On April 6th, 2011, my wife purchased almond butter on sale at this store. My wife checked the best…read morebefore date before she went to open the product, and it was September 28th, 2010. When she called to voice the issue, she was told that the product was fine, we should eat it, and they would not take it back. When she explained due to medical advice, I cannot consume a product that is beyond its best before date or aged and that the consequences could be fatal, they offered to take the product back. However, they showed no intention to alter their policy to knowingly sell expired merchandise. When we asked to escalate our issue to a manager, we were told our only option was to email the owner. We find this unacceptable. Our business was sacrificed over an item worth only a few dollars. Customers clearly are not important to this business. We strongly recommend you avoid dealing with this business.

Love this place! I am shocked they don't have more reviews, let alone any good ones. Great prices…read moreon most things. Love the variety. Friendly workers. Love it! :)

The perfect provisioning stop if you're a boater. Easy walking from the marina to this store with…read morefresh produce, a great whole foods section, and some delights for chocolate lovers. We've been here several times and enjoy the variety of offerings, service, and clean, bright vibe of the store.

Love this store, don't know how people can say its more expensive than Country grocer or Quality…read morefoods. I know my prices! using your Airmails money is a bonus, good savings. Staff is great in this store.

The staff at the Chemainus 49th parallel grocery are awesome. They have steeped up their awesome…read moregame to stupendous through this pandemic. I really can not say enough about their front line work. Going above and beyond for our community. The shelves are stocked and ready every day. The staff tirelessly putting together delivery orders and getting them out to our community members.

We love this place. It is our go-to grocery store with really high-end products and produce at a…read morereasonable price. It is super clean, and everyone who works there is over the top friendly and helpful. Plus, they give a LOT back to the community in charity support and employment. The 49th Parallel is an absolute gem in Chemainus, and an important player in making Chemainus a great place to live.

I would give Eat Fresh 5 stars were it not for the salads. I LOVE the salads and that's my…read moredownfall. I live a 20 minute drive away from the store but I drive there 3-4 times a week to grab a salad. 2-3 times there either are no salads at all made that day or they have the one kind (chef salad) which I don't care for. It's a waste of an hour for me to drive there only to find..... nada. I guess I'm going to have to start making my own salads because I'm tired of the disappointment. Sigh.

If you like your carrot cake with a side of gaslighting…read more.. EatFresh came highly recommended, and I was genuinely looking forward to supporting a local business with a 'good reputation'. But I ended up in what I can only describe as a full-blown carrot cake standoff. I purchased a slice of carrot cake, only to discover, once home, that it contained shredded coconut. I loathe coconut. The texture is unmistakable to anyone who's ever had it (and hates it). So I drove back the next day and politely asked if I could swap it for something else, not a refund, just a coconut-free treat. What followed was like something out of a sitcom. The staff convened a mini tribunal. The cake was taken behind closed doors and inspected. I was assured that the recipe ONLY contained walnuts (and was not to believe my own eyes - and taste buds). I was even handed a new slice and told, confidently, "No coconut here." I opened the box and pointed right at the flecks of the offending ingredient. Still - the manager insisted: "That's walnut." Spoiler alert: it wasn't. The level of denial was surreal. What could've been a simple, friendly interaction instead turned defensive and weirdly authoritarian. No accountability. No flexibility. Just "take it or leave it" and I left with less respect for a business I truly wanted to support. This isn't just about taste. It's about trust. If staff don't know what's in their own products (or worse, deny what's clearly there), it raises concerns for anyone with dietary sensitivities or allergies. I've attached photos of the cake slices for reference. If you love coconut and confrontation, this might be your jam. If not....well, you've been warned.

Had everything we needed. Rib eye steaks sweet corn, and salad mix. Got in , shopped and got out…read more Lots of parking too

It's a good market for a small town. Found everything we…read morewere looking for quickly. Veggy department is good. All the staples there Pricing is fairly reasonable for peak of the summer tourism season. Parking is available. Good to find a supermarket of this quality in Parksville

Very disappointing experience today. We went there specifically to pick up some black vinegar. When…read morewe opened the bottle at home, which had a plastic seal on it, we discovered the glass bottle was broken underneath. It had been sheared off at the top at the level of the screwtop. We took it straight back to swap it out for a new one and the man refused to exchange it for an unbroken one. He said he would lose money because the company wouldn't allow him to send it back. No refunds or exchanges because he couldn't sell it again. No concerns about selling a defective or dangerous item, and apparently no concerns about losing a customer over a $7 bottle, because after this dreadful customer service, we won't be back.

The closest location to get Indonesian products from Victoria, BC. They have some popular…read moreIndonesian products. They give good service also

I purchased an Ipad Air 11 for my daughter and did so at Costco because of their excellent…read morereputation for great price and return policy. Two days after purchase I needed to make an exchange. Dori at customer service was so helpful! She went above and beyond helping me. She is truly an asset to the Company and I am grateful for her outstanding customer service. I would highly recommend this Nanaimo Costco to everyone.

Every time we go to Costco we are pleased with our purchases and savings…read more Staff is always happy and very helpful when they are asked questions. Checkout is speedy considering the number of people in the lines.

Save on foods is the worst grocery store for prices and deals in town. Anything you can get here…read moreyou can get anywhere else cheaper.

Sav-on Foods is the best! My hubs and I were staying in Nanaimo for a 4-day vacation from Seattle…read moreand taking day trips to seaside towns on the island's east coast. Since we like to eat out once or twice a day and make our own sandwiches for the other meal, we stopped by Sav-on Foods early on to get some provisions. The folks that work at the deli counter are so nice. We tried several different cold cuts before we found the one we liked. One trip it was roasted turkey breast and another time it was the Montreal-style smoked beef. Both were great and made tasty sandwiches. When we checked out in the self-serve line, the friendly cashier let us use his Sav-on Card so we could take advantage of any store discounts. Including our receipt from our shopping trip so you can see the prices. $55.56 CAD turned out to be $40.85 USD. Great deal for us! This store has super nice staff and good prices. I highly recommend Sav-on Foods!