Never spoke to Jon, only to his subordinates. Rates raised annually with no discussion. Why is my…read moreaging car more expensive to insure each year when the coverage goes down? Nobody knows. Is my condo coverage enough? Up to me to instigate any conversations, but if I reached out to ask a question someone would respond in a decent amount of time.

I have been a client of this office for around 10 years if not more, and I'm currently in the…read moreprocess of transferring to a different office because of the recent decline in service and lack of attention to customer needs. This is unfortunate because I was happy with them for a while. However, the last few times I've reached out to them for time-sensitive important matters, it took an unreasonable time for them to respond or I would get no response unless I followed up. The service I received from a particular agent from this office most recently was very disappointing. Rather than taking the time to talk to me, give me detail options or give me a quote, she just quickly responded that I'd "probably get a better rate through the insurer my mortgage company is using" - even though my mortgage company highly recommended that I go through my private insurer for better rates. It just felt like the person didn't want to go through the hassle of looking into it or even calling me rather than a quick response via email. This is definitely not what I expect from a State Farm agent. I almost gave up and was just going to go with the crazy high rate for the required supplemental insurance through my lender, but then another State Farm agent reached out from a different office and they were more than happy to call and take the time to look up my options, find out more about my situation and what would work best for me - they were also super nice and made an effort to get to know me and offer me other plans I may want/need in the future without being pushy at all. In the end, this other agent was able to find me a rate that was only 1/3 of what my lender was quoting with much more comprehensive coverage! Anyway, like I said - I was happy with the service from this office the first several years, but I would be wary if you get similar service to what I received within the last year.

Nisha and Hiral are awesome to work with. They are my go to team for all my insurance needs! 5…read morestars all the way!!!

Very kind and super responsive. Had an amazing experience. Definitely recommend them for your…read moreinsurance needs. Shout out to Nisha and Hiral who helped me through the process.

Best insurance agents in the area!! I was happy with their service and their knowledge! The…read moreentire team is very friendly and experienced!

I had the privilege of working with Ben Roberts at Foundation Insurance and Risk Management. When…read moreI contacted Ben, I honestly did not hold out hope that he would be able to lower our insurance costs as we had contacted several other brokers with NO SUCCESS. But, Ben came through! He actually saved us quite a bit. I appreciate all of his effort, he was a pleasure to work with and made the process as simple as possible. He is knowledgeable, very helpful, and great at communicating. I would highly recommend giving Foundation Insurance and Risk Management a try, and ask for Ben!

I approached Foundation Insurance with a request for estimates on very short turnaround as part of…read morea mortgage. I was in process with another agent and was having some issues with the insurer. Justin was incredibly fast, helpful and clear in providing what I needed. The estimates from Erie were very good, and Erie is highly rated for customer service. While we ended up moving forward with the agent and insurer we had in process, I would have been highly confident in working with him.

Responsive, personable, professional, accurate, and reasonable. Various services available to…read moreassist with tax prep and planning. Mostly virtual interaction which had me challenged at times, but their staff was helpful & encouraging.

I would give zero stars if I could. First, it took almost a month for my taxes to be completed…read more They were incorrect in many ways to the point we had to make an adjustment in the office the day I was supposed to sign them. This should have been my first clue of incompetence. Then I receive a bill in June from the MD Comptroller's office stating that I owe more than what was filed on my taxes. When I bring this to Joye and her teams attention. I don't hear from them for weeks. She goes on vacation for three weeks with no follow up response from the Comptroller's office. Now I am past my deadline for payment and will have to pay additional late fees. AVOID this business at all cost. They do not know what they are doing. In addition, effective, and timely communication with sensitive matters are not a priority.

