Brought in a 10 year old Motobecane with less than 1500 documented miles on the drive train. Bike…read morewas well maintained and functioning perfectly. They told me the drive train was "worn out" and all the cables needed replacement. $500 of restoration work needed. As an engineer riding and maintaining bikes since 1980, I disagreed with the assessment. I have put 3 or 4 times that mileage on my Trek without wearing out the drivetrain. Not saying that they don't know what they are talking about! Just saying they won't get my business.​

Live across the US and saw a used bike on their website. Called the shop and talked to Mark. He was…read moreso nice. The shop boxed up the bike and sent it to me. They called several times to keep me in the loop for the status of the sale. Mark and Kevin 's customer service are first rate. I wished I lived close to the shop because the customer service I received would make me a regular customer. If you live close or far know that you will be taken care of. I highly recommend this business.

I looked all over for somewhere that sold Hoka One One Bondi 7 wide shoes an actually had them in…read morestock. I did not want to buy them online because I needed to try them on because of how my feet are. I have ankle issues and knee issues. If I wear any shoes besides Hoka one one Bondi series I walk with a limp. Due to how my arches i my feet are and my ankles. When you wear them it's like walking on marshmallows they feel so good. I called them up an asked if they had any in stock. The staff was very nice. They said they had them in 8.5 wide which is really hard to find. I went there an was totally surprised they had a bunch of Hoka Bondi shoes in stock. I could not believe I finally found a store that actually had some in stock. Would definitely recommend this store for shoes. They also have a bicycle repair shop in it.

I have since been into Bluestone twice since the situation with my daughter's bike (I live really…read moreclose by). Both times, the service has been excellent and so I am chalking up my one frustrating experience to just not being on top of their game. In fact, one of those times I went in to fix a flat and instead of selling me a tire, they patched the tire instead and did not even charge me. That is above and beyond what you would expect from a business. I also appreciate the business responding to my previous experience and appreciate that they looked into it. Looking forward to giving them more of my business in the future!

The staff at Rocktown are incredibly sweet and I have no doubt they try their best to treat…read moreeveryone equally. That being said, it's a difficult shop to purchase anything from as a new cyclist. Whether the staff tries to or not, the impression I often get is that those who purchase the "S-Works" models and products of a certain price range will receive more attention/respect for timing of repairs and builds. On top of that, my most recent purchase involved a delay of three or four days and an installation of a dropper post so poorly installed that the wiring frayed and detached itself after a seat adjustment of about four inches. I want to return to Rocktown someday because the selection is excellent, but things need to change. Until then, I highly recommend Bluestone Bike and Run.

I'm from Richmond and was in town for a ride. I kept feeling a funny feeling on climbs and descents…read moreand my staff was not able to find the cause before my big ride. Mid-ride the folks at Rocktown diagnosed the problem and let me borrow their wheel to let me finish the ride. Smart techs and super friendly to help you get into riding. Considering biking? Come here. You won't be disappointed.

Knowledgeable, lots of inventory to choose from. I live an hour away but they were flexible enough…read moreto schedule ma on my bike while I waited. Highly recommended.

They had a range of products including one that suited my wants. The sales approach was friendly.read more

Very nice establishment! Very helpful and fair priced!! Both fellows are willing to help no matter…read moreyour level of expertise. Thank you!!

awesome shop! great selection, super knowledgeable. Helped me set up my new bike and walked me…read morethrough how to do it. highly recommend

Les is a master technician. You won't find better service or advice anywhere. I've been working…read morewith Les for over 30 years for everything from choosing and buying bicycles to straightening my custom Formigli frame. Thank you, Les! .

If you are looking for a bicycle shop that personifies personal service, Les Welch's East Coast…read moreBicycle Academy is for you. The owner has spent his career in bicycling, with experience too lengthy to innumerate here. Les does nothing but perfect service, and the wheels he builds are "things of beauty" and durability. Look for Toby the shop cat and Les's wife, Jody.

Great bicycle shop. Fixed a rear tire. The stem broke off and they installed in the time promised…read more Plus in area a brewery to enjoy wile we waited.

Great bike shop been in the area 50 years or longer , Had a problem with a tire that was on my E…read morebike ,[They did not sell me ] they went out the way to order the part . as i am walking around looking at helmets 130 .00 on the tag get to pay and the young man says this is on sale $60.00 made my day working with a well organized shop that is LOCAL...

