at 2AM if it weren't for the Courtyard down the street. The nice lady at the Courtyard listened to our situation and kindly took us in for the night at a similar rate to what we originally booked with this Fairfield. She couldn't believe the terrible service we received at this Fairfield. The room she gave us was much nicer too. Save your time and money, and just book at the Courtyard down the street! read more

stayed here for a week on a business trip and brought my family along. Their overall experience was great, and the staff truly took good care of them throughout our stay. We felt welcomed and well looked after, and we will definitely be returning. read more

If I could leave zero stars, I absolutely would. I've stayed at Fairfield Inn & Suites Ontario Rancho Cucamonga multiple times before, but today was by far the worst hotel experience I have ever had anywhere. This morning, I went down for breakfast, and out of a room full of people, I was the only one singled out by an employee. She came up to me demanding to know what floor I was staying on and my exact room number, like I didn't belong there. It was humiliating, disrespectful, and felt blatantly discriminatory. No one else was questioned like that -- only me. I felt completely targeted. When I went to the front desk to report it, the woman working there made excuse after excuse and clearly didn't take the situation seriously. She acted like it wasn't a big deal, brushed it off, and offered no real apology or solution. It was clear they didn't care about how I was treated at all. On top of that, I requested fresh sheets and basic room service from the same woman at the front desk and was basically denied until I had to push the issue. Only after I pressed her and made it clear I wasn't going to just walk away did she reluctantly agree to get them for me. It's absurd that I had to fight just to get basic service that should be standard at any decent hotel. This hotel has completely lost my trust. The lack of respect, the horrible customer service, the way they mishandled a serious complaint, and the way they made me feel so unwelcome and mistreated is beyond unacceptable. I will never stay here again, and I strongly warn anyone thinking about booking here -- save yourself the disrespect, the frustration, and the discrimination. This place is an absolute disgrace. read more

If I could delete this hotel from the ether I would, if you cancel within their policy they will ignore the request sent by booking.com until the time limit expires, they will also ignore your call, emails, and even the notes put on their desk about reaching out, you can't call Marriott because it's thru booking and you can't call booking because it's Marriott so they know exactly what they're doing ignoring ppl to get a petty little $300, that doesn't even cover my smoking habit for 2 days lmao, but i guess that's why they work at a hotel in the desert having to pull petty games to meet quotas for their $1,500 bonus at the end of the quarter read more

This was one of the most unprofessional, bizarre hotel encounters I've ever had. From the moment we walked in, it was clear the staff had no interest in basic customer service. Maree at the front desk wouldn't let us see a room before booking (why, exactly?), gave us attitude when we asked questions, and literally interrupted us twice to take calls from people trying to book rooms -- as if we were invisible. She said we'd get a room on a higher floor, then dumped us on the first floor without explanation. We looked at the room, didn't like it, and came back immediately -- calmly -- to ask for a refund. That's when the general manager, Desiree, came out and turned the situation into a complete circus. She was rude, dismissive, and acted like we were a problem for even asking. She told us, "You're all set," but then refused to give us any written confirmation or a receipt. We asked multiple times -- she just said "No" with a smirk and walked away. Totally unacceptable and shady as hell. I don't know what kind of operation they're running here, but it sure doesn't feel honest. The staff is untrained, unfriendly, and completely unprofessional -- and the management is even worse. If this is how they treat guests before they've even stayed the night, imagine how bad it gets after you hand over your money. Avoid this place at all costs. You deserve better!! read more

The hotel was really nice and employees were friendly. We didn't get to experience the breakfast since it doesn't start until 7 on weekends, but the other reviews said it was very good. read more

Disappointing Stay Marked by Dishonesty and Discrimination My partner and I stayed one night at this Fairfield Inn and, unfortunately, had an extremely disappointing experience. We made three separate requests for basic room accommodations, all of which were brushed off by the front desk staff. Each time, we were told there was no availability, yet we could clearly see that multiple rooms were still showing as available on the Marriott Bonvoy app in real time. It became increasingly clear that we were being treated differently--not due to availability or policy, but because we are an LGBTQ couple. This kind of treatment is not only unprofessional, it's discriminatory. Discrimination has no place in hospitality. Marriott brands often promote inclusivity and equal treatment, but sadly, that was not reflected in our experience here. We urge the hotel to reevaluate its staff training and take a serious look at how guests are being treated. Until meaningful changes are made, we cannot recommend this location--especially to LGBTQ travelers who deserve to feel safe, respected, and welcome wherever they stay. read more