Competent and professional. Jillian met me in person, answered all my questions and concerns and…read moreguided me thru the process. It can be an intimidating experience but she was very calm and reassuring. She was always available by phone, text or email. From the very beginning we were under a time crunch but she met every deadline, helped me navigate thru the on-line classwork and coached me thru the trustee hearing. I wouldn't hesitate to recommend her to a friend or family member. Thanks

Jillian is an amazing attorney. She went above and beyond to help with the settlement of a private…read morestudent loan and fraud. She was definitely an angel set during a stressful time of trying to navigate the courts and prove fraudulence. I would definitely hire her again! It's VERY rare that you can find a lawyer with such empathy and compassion.

This place is the best of the best. They are honest, knowledgable, and prompt. I mainly dealt with…read moreMadina Mojadidi. She is the office manager that gets-things-done! I called in in need of my payroll taxes reduced as I knew I was paying too much per paycheck. I was booked for an appointment super quick., Madina realized I'm in Maryland and opted to do a virtual meeting. She actually gave me a great discount and the price was way below what I thought I would pay. They advised it would be $55 for 15 mins. They stuck to exactly what they promised. In addition, I had quite a few follow-up questions and some adjustments had to be made after my initial virtual meeting. They didn't inconvenience me by making me meet again, Madina got things taken care of and only called me to advise that my questions were resolved. She offered to meet again for free if I wanted to speak to the CPA again. I was not ever charged for additional work or time to re-review the questions I had. They fixed every single concern/issue. My payroll taxes are now reduced. I'm thrilled and grateful for the outcome of using this CPA company.The best part, Madina did it with the most gracious and kind attitude. Kindness is for sure her super power. I would recommend this company 10 times over! If you're thinking about using this company, reach out to Madina!!! She will get you taken care of promptly, kindly, and handle all of your needs/concerns without missing a beat.

During my first appointment with Make my Day I was met initially with an the CPA's assistant who…read moretook all my forms (which they had asked for) and talked to me for some time. This was weird because over the phone the appointment was said to be made with the CPA herself. So just be sure when you make an appointment that you know who it's with and what will occur. The assistant after looking at all my tax papers gave me a quote for $350- 375, then a quote for $450- 475, then a quote for $550- 575, then was told that I would you would need to charge by the hour to look at one thing. I'm a small business owner, and they advertise specializing in small bushiness, so I'm not really understanding that why I would need to pay her to research something like that. For each increase in price I was told that it was because she didn't notice that my taxes would require "additional work" in certain areas. She gave me the first quote after looking at all of my papers and no new information was provided the first quote to the then open ended quote of apparently I'm guessing $550 + hourly, but we don't know how many hours? Not a great way to run a business in my opinion. I liked the CPA but when it comes down to it they're going to have to run their business like a business- they can't increase the price 4 times during a meeting. They should be able to read the forms, ask some questions, give an estimate. (Edit: I don't have a ton of "issues" as the buisness owner below says, I'm just a small business owner. In fact the first increase was because "they didn't know they needed a schedule c" even I know that and I wasn't pressuring them for a quick estimate, I was happy to answer any questions). Also, the office setting is not professional. It has a really bare bones feeling. We met in the lobby (I would a private setting) and sofa was super uncomfortable, painfully so. They say that people can come in and DIY taxes with someone helping to answer questions but the little cubicles were totally empty while I was in the office- probably because this DIY area had absolutely nothing to offer- they didn't even have coffee! How can someone focus on taxes without coffee!!? (Edit: yes I brought the end of my coffee at first but did need more and didn't know they had any- I couldn't see it, I did look for it).

I had the most amazing experience with agent Amanda Douglas. I want to thank Amanda Douglas and…read moreJAMES BROWN and state farm For being one of the best Insurance agencies thank you so much for protecting me and my family. Ms. India Y WEST

I haven't personally met Mr. Brown, but I've dealt with many of his employees. They are very sweet…read moreand kind; however, they do not follow-up with clients. I called to inquire as to why my premium for car insurance has gone up almost $20 per month and asked why I hadn't received notice. The agent was kind to explain as to why and told me she would sent me other quotes and follow up with me the next day---it's been over a week. I've emailed her and no response. I will be business elsewhere!