Five stars and I mean every one. Todd at Pedego Electric Bikes in Alexandria knows exactly how to…read moreshow people a good time. Cherry blossoms, tulip fields, the Iwo Jima Memorial, the Washington Monument in the distance -- all from the seat of an e-bike that does half the work for you. One of us went down mid-ride, got back up laughing, and was ready to go again. No drama. Just good people having a great time. If you haven't done an e-bike tour through this area yet, Todd is your guy. ​​​​​​​​​​​​​​​​

My GF planned this bike trip for us from Old Town to Mt. Vernon. It's something we had talked about…read moresince the beginning of the year. I had been less than enthusiastic since our last tandem bike jaunt in DC left me ragged and looking forward to the end. We rented a tandem bike from a known rental in DC; the bike was rickety and took effort even on the completely flat route we were on. My GF found Pedego and opted for the tandem electric bike. This was a 180 degree experience from the other rental company jn DC. The owner was friendly, attentive, enthusiastic and really made us feel welcome. He knows his bikes gave us a quick run down that made us feel comfortable. The bikes are impeccabley maintained and he's thought of everything including helmets, storage pouch, bike lock, flat tire kit etc. He was even extremely well versed on the route to Mt. Vernon. Every pointer he gave us was spot on. We made it to Mt. Vernon and enjoyed food, history, and culture. The way back was fun since the bike did all the work, electric is the way to go for tandem bike long hauls. I plan on coming back to buy some accessories for my own fat tire e-bikes. This was a memorable experience that was easy and affordable.

Yelpers - I come from the land of Atlantic City Proof - JOY-Zee, ahraight? Not that Jersey Shore,…read morebut this one https://www.kirkusreviews.com/book-reviews/christopher-cook-gilmore/atlantic-city-proof/. Anyway - I am here on business and due to my travels had not been able to take my bike to my local Northfield, NJ Beacon sport bike shop for maintenance. Boy am I glad for this serendipity! And betcha you are too! You non-local in search of what I needed. I went in to get the minimum - tires inflated and brakes checked. Possibly going for the full tune up to a cool 50USD. I would be more than willing to pay this folks for what this gentleman did. I handed him my bike. It didn't occur to me to ask him how long he might be. I looked around the shop then wandered back eventually to the maintenance area. He and his colleague were like "does this sound right?" Move gears fiddle. Check again. Conversation, hushed. I'm like oh no! I decide... let me just walk away... He comes out we chat. He said small adjustments as he really found nothing that required any real fixing. I told him about some discomfort I had and asked if he'd help with any tips on my Raleigh Avenir foldable bike? He's like "to be honest, we had to YouTube the Shimano gear stuff to see if the small tweaks we did with one of the wires was correct. And I recommend that you take it to your other shop for that but it all looks fine. But I see you sitting on the bike and let's try something." He moves things around. Has me sit. He had me raise the pedal to three o'clock on one side. Asks me to hop off, more adjustments Repeat. The person's toes should barely touch when seated in a bike he tells me when sitting in the saddle. He marks off with a knife along the post where the seat height should be when I fold the bike down fully - which I avoid doing to not mess up the ergonomics once it's set. He assures me the bike will not rust since it's aluminum. Cause I have no poker face folks. And that's not the Gaga in me talkin' ok? Let's be clear! *laughs* I ask, "so what do I owe you?" His reply. Shrug. "nothing". I look him in the eye, are you sure like? Nods. Yep. I give him my hand in thanks. He did not charge me one red pink or purple cent nickel or dime. Readjusted my seat height. Fixed the tilt of the saddle and let me test it all in the store with three inch wedges?! He be da man, man! The reason I do not give five stars? There is one way in. It's via two glass non-automatic doors and here's little old girl me, walking out the bike and no one opens the door or props it open for me - this lady right here. So I have to maneuver/MacGyver it so I do not get slammed between the one door and my bike handle bars in the crotch... Once I finagled myself out of the store. I hopped right into the bike. Weeeeee!!!! Please if you are not a local and need bike maintenance go here. If you are a local you have a man who knows bikes but more importantly body mechanics and is honest. Check them out friends. And tell them the non-girly girl from out of town who came in, close to closing time, and hopped onto the foldable black bike in the store sent you there way. I'd be mighty obliged. Maybe they'll open the door for the next gal à la Southern gentleman that I find oh so attractive. *wink* right ladies? You know from which I speak.

You know what I like about this place? I have a sweet bike, a mid-level understanding of how to…read moretake care of it, but a true enthusiasm for cycling and the guys here have been chill not to judge me for it. I also appreciate how the bike techs in the back range from young to old dudes that seem to enjoy working with bikes and don't mind when you ask questions during the process. The past few times they've been cool to take care of my minor fixes while I waited and watched. The prices were decent for a blown tube change which came out to be something like $9 for service and $5 for the tube. I do wish they had a bit more of a merch selection regarding bike locks (what up Kryptonite, Abus, Masterlock street cuffs, etc.), helmets, and so forth, but understand that these days a lot of this stuff can be found online. It can also be a bit hectic in there during times when people are bringing bikes back and forth through the narrow aisles, so be patient. Aside from that? I've had enough good conversations about biking, trails, and suggestions, that I'd recommend this shop to others. This place is conveniently located off of 29 in Seminole Square which makes running errands and getting a bike fixed pretty easy. While I'm pro LBSs, I don't mind coming back to PB because of their helpful employees who care a great deal about their bikes. It doesn't hurt that if I need to wait awhile, I can also pick up some records at Plan 9 all in one fell swoop!

I was in the area for a couple days with a wheel that was out of round. Fixed it while I waited…read more Now it's perfect. Was in the store for all of 20 mins. Thanks!

I bought a Old Town canoe here a year ago. They are a very friendly store to due business with. I…read morewent back later to buy a new life jacket. I definitely recommend this store.