My 4 children, myself and wife all have been going here for several years since moving to…read moreLanacaster. I can say that Dr Kapetansky is by far the best doctor we have ever had for our family. His compassion for our family's care has been outstanding even when all the kids were there making a crazy ruckus, he would just make them laugh and talk to them to get through the visit smoothly. His sense of humor alone makes you feel better every time you see him. He is always willing to talk about any problems even ones just personal and help you out. I could not say enough good things about him. We were very happy he came to Lancaster and now that we will be moving away we will miss him greatly. It would almost be worth the 7 1/2 hours to come back and see him. The rest of the business is also good they do there best to fit you in on short notice when your sick or have problems needing attention. they get back to you at a decent speed when you have issues with scripts or refills. I would recommend this practice to anyone looking for a doctors office. Do your self a favor and ask for Dr Kapetansky when you go here.

There is zero chance of getting a person to answer your call, let alone getting an appointment…read more What kind of crazy world do we live in where healthy people can not find a physician for general wellness visits.

Dr. Dyar had me on over 15 medications. Multiple psych meds of same genre but different brands and…read moredosages. Made me drink water for over 4 hours for a drug test for a pain medication agreement I signed. I drank so much water I got diarrhea and shit myself and puked in the bathroom. They sent me home. I complained that they made me do that and threatened to report them. So they had me come in the next day and do the drug test again. I did. The next day I came in the office and the nurse came out from the back and had a paper with all my medications listed with a line and an arrow from top to bottom of the paper crossing out all my meds. Said they were dropping me as a patient because they claimed I had "ABSOLUTELY NOT ONE MEDICATION I WAS PRESCRIBED IN MY SYSTEM"! Which is absolutely a bullshit bold face lie because I took my medications on time every night for years and never missed. Especially in 15 medications. They simply dropped me because I threatened to report them for malpractice! Then they wouldn't release my medication history to my new Primary Care Physician! Said they would no longer communicate with me or any of my doctors because I reported them and used the word "Attorney"! We're rude AF! Incompetent. Entitled! Condescending! Absolutely the worst Drs, Nurses, and Receptionists I've EVER!!!! I WOULD NOT RECOMMEND ANYBODY GO HERE! I HAD DR. DYAR AND I USE THE TERM DR LOOSELY, ACTING AS A PSYCHIATRIST PRESCRIBING PSYCH MEDS INSTEAD OF GIVING ME A REFERRAL TO A REAL PSYCHIATRIST THAT KNEW WHAT I NEEDED!!!!

If you are like me and want a doctor that actually listens and cares, look no further. I became a…read morepatient of Dr. Donna Parsley when she first joined the medical practice, now known as Diley Ridge. She has always taken the time to listen to what is going on and discuss a course of action. In today's society, that is difficult to find because of the typical fifteen minute window doctors have with each patient. Sadly, I moved for a job and have to find a new doctor. If you live in the Pickerington, Ohio area, and need a doctor, cross your fingers that this doctor will accept new patients, because you will have the best doctor in the area.

I had been with this location for some years and have always loved my experience and my doctors…read more For the last year, my moms dementia with schizophrenia, and other health issues took a turn forbthe worse. I've always been about taking care of me until I didn't. Being my moms caregiver was extremely hard. She passed on July 9, 2025. Prior to that I had my own health issues and always tried to make my appointment but ended up canceling, missing or rescheduling because of my mom. My doctor for some years left and I ended up with a male doctor who I seen once maybe twice and then I get a letter saying I was basically fired and had to find not a new doctor but go to a whole new Ohio Health for care because I missed and canceled to many appointments. Between my health, my moms emergency calls every other day which was 1 hour away, I had to be there for her. Ohio Health Pickerington never asked about me and what I was going through. My original doctor would and even call to check up on me but she left and I had no notice. So the new team didn't know me and instead kicked me out. I'm still with Ohio Health but a different location. I'll soon be able to have my medications renewed. Its been 2 weeks and they gave me a month but during that time my mom passed and I just didn't remember the deadline to make other arrangements for a new doctor and location. I write this because I had no where else to express how hurt I was to be going through dealing with my mom and then being let go from a whole primary care program. This hurts more then my mom passing. Its was so unexpected and I never had the opportunity to talk and get back on track with caring for me. ​I love Ohio Health but try reaching out more to your patients when they are new. You don't what people are really going through and at the end of the day, me making the appointments was in good faith and I planned to make but life...

Dr. Meghan O'Grady is one of the best physicians I've ever had. The office is professional, kind,…read morefriendly and personable. Anytime I've had a concern the office has been available, whether online video visits or come out to your car visits (during the height of covid) or a regular in office visit. You always get the best care. Thank you.

Dr Raya is always able to fit my mil in if needed. Pretty rare these days and he seems to have an…read moreolder client base and so can make house calls if needed

We absolutely love the doctors and staff at Serrano Family Practice. They are so compationate,…read morecaring and truly listen, paying close attention to detail. I have never experienced them rushing to leave the room as I have in almost every other practice I've been to.

I have personally known Dr Eric Serrano and Dr. Lisa Serrano for over 15 years. When I mention…read morethem I also put the category of their staff as whom I speak highly of as well. They are truly one of the most genuine people you will meet. They have helped so many people regardless of their backgrounds and experiences(myself included). This is just one of the few traits that make them special. They will deter in having to tell you the many people they have treated, the types of people they have helped as this shows how humble and down to earth they are. They are truly Gods helpers in the medical profession. If you are in the Columbus Ohio area it's worth to get to know them.