No service; will ignore their obligations for annual termite bond inspection; no contact or return…read morecalls; frauds. I had a termite bond with them for 9 years since I purchased my home. Other than the first year, I had to call every year to get the annual inspection taken care of rather than them scheduling. Last year, I was unable to get in touch with them for months. Messages were left on voicemails, many phone calls made, and emails and contact through their website. I first started to reach them in the summer of 2024. Finally, in Sept 2024, I got a return call from one of my messages. The person I spoke to told me that the person that held their licenses had abruptly quit and they had been unable to perform inspections. She went on to say that another person had just passed the exam but they were "working out final details" and someone would be calling me within a few weeks. She also assured me that even though my annual inspection date had passed, that there would be no lapse in service or guarantee of the bond. Of course, no further contact came from them. We started again calling, emailing, attempting to leave messages, etc. In December, we reached someone by phone. I actually think they accidently answered. Again, we were told that a manager would be returning our call asap. No call...again. I finally gave into the truth that they were liars that could only be counted on to tell more lies. I have since retained another pest control business for a new termite bond. Of course, I had to start all over with a new installation of treatment, costing me about 4x the cost of just the annual inspection. Guaranty's only actual guarantee is that they will take your money with no faith being given that they have done any real inspection, will show up annually, or do anything they are supposed to do. If you have a bond with them, beware. There is also information from a Birmingham attorney about their business practices that indicate it has been an ongoing issue and practice for years. Here is more information from the law firm (Termite Tim @ Campbell Law) - https://www.facebook.com/CampbellLawPC/videos/1145167163382811/?vh=e&mibextid=wwXIfr&rdid=pqA6VPfAEIhBIqzZ#

They lost their pest control license and kept us waiting for our annual termite bond inspection…read more They finally told me they were going out of business and to find another company. We went with Wayne's Pest Control and had to buy another termite bond. It costs of close to a thousand dollars!

I love this company, the owner is so helpful! Any issue I have he calls me asap. Before I found…read moreMarksman, I used two other companies that I disliked. I get in advance scheduling, easy to reschedule and I always have the same two people coming by. HIGHLY RECOMMEND.

One week before calling them, 2 roaches a day in our new rental…read more After their intervention, not seen one in 3 months (summer time). I guess they are great!

Andy the owner is a great guy! He's courteous and professional! Thank you for your service! The…read morepests are gone! Keep up the great work!

I have used them since year 2000. They have been doing a great job keep my home termite free. They…read moreshow up on or before time. They are flexible with their time. The guys are knowledgeable and friendly. They should give their longterm customers a gift.

I have been using Vulcan Termite & Pest Control since I bought my house about 1.5 years ago. They…read moreare very organized and kept records from nearly 20 years ago that they were able to send to me so I would know my home's treatment history. Everyone in the office I spoke to was extremely cordial and able to answer all my questions. The inspector that came was also extremely experienced and knowledgeable. He was on time and extremely thorough in his inspection. I would highly recommend them.

Our tech Andrew is excellent. He is always on time and professional. He is very knowledgeable about…read morepests and is very helpful in identifying and recommending treatments without being pushy. We have used Orkin for 10+ years and have always had outstanding service.

This business is difficult to deal with when attempting to reschedule a service appointment with…read morethe technician. The people I have had to deal with over the phone are not helpful and are rude. The service technician will leave if you are not home, and will charge for the service when he didn't actually perform the service. That is not right. Stay away from this business!!!

Mr.Michael was very professional, friendly and get job done!!…read moreI didn't see any ants walking around like they own the house after he left. It was like a magic!! Thank you Mr.Michael !!

Great service and very helpful with other resources. He diagnosed the problem and give great…read moreinsights! One treatment and my property was good.

Thank God, this place went out of business. I thought they were doing my termite baiting stations…read moreproperly and they weren't luckily look out is the new company and they have done a great job. They're still in transition of taking over the company with a few bumps in the road, but they took care of everything so it all worked out great in the end. It was minor bumps. It wasn't anything major and they took care of it immediately and when I say immediately 24 hours, highly recommend.

The owner is absolutely disgusting! Sent two men to bang on the door of my home like the police…read more They stood around on my porch for SEVERAL minutes, stood in my yard. When i didn't answer after that, they decided to get their gear out and walk around my home. THIS is called trespassing. The owner thought the home was for sale and was trying to scoop up a contract. I told him they needed to leave my damn property before the cops are called. He proceeded to tell me i need "mental help". DISGUSTING! because a young mother was home alone with two men banging on her door and walking around her home, she needs mental help because she wants the strangers off her property? Sorry you couldn't bang on someone's door and bebop onto their property with zero kick back. FOOL