Horrible people and they prey on confusion. My daughter got towed within 5 minutes of going into store - they just hide and watch. Went back a couple days later and found the tow truck hiding behind shrubs. One store owner had a sign up saying "do not park her or you will be towed". They said the Falcon tow drives