Thank God, this place went out of business. I thought they were doing my termite baiting stations properly and they weren't luckily look out is the new company and they have done a great job. They're still in transition of taking over the company with a few bumps in the road, but they took care of everything so it all worked out great in the end. It was minor bumps. It wasn't anything major and they took care of it immediately and when I say immediately 24 hours, highly recommend. read more

The owner is absolutely disgusting! Sent two men to bang on the door of my home like the police. They stood around on my porch for SEVERAL minutes, stood in my yard. When i didn't answer after that, they decided to get their gear out and walk around my home. THIS is called trespassing. The owner thought the home was for sale and was trying to scoop up a contract. I told him they needed to leave my damn property before the cops are called. He proceeded to tell me i need "mental help". DISGUSTING! because a young mother was home alone with two men banging on her door and walking around her home, she needs mental help because she wants the strangers off her property? Sorry you couldn't bang on someone's door and bebop onto their property with zero kick back. FOOL read more

**DO NOT USE AARDWOLF TERMITE AND PEST CONTROL** I don't normally post on Facebook, but I really do feel compelled this time as to hopefully save someone else that may be in a similar situation as me and my wife. I initially contacted Aardwolf for a consultation regarding moisture in the crawlspace on a prospective house I had under contract. They recommended a crawl-space encapsulation for $5,100, stating that French drains wouldn't solve the moisture problem. Sounded reasonable at the time, but that was the only part of the process that seemed remotely competent. First, they took several days to commit to a start date, which was inconvenient and delayed the whole project. Then, when they finally started, they took three days longer than anticipated without providing any updates on their progress. This caused a massive headache as I was trying to close on the house as promised, and the delays were putting that in jeopardy. More than anything, since they wouldn't provide an update on progress, I had no idea when we would be able to move forward. They ended up missing the deadline they guaranteed, and we had to scramble to find ways to accommodate this so we could still close, holding their funds in escrow until they were finished. To make matters worse, they didn't initially install a sump pump as the estimate highlighted. They stated they were done with the project and were expecting full price of their estimate despite omitting the pump. When I pointed this out, they brushed it off, saying they "forgot". When they finally installed one, they did it haphazardly and failed to dig channels to drain water to the sump pump, rendering it significantly less useful than otherwise. But the problems didn't end there. They left a dehumidifier plugged into an outlet that wasn't operational, never bothering to inform me. They also pinched the dehumidifier drain pipe in the door of the crawl-pace, causing it to be unable to drain. When I asked them to splice the dehumidifier drain into my AC drainage pipe, they decided to cut a hole in my crawl-space door without even asking for permission. Also, they did not arrange the dehumidifier drainage with a P-trap as the manual stipulates. When asked about this, the employee argued with me, stating that it was not necessary, despite what the manual says. To top it all off, they left a large hole in the encapsulation, allowing large amounts of water to accumulate and sit in the crawl-space with nowhere to go after the first time it rained. When I raised concerns about this, they told me it was normal and that the water would just evaporate. Then, their employee called to tell me that it was not water after all, and that when he came to install the sump pump that he forgot, he saw a stain on the wood and decided to spray chemicals over the entire right side of the crawl-space to get rid of it... cause that makes complete sense, to spray chemicals on the wood for something completely aesthetic, even in places you can't get to without crawling a good ways, after the project was supposedly finished the day prior. In case you're wondering, there's not a hint of a chemical smell. When pressed, the owner said he'd come take a look at the water, which he never did. Now, I'm potentially dealing with mold and rotting wood problems that I was trying to avoid with the encapsulation in the first place. Throughout this entire ordeal, their behavior was extremely unprofessional and lacking in regards to quality. They consistently argued with me about the work they were supposed to be doing and failed to deliver on their promises. I strongly advise against using Aardwolf Termite and Pest Control for ANYTHING. Save yourself the headache and frustration and look for a more reputable company that values its customers and takes pride in its work. It is frustrating, as a 23 year-old homebuyer that is in school part time and working 60-hour weeks, to take more time away from my expecting wife and spend my first weekend off in 21 days crawling under the house to fix something we paid someone else $5,000 dollars to do already. I normally would not want to make a post like this, as I don't want to garner any sympathy at all. This is life, and people don't do what they're supposed to do. However, there are repercussions for that. I hope that you will take what I am saying about Aardwolf seriously, and not use them for ANY of your needs. Maybe if their bottom line is affected, they will strive to be better in the future, if not for being decent people, at least for a paycheck. read more