This was by far the worst room I have ever been in. The room smelled like a sweaty swamp, the closet door was held together with zip ties, and the air conditioner was broken. As for the Fairfield Guarantee, it is not actually a guarantee, just a marketing tag line so you will be tricked into thinking that they may take care of issues. DO NOT STAY HERE. read more

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The hotel was nice and clean. We arrived super late so we didn't get the fully enjoy the room but I will definitely book this again. It was clean , quiet and the staff was friendly. They have complementary breakfast as well starting at 7 am read more

Traveling can either be exciting or exhausting! And having a great hotel room can make or break an entire trip! At least for me, I had no major complaints so I was a happy camper at this location! LOCATION: Located very near to the Ontario International Airport and Ontario Mills Mall, it was very convenient for us! Everything we needed was technically within walking distance (but of course we chose to drive!) It's maybe 10 minutes from the airport and 5 minutes from the mall. In addition to the mall, it's also nearby to Target and Costco if you need everyday essentials! SERVICE: We were greeted by the friendly Charles, who assisted us with check in. It was quick and he gave us a very short tour of the amenities of the hotel, including the breakfast area, fitness center and pool. Housekeeping was always pleasant. We had actually requested to skip housekeeping but they ended up coming! I felt so bad because we hadn't tidied up the room and a bunch of baby items were everywhere! HOTEL/ROOM: The hotel has 4 floors with 2 elevators. The elevators were pretty quick and large so being on the top floors weren't a problem at all. The hotel also provides carts for luggage if you need to help you in and out of the room. The room itself is a normal, basic suite. Equipped with a king size bed, sofa, coffee table, small desk, and a shower. The room had 2 large TVs which my husband appreciated to watch the NBA playoffs! The walls are pretty thin as some other Yelpers mentioned, but it didn't bother us too much. We were able to hear our neighbor snoring, but I'm sure it was nothing compared to our little one occasionally crying! BREAKFAST: I very much enjoyed the convenience of a quick breakfast bite in the morning without having to leave the hotel. Breakfast is served from 6:00 am to 9:00am on weekdays and 7:00am to 10:00am on weekends. It's nothing special but when you have a baby, convenience is always nice! They served coffee and tea 24/7. They also offered hot chocolate for kids! As far as breakfast goes, it's very simple with boiled eggs, cereal (Frosted flakes, Raisin Bran, Cheerios), yogurt and milk, bagels, muffins, english muffins, belgian waffle, sausage biscuit, and apples/bananas. Nothing fancy but enough to grab a quick bit to hold you over to get some real food! The workers are also really friendly! If I had to return to the area, I would consider staying at this location again! Thank you, Fairfield Inn, for making my work trip easy! read more

As both a Diamond Hilton member and Platinum Marriott member, I have stayed at, and experienced many helpful hotel agents, however very few meet the professionalism and exemplary character of Charles B at the Fairfield Inn and suites in Rancho Cucamonga, CA. He deserves both corporate recognition as well as consideration for a management role. read more

This Fairfield Inn is located just north of Ontario Mills and is very close to the airport. It is located in what I'll call Hotel Row, because there are over five other Marriotts, Hyatts and Hilton brands, literally on top of each other. We came here on one of our most recent SoCal sojourn. But as I wrote in my Murrieta Courtyard review, we stayed at two very different Marriotts. Of the two, this one had a slightly smaller room, with a seating area, but no chair or couch. Huh? It did have a huge 40" Samsung TV and a immaculately kept room. Downstairs it was a party, with an open cash bar at night and a free hot breakfast in the morning. Very impressive. It reminded me of what Hyatt is trying to do with their Hyatt Place hotels, where the check-in area doubles as a bar at night. We'll definitely will be back. read more

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This was absolutely the WORST hotel stay I have ever had in my life. Marriott and specifically this hotel franchise Marriott Fairfield in Ontario have lost a customer for life. First and last stay. NEVER AGAIN. TAKE YOUR Money and BUSINESS ELSEWHERE. The conditions of the room were neglected, unhygienic, the rooms had a moldy and musty smell as if they had not been cleaned in a long time and not cleaned thoroughly as mold and residue had built up on their fixtures. There were red and brown dark blood-like stains on the carpet as well as yellow liquid drip stains that look like bodily fluids on the walls. It wasn't just one room either. The supervisor was rude and refused to resolve the issue, refused to refund so I could stay at another hotel. I was switched to a room for people with disabilities since they told me it was the only room open when I brought up the conditions of the the King size room because the King size room I booked had an unhygienic shower head and stains in the shower. However the ADA King size room for people with disabilities also had similar unhygienic conditions. It is unacceptable that they offer rooms in such conditions and how many people with disabilities have been denied clean and acceptable living conditions due to their neglect. Absolutely disgusting and unacceptable. This facility is not worth the money and time. Do yourself a favor and book a stay at a hotel that cares for guests and offers clean and hygienic conditions because the Marriott Fairfield in Ontario does not care and only cares about the money they can keep even if the service and conditions of the rooms are unclean and not up to standard. Like other reviews dating back for years, the manager was dishonest in this situation as well. They have a shady pattern. Steer clear of this shady place!!! read more

