Bought the parts got into it and couldn't complete the job. Called my normal plumbing company and…read morethey were too busy to come out. Called a half dozen other places. Called John, on his voicemail he gave his cell number and said text him for a quick response. He texted me back with an approximate appointment time within 20 mins. Far quicker than any of the other companies I called. He responded first and could be here today within a few hrs of contact so he got the job. Flat rate for service commensurate with rates I've paid in the past. Nice guy. Finished quickly. I wouldn't hesitate to call him for a plumbing need in the future.

We had a small split in our water meter in the front of our home, UNTIL we called Total Plumbing…read moreServices! Accessibility: called after 4:30p, left a message, and they called right back in less than 10 mins., and if it's an emergency, he can arrive same day Timelines: we agreed on 8a and he arrived 3 mins early...like a professional Friendliness: courteous, down to earth, articulates issue w/out confusion or trickery, very honest Pricing: very reasonable...I used to own a 1926 bungalow so I know home services pricing, and this is a fair company Overall: great company and quality service...thanks John!

I cannot speak to the plumbing work this company does, but I can speak to the outstanding human…read morebeings they are. While driving in the area for work, I stopped by the side of the road. I was having the worst day imaginable and took a minute to sit by my car in the ditch. 'Take the Plunge' pulled up to make sure I was okay, reassured me it would get better, and wished me a safe journey. 5 Star Service! Thank you.

I am 67 years old. I have had over 10 homes in my life. I have worked with all kinds of…read morecontractors over the decades. It is NOT my favorite thing to do. WHY, lack of communication. Then I had the opportunity to work with "Take the Plunge Plumbing". Situation: My daughters exterior Rinnai Tankless Water Heater exploded. I use American Home Shield (AHS) home warranty. They assigned Take the Plunge Plumbing. Action: The water was off in the house and this call was expedited. The company was on time, kept me in the loop and always professional. I give that credit to the Owner and Tequila their associate. Follow-Through: AHS wanted a second opinion most likely because the entire unit needed to be replaced. Another company came one week later which left me without water for a week. Take the Plunge Plumbing still came back and attempted to get the manufacture to replace the unit on warranty. Conclusion: AHS gave the entire job to the second company. Completely unfair to Take the Plunge Plumbing. I offered to pay them for their extra time, and they refused. That was quite kind of them. The way they dealt with me throughout this very frustrating process was outstanding. The only other review for this company is a person who did not like the way a truck was driving. My review is dealing directly with this company. I will use them in the future, they are credible, and family owned. Eat well, drink well and always stay healthy.

If you need a plumber this is your go to company!!! From the initial phone call to having my new…read moresink & disposal installed, the most professional group of people!!! I want to add our tech Russel Randall was so polite & courteous and definitely knows his craft !!! Give them a call and they'll take care of all your plumbing needs. The Hewitt's

I called these plumbers because my pilot light on my hot water heater would not stay lit. They came…read moreout the next day and told me it was probably the thermocouple and it would need to be replaced. No testing of the part was done as I watched them before their diagnosis. They did not have the part on their truck and told me another tech of theirs's was bringing the replacement part out to my house. The techs waiting for the part to arrive. In the meantime they stood in my driveway and smoked cigarettes and talked for an hour and a half before the part arrived. It came, they installed it and charged me a $165.00 service call and $25.00 for the part. Total was $190.00. That evening we noticed we had no hot water again. I checked the pilot light and once again it was out. I called the next morning and let Jen know I had no pilot light or hot water. They wanted to charge me for another service call to come out and this time replace the gas control valve on my hot water heater. They did tell me they would only charge me half of a service call since they had been out the day before and did not fix the problem. I inquired about possibly having my hot water heater replaced because by the time I paid them for another part and another service call, I was approaching the cost for a new hot water heater. Jen told me she would look up the price of the control valve and put together a price for a new hot water heater if that was needed and call me back. I waited for two days for Jen to call back. I had no hot water in the interim. Because Jen failed to call back like she said she would, I had to hire another plumber, pay an additional service charge to have the problem fixed. They seemed to be nice enough people but they did not fix the problem and wanted more money to come out.

Fast response, excellent and fast work at a fair price. He took care of underground pipe break…read more(caused by gas co) in two hours. Highly recommended.

I've used Dan a couple of times. Great work and he is who I call when I need something that comes…read moreup unexpectedly or for updated stuff.

I would definitely recommend Alpha Plumbing! Bryce came out and fixed my leaking faucet and a…read morebacked up drain. He was very nice, polite and knowledgeable. I will be using them again in a few weeks to help with new vanity install. You will not be disappointed by calling Alpha Plumbing!

Outstanding work and outstanding people. Replaced all of the water lines and cast iron pipes in my…read moreolder home. They even cleaned up after themselves when the job was done. They're now my go to for any and all plumbing issues.

Our AC upstairs was leaking and they tried to sell my wife an AC recharge or a new AC. They knew it…read morewas due to a clogged drain and came out twice only to finally say there wasnt enough of a fall for the drainage line. It's been in operation for 15 years, so ofcourse it wasn't the angle of the drain. It was a clog in the system we ended up doing ourselves. Company will take your money bewarned

Nice job! They replaced our water heater in the upstairs part of the building. Great job!read more

Super friendly and efficient. Gets you out an estimate quickly and doesn't have any hidden fees…read morestrung along the way. Would reccomend to anyone in the Hoover/Birmingham area

Quick service. Very knowledgeable. We got a new hot water heater, and the price was very comparable…read moreto those we looked at in the big box stores. The plumbers who came were very professional and friendly! They looked at and dealt with a few other little issues we had as well. I would highly recommend them for all your plumbing needs!

My water heater started leaking. I looked up Chapman and called. Jason went over and above to help…read moreme out, answering questions for a good 1 1/2 hours. When he called me back to schedule a replacment we realize he was in alabama and I was in indiana ! I had called the wrong number. He couldn't have been nicer.....Chapman should be very glad he works for them.......he was my hero for the day. Thank you Jason !!!

Charged me $250 to come look at a leaking dishwasher only to tell me I needed a new dishwasher…read more Spent a total of 10 minutes at my house. And I didn't even feel like they wanted my business to begin with even though I live close by. After I complained about the price he told me that they don't fix appliances, only diagnose the problem. I would have never had them come out if I had known this. We hired another plumber for a separate job last week and the service call was only $89. When I told him that Chapman had fixed an outdoor faucet for us about a year ago, he told me they didn't even do that right. Never again!!