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    Falany Angela MD

    3.0 (2 reviews)

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    Prestige Medical Group - SPECIALTIES:
Cosmetic Injectables

    Prestige Medical Group

    1.0(4 reviews)
    1.3 mi

    Absolutely loveeee Dr Monika but her front end staff is terrible. I booked a physical in 2024…read more Unfortunately I needed to reschedule (she's very hard to get in with). I rescheduled for another date. Get to the appointment and the receptionist canceled the rescheduled appointment and not the original one so it looked like I no showed Dr. Monika (something I would never do) 2026 I book a physical 3 weeks in advance. Get to the appointments and the receptionist tells me my insurance is not in network and I'd have to pay cash. All of my information is in my my chart. All my other doctors have confirmed this information prior to my appointment..... ugh...

    I am writing this review to express my serious concerns about the treatment I received from Dr…read more Tina Barajas and the Canton branch manager, Falicia. During my time as a patient, I felt that my concerns were not taken seriously and that I was not treated with the level of respect, compassion, and professionalism I believe every patient deserves. My experience with Dr. Barajas left me feeling dismissed rather than heard, particularly when I was trying to communicate my concerns and needs as a patient. What made the situation even more upsetting was my interaction with Falicia, the Canton branch manager. When I spoke with her by phone regarding the doctor's decision to dismiss me as a patient, I felt that instead of helping resolve the situation, the conversation became argumentative. I should not have to argue with a branch manager simply to have my concerns heard and to understand what is happening with my care. I understand that medical practices may have policies regarding patient dismissal. However, patients deserve to be treated respectfully throughout that process. Communication should be professional, calm, and focused on addressing the patient's concerns rather than becoming confrontational. This experience has caused me significant frustration and has left me feeling that my concerns as a patient were not handled appropriately. I hope the practice takes this complaint seriously and reviews how this situation was handled, including both my interactions with Dr. Barajas and my phone conversation with the Canton branch manager. I am sharing my experience because I believe patients deserve to feel heard, respected, and treated with dignity when receiving medical care, even when there is disagreement between a patient and a provider.

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    Prestige Medical Group - SPECIALTIES:
Cosmetic Injectables

    SPECIALTIES: Cosmetic Injectables

    Prestige Medical Group
    Prestige Medical Group

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    Falany Angela MD - physicians - Updated August 2026

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