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I am a gold member of Bonvoy and I am used to getting a late check out to complete my meetings. I have been able to get this at all the local Mariott properties and there are several around this hotel. I was told by the staff that it is unavailable and a management decision. I now have to change my whole day tomorrow due to this hotels base decision. No customer service at all and a poor example of the brand I am now hesitant to continue staying at. There are plenty of other chains that treat people better after you have showed loyalty. Such a simple request that is part of the gold level. You must inform your members of policy changes before we commit and spend time and money for disappointment and now grief tomorrow. Thanks for making another day more difficult and tense. Not what we are used to with this brand. Stay away from this hotel at all cost. They decieve and disappoint. read more

A few things missing!!! Positives: COMPLIMENTARY BREAKFAST!!!!! This place did really well. The front desk staff was very kind and personable, for all three days, day and night. Whoever it was said something to you on entry and exit. The rooms were clean, with modern smart TVs (I didn't feel comfortable entering my Netflix, Hulu, Amazon credentials on a public TV). Fridge and Microwave in rooms. Outlets and modern usb plugs right above the night stand for changing phone or devices. It right next to CHP so your not worried about getting your car broken into as much. Dislikes/ Points for improvement: It's right next to CHP so when they get on shift they test their sirens and horns before taking out their vehicles ( it wasn't too bad but I did hear it). If you have a room on the far side you should be fine. I saw cookies at the front door but I didn't know how old they were. They should have a warmer in the kitchen area and whoever walks in the person at the front desk can let guest know there are free warm chocolate chip cookies available (I've been at a hotel that did this before and it's definitely a wow that gives the 5th star on a review). This place covers a hotels basics really well and a little bit more. If you think this review was useful, cool, or funny hit the button below, thanks for reading. read more

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The front desk person was amazing! Soft towels and a clean hotel. Easy parking in a safe area.

BEWARE!! If you plan on staying here please be careful. The mirror connected to our closet completely FELL OFF. This review is a bit late but wow I will never forget the horrible experience I had. This happened around 2am when the door completely fell off on my brother. The receptionist was kind and grabbed us some ice and helped us move the door to the side of the wall. But she had no idea where the first aid kit was. And in the morning all we received was a card for US to call the manager. Absolutely horrible. The only reason we didn't fight back was due to being my brothers graduation in the morning so we just to try and make the best of things. But please DO NOT STAY HERE. Everything about this place is horrible. Also shame on management! read more

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5 stars simply because I had no complaints during my two night stay. From 4/29/22 - 5/1/22, we came to Ontario for a music festival that was held at the Glen Helen Amphitheater, which is usually 20 min away with no traffic. Our room with the King bed on the 3rd floor was very clean and everything was stocked fine. There is a mini fridge and a microwave inside the room. Their TV allows you to watch Netflix and HBO if you already have an account, plus their usual tv channels. They offer a complimentary breakfast which was okay, it just did the job of feeding our appetite, so don't expect anything fancy. Due to covid, everything was individually wrapped but still placed in food heaters, like Jimmy Dean breakfast sandwiches (egg, sausage, and cheese) and waffles. Also had cereal, yogurt, juices, fruit, and coffee. All the staff was wearing masks and they are not offering daily cleaning services due to covid, until you request for them to clean your room. They have a nice gym, a swimming pool, but no jacuzzi. Parking is included and there's plenty, but can fill up fast during festival weekends like this one. The location is GREAT, there's so many things to do and eat at!! I, importantly, felt safe around here too. read more

I literally stay here often!!! I mean often and unfortunately this will probably be my last time staying here.... My last three stays I've been awaken at 2 to three in the morning by stomping.... It's like it's turned into a party hotel....! Another time my room smelled like smoke and the bed looked laid in. I am extremely passive about a lot of things but customer service sucks when you bring issues up. I asked for a 30min window for late check out and was told no....NOOOOO? I spent half my night up..... with no resolve. read more

