This place is a complete dream! I don't worry about my babies at all. They are loved and treated so…read morewell here! I was really stressed when I was looking for a daycare but this place has exceeded my expectations in every way!

I just moved to Ocala FL from CT. I am currently seeking work and signed my child up for this…read moredaycare on 4/22/21 my daughter tested positive for covid-19 on 4/23/21 so responsibly I called the school on 4/23/21 to let them know and made them aware that obviously my child would not start on 4/26/21 but if it would be ok to start fresh when everyone tested negative. There response was even though he has not attend yet and will not attend if you choose you would still have to pay weekly. Obviously I'm not able to start my employment due to covid-19 and therefor will not be paid and can't afford to pay until I start working so can I get a refund her response was we don't give refunds. So I thought I put this review to let everyone know how the owners of this childcare treat people durning these times the woman showed no care what's so ever.

Only 3 months into this daycare First class Academy Euless, TX I get a phone call on 1-25-16 I…read moredidn't answer the first one because i was at work and she left a voicemail asking if I could give them a call as soon as possible and that was it very calm nothing serious... They then called my mom her emergency contact she didn't answer and they left her a message saying that my daughter "Smashed" her hand and if she could get in contact with me and let me know. The co-director then called me again 3 mins later this time I answered while at work and she simply told me my daughter smashed her hand... In my mind I'm thinking she closed a door on her hand but nothing too bad. I told the co director ok let me see if I can leave work early and she said ok and we hung up. By then my mom heard her voicemail & called me and I told her they told me she smashed her hand they didn't give me any details as I didn't asked either because I'm at work & im still believing she just smashed her hand in the door. My mom called the daycare back & she asked what happened they explained to her that another child knocked over a wooden book shelf & it smashed My daughters hand. & my mom asked well is it bleeding how bad is it. They said yes it's bleeding my mom told them to call 911 or have her transported to an emergency facility the Director told her well her mom said she was on her way #1 I didn't say that I told her let me see if I can leave work early my mom told her NO her mom is still at work and she needs to be transported to an emergency facility but she basically denied that action stating that she didn't feel that 911 needed to be called & also stated her mom doesn't seem to think that it is an emergency since she is still at work! "First of all the co director didn't even tell me what exactly happened didn't explain to me that my daughter was bleeding or anything" secondly I had to take proper actions before I could just leave work! I'm trying rush out of work after I asked my manager if I could leave early because of the situation smashed hands may not be A lot but any little thing makes me nervous and anxiety starts to kick in so I was going to leave work anyways I DO NOT like to hear babies getting hurt in any type of way especially my own... I rushed out of work leaving my purse in my locked desk so I had NO INSURANCE CARD, NO DRIVERS LICENSE no nothing and didn't realize it until I got her to the E.R. So I did take it serious but still didn't know the severity of it......My mom is the next to call the shots if I wasn't available you should have called 911 but refused because you Didn't think she needed medical attention? You don't have a license to practice nursing or a medical degree to call that type of situation especially after you were asked to do so from someone who is able to make those decisions on her behalf. I get too the daycare & the director tells me your mom is really upset but I didn't think 911 needed to be called but I want you too know it is bad and she needs to go to the emergency room so I'm like what happened & she tells me that another child mind you my daughters age group is 18-24 months knocked over a wooden shelf onto her hand and I'm like how is that possible "it's no carpet it's just tile so the shelf was leveled not even a 2 year old could knock over this heavy shelf "the oldest age in her classroom" I just don't see it" so she gives me a copy of the incident report I sign it and I'm just trying to get to my daughter at this point I'm pissed my daughter is isolated in a room with a teacher who is holding her hand up wrapped in a hard paper towel no cloth or anything full of blood & she's just crying loudly you could hear the pain in her cry she cried out mommy as she reached for me with her other hand I rushed to her & I seen her hand & was furious at that point I rushed her out the door leaving her coat & shoes behind in which the teacher brung out to my car "the teacher just kept saying I'm so sorry, I'm so sorry" very apologetic unlike the directors. I had to rush my daughter to an emergency room in 4:00 pm traffic in Arlington tx by myself trying to pay attention to her and the road as she is bleeding badly. 45 minutes had already passed by the time I had to rush out of work and rush her to the emergency room when all the daycare had to do was transport her right? All that pain with no Pain medication or anything she had to suffer and then not to mention the short wait at the emergency room until they gave her some pain medicine. When the Doctor seen her he automatically knew she had broken fingers but the Director of the daycare didn't think it was serious enough to call 911 She had two crushed bones in her finger tips and she had to be sedated to get stitches in both of her fingers 6 in her pinky finger alone and lost her nail at the age of 1.... **Update she has to have surgery on Monday to fix the bones in her hand

