What kind of world do we live in where HEALTHY uncomplaining patients get FIRED for not visiting on…read morea regular schedule. I was raised to visit a doctor when you need one, so that sick folks get the attention that they need. I could not be more infuriated over this practice of letting go of long time patients. We went from being most sought after by insurance companies for NOT taking advantage of the system to be NOT sick or important enough to be added to a physicians patient list. You all are adding to the stress and poor mental health status of the general public - shame on all insurance and doctors for treating us this way....hopefully you won't need a wellness vistit any time soon.

I have known dr alley a very long time i was a patient for over 10 years and i have known her…read moreoutside of that longer, i went to her with a personal problem that was out of the ordinary and didnt have many options to get my grandma good care from a good doctor she lives out of state and doesnt have a doctor her but cant go home due to how much pain she is in so no one would see her less than a few months away as a new patient and already tried the ER she needed a general physician to help diagnose what was going on and more than likely it would only be a few visits or sent for a few tests to get her anle to travel home she is 90 and thats all she wants is to go home. Needless to say i call to appeal to her to try and get her to help as a favor for something that doesnt happen very often but to see her at least to try and see if she could help her so i asked her to call me back told her nurse the situation and she didnt even call me back had her nurse do it and gave me about four excuses why she couldnt do it, said she wasnt seeing new patients but she wouldnt be a new patient she isnt going to be a fulltime patient she would only need to see her these few times and that was it and a few others things she gave as reasons i guess. I always thought doctor alley was a great doctor and really cared about people and when someone was in pain and in need, im not saying she isnt a good doctor but she obviously doesnt care about people the way i thought and if she couldnt even call me to tell me that in person after i asker her to nurse to have her call then i dont think shes as good of anything as i thought and i was extremely disappointed by that. Now my grandma with have to more than likely wait around in alot of pain to see another doctor somewhere and who knows how long that will be and if the doctor will even care enough to even really try and help her because lets be honest we all know there are doctors that dont care. And it would have only taken a little bit of her time to help this 90 year old mother of 9 children grandmother of 28 and great grandmother of im not even sure how many now. This is a long and probably unusual review but i was upset enough to write this right after i talked to her nurse again. so i wouldnt have even given one star if i hadnt mistakenly clicked on it, if anyone does know of a good doctor that could see her in the next week anywhere around the buckeye lake and surrounding areas i would be open to any suggestions she could use as much help as she can get

My 4 children, myself and wife all have been going here for several years since moving to…read moreLanacaster. I can say that Dr Kapetansky is by far the best doctor we have ever had for our family. His compassion for our family's care has been outstanding even when all the kids were there making a crazy ruckus, he would just make them laugh and talk to them to get through the visit smoothly. His sense of humor alone makes you feel better every time you see him. He is always willing to talk about any problems even ones just personal and help you out. I could not say enough good things about him. We were very happy he came to Lancaster and now that we will be moving away we will miss him greatly. It would almost be worth the 7 1/2 hours to come back and see him. The rest of the business is also good they do there best to fit you in on short notice when your sick or have problems needing attention. they get back to you at a decent speed when you have issues with scripts or refills. I would recommend this practice to anyone looking for a doctors office. Do your self a favor and ask for Dr Kapetansky when you go here.

A doctor with a personality and sense of humor. He is a good general practice doctor and knows when…read moreto refer you to a specialist. I do not enjoy the long wait time before being seen by the doctor and coldness of the staff.

Dr. Lepi is the most genuine person I have had the pleasure of knowing. I appreciate the time he…read morespends with me when he knows I need it. He is so incredibly humble and the example all physicians should follow.