Upon checking in, the service was exceptional. Vanessa helped me check in and she was kind and helpful. The manager Don was also helping the customers and helped staff and did so with class. When deciding where to go to write, sometimes the deciding factor in returning, is the people. The room is designed well and comfortable. I will be returning. read more

We came to his property at 3:15 PM, 15 minutes after check-in time. We were told our room was not ready yet and we needed to wait another 30 minutes and that someone would call. More than 30 minutes went by, and nobody called. I went in to check again, and there was a line with only one staff member who was on the phone. After waiting about 10 minutes to talk to someone, I was told it would be another 10 minutes again for our room. We had a Wedding rehearsal we needed to get to at 4:30 and we were going to need 15 minutes of driving just to get there. Not having a room ready when you arrive after check-in time isn't an acceptable experience when you've driven hours from out of town and have places you need to get to on time. At about 4 PM, 45 minutes after we arrived and not the original 30 minutes I was told, we finally had our room ready. Waiting an hour beyond check in time for a room is something I've never experienced at any hotel before, even Motel 6 has rooms ready when you arrive at the hotel's own check in time. I won't be staying at this hotel again when we come back into town from now on. read more

This place is fairly new so everything is nice and new. Cuatomer service very good throughout. It took a few mins to check in like 5 mins bc only one person was at desk however we were able to check in earlier than expected. Also gave cold bottled water upon checking in. Rooms were spacious and very comfy beds. They also had a lot of outlets to charge electronics (USB and plugs). Very clean rooms and high tech controls for a/c. Breakfast options included healthy options (turkey sausage, boil eggs, strawberries, melons, yogurts), make yr own waffles, etc. Shout out to Linda (?) at the breakfast area, she helped my senior companions make their waffles, gave us fresh baked cookies for celebrating birthday, gave my son a chef hat and crayons & coloring page. So very nice! Pool area was great. Even though it was not shaded, the pool was heated and very clean. Other plus, its walkable distance to many restaurants and also to the Ontario Mills shopping center. Great place to stay and will come back again. read more

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Stood here this past weekend the rooms were nice and clean and spacious and it's in the back of another Marriott which makes it a bit more secluded and quieter then the other hotels closer to 4th street. The only draw back of the room were the remote control to the television is practically useless you will be there pushing the buttons over and over trying to get the remote to work on the television it's frustrating to the point you want to throw the remote at the wall, and the other draw back is there really isn't a table to sit and eat at there is a desk type stand underneath the tv but when you have a family that wants to eat it doesn't equate to the same thing. Overall it was a nice stay. read more

This hotel is clean, and has everything!! Friendly staffs... clean room, smells good.. close to restaurants and malls

Just a wierd place where they try to program people to be right wing by forcing Fox "News" on you. Yes you read that right. They have a giant tv in the dining area where unsuspecting guests cannot turn it off or change the channel. Marriott policy requires this tv in a large seating area to only show Fox. The staff said they could not do anything about it even though it was 6 am and no one else was seated there or watching it. The hotel was also cheap about giving us a room with two beds (me and two kids) instead of a king. No drinking water in the rooms, they make you use the fountain downstairs. Overall bland hotel with big-brother like service. read more

Rooms are super nice. Comfy beds and pillows. Upgraded interiors with nice furniture and big screen tv, the bathrooms are super nice and clean, showers are spacious and modern, and that's also where they lost the 5th star. Took 20 minutes to get hot water up in the 3rd floor. I don't know if my room had not been used in awhile or what, but after a long rainy day, waiting that long in a modern hotel for hot water, well it was bummer. Other than that, solid choice. read more

Overnight stay. The room was clean and very comfortable. The staff was nice. The reason for the two stars is this. I specifically arranged for a late check out when I checked in. At no time was I told that I'd have to call back in the morning to make sure it was ok. In fact quite the opposite. I was told it wasn't a problem and I was all set for a 1pm check out. At 11am the next morning, I'm in the shower and I get a call from the front desk telling me it's time to check out do I need another 5 minutes. WTF!? Totally not ok. Also, in the evening the cable goes out in both televisions. We had to call the front desk to come fix them. I have no idea what the issue was because we could hear our neighbors tv. There was also something funky with both remote controls. The volume would work for maybe the first 10 minutes or so but then you were stuck with whatever level you initially set it at. If you wanted to change the volume you had to turn the tv off and then on again. The front desk guy tried to say you have press the button slowly. Slowly? Really? When I'm paying a fair amount of money, I expect to have little to know issues. My boyfriend and I don't want Hotel staff in our room to fix stuff while we're in our pajamas. They also need a longer bath mat. The one they have is too short and water get all over the floor from the shower. Total slip and fall hazard. I'm not sure I'd stay here again. read more