I absolutely love this daycare and have enjoyed my daughters attendance all he teachers and staff…read moreare so nurturing and caring. My daughter loves all the teachers and staff. Very organized very cleaned. I really appreciate the teachers and staff at first class academy and I would highly recommend this place if you live in the arlington Fort Worth euless area. I have not had any bad experiences with this day care. So nothing says thank you and I appreciate them like a review please keep doing everything your doing to keep parents and children happy.

We love this daycare! My son started attending at 1 year old and loves going back. The ladies here…read morelove him and are so happy to see him in the mornings. I'm so thankful to have found a safe place to leave my child where I know he is being well taken care of and is happy. In addition, their tuition is fairly rated which makes it all the better!

I stopped by today to see the facility and was HIGHLY DISAPPOINTED…read more The woman that greeted us was very rude, unprofessional, and short with all conversation. I didn't even learn this woman's name. She did not let us past the entrance, and only let us into the infant room - where my child would have stayed if I would even consider Little Tyke anymore. When requesting to see the 3's area, her excuse was that they were napping. She did not even try to provide other options or talk about other ages. Could we have at least looked through the usual windows that are all over child care facilities? When providing pricing, she listed higher than I received just two days before via e-mail. What is she hiding?? Another area I found disturbing was when we spoke directly to the infant employees for a simple question, they looked away and the woman spoke FOR them and OVER them as if the employees had fear to speak for themselves. The only other interaction we had was with a kind woman eating her lunch at the front counter. I will be advising anyone I know about my experience with the staff and the smell that was obviously unsanitary. I hope this criticism helps Little Tyke Euless, TX to improve. Autumn

I absolutely LOVE this school for my grandson! Everyone is so nice, helpful, and they genuinely…read morecare about all of the children. They are extremely trustworthy and the environment is very diverse There has been a major improvement in my grandsons behavioral and social skills. Not to mention the educational skills and activities he's learning daily. I would highly recommend Texas Children's learning Academy.

In all of the years my of using child care centers/daycares this one is by far the worst one. The…read moredirector Ms. Margret is very incompetent in her role. With every single in counter my family had with her the only response she had was " I have never experienced that before". I'm not sure if this started from the moment I informed her my children stated the bus driver who was her son was using curse words and saying the N word while driving bus felt uncomfortable by this that she was unable to effectively do her job or what. I'm assuming the turn around rate at this facility is high as well because there were several different teachers in this room in the short time my children attended. My 6yr old everyday would beg me not to let her come to daycare because we made a big mistake are her words. However my biggest issue is that the she hires people who I guess do not understand how to do their job effectively. The "teacher" (use this term loosely) did not do her job. She failed to communicate with me as the parent of the children. She never spoke or addressed me about anything. Per Margret she felt "uncomfortable ", but if that were the case she should not be a "teacher". Which is also a common thing throughout the entire facility. If they do not know you, you will not be greeted.Margaret complained about small issues that she should have been able to handle and nothing was ever her fault or within her job of handling. Our last straw was her treating my child (9) as a criminal over a toy that shouldn't have been brought to the daycare in the first place nor did he steal. I was not notified of any issues at pickup. My husband and I were notified of the issue at the end of business the next day right before pick up.Margaret is also a liar. If you would like to take your children here, beware if your kids are not raised by "them" they will be mistreated. Also if your children are telling you that any child care center was a mistake, they hate it, or feel uncomfortable there listen to them!