I really liked this hotel. I stayed one night. I had no problems. Room was very clean, spacious and the bed was comfortable. Staff was friendly. There are many dining options within walking distance. I didn't get the chance to grab breakfast, so can't say how it is. Definitely will stay again. read more

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This Fairfield Inn & Suites was surprisingly modern. I just never realized it was here. Needless to say, my overnight stay for business travel was pleasant. The hotel is in a very convenient location to the airport, restaurants and shopping. Service was great, especially the staff who were monitoring the breakfast area in the morning. My room was spacious and clean. I love that they offered Paul Mitchell haircare products. They also have a nice fitness room with dumbbells, benches, treadmills, elliptical machines, a bike, and yoga and medicine balls. Their outdoors lounge area is not bad either. I'd definitely come back here again on my next business trip to the area. read more

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Horrible customer service and management!!! I've been to a ton of different hotels and I've never had the problems like I have experienced here!! Should have checked the yelp scores before we booked, stay away and check in elsewhere read more

New, clean, and comfortable. Friendly, courteous staff. Weird problem with hot water. The shower and sink ran hot no matter where you adjusted it. Not scalding, but too hot to touch. When I called the desk to have it checked, I got a very nice lecture on how to use a faucet. Then I was told she called maintenance who said it was just a "sensitive" adjustment, implying again that I didn't know how to use a shower. Finally, I was told it would be checked out, and when I returned later, was told maintenance had checked it and it was fine... pretty sure that was a lie. Anyway, we finally figured out we could finally get a tolerable temperature by running the shower for 15 minutes, although it was a waste of water. All in all, I would give them another try and stay there again. Hopefully the plumbing issue was a fluke. read more

Pleasant stay. We booked at this Marriott even though it was 10 minutes further than other options because it was new and it offered us a suite for the price of regular rooms closer to our venue. The staff was friendly and eager to please. The double queen suite was roomy, but the bedroom was not separate, rather a standard double layout of two beds with a separate sitting area at the far end of the room. There were large, flat screen TVs in both the bed area and the sitting area. We had ordered extra towels and pillow, which resulted in 9 total pillows and a delightful origami dog made of the towels awaiting us on the bed when we arrived. The bedding was not set up on the pullout sofa, when we called the front desk they said it was in a cubby above the microwave (it wasn't). They promptly set up a pair of housekeepers who made up the bed for us, when we told them how cute the origami dog was, they offered to do another for us the next day (an even cuter turtle). A few kinks need to be worked out (this site was 2 weeks old when we stayed): the doorstop was not screwed in properly and the screw was loose in the middle of the carpet (ouch), and a piece of hardware from the closet was loose/uninstalled on the floor. The one star deduction is for the lobby layout and dining organization. There is a huge TV immediately adjacent to the front desk that was blaring a 24 news station all the time. This is not the peaceful feeling I want when I enter a hotel on vacation, nor is the content shown on the channel appropriate for young children, and based on the clientele at a Fairfield Inn Marriott brand, they attract families with children. Dining area next to the lobby similarly had a TV with news channels. 2 TVs, 15 feet away from each other which would be a lot for a sports bar, but not expected at a Marriott. Would definitely stay again. Pros: Super clean Friendly staff Well stocked sundries available 24 hours Convenient location close to freeways Many shops and restaurants within walking distance Cons: TVs when you arrive TVs when you dine loud music in pool area which can be heard in your room read more

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Check in was slow. We found our room and got cleaned up. However, we didn't get our waters so we decided to get them on the way out once we'd showered and got ready. As we were rounding the corner from the elevator a gentleman mentioned to the elderly attendant that he hadn't gotten his water during registration and I chimed in, me either. I walked toward the counter to get my 2 complimentary waters. This ridiculous woman ask me if I was sure I hadn't gotten my waters. I asked her Why in the hell would I lie about getting 2, 17oz. Water bottles". Then she told me I was rude. read more

I just left from this amazing hotel. This is my first Marriott hotel I've ever stayed. It was for one night. Got the one bed king suite. The staff was welcoming as you first enter the lobby to check in. She even gave me a browine to celebrate their one year anniversary back in March of the hotel. I stayed in the third floor room 308 even though the room is small but even space for two people. Oh boy the bathroom was incredible even the walk in shower. Everything was clean, spacious still has that brand new even though it's a year old. Now that I've dip my toe into Marriott ima have to start checking out other properties of Marriott. I had an amazing stay will come back again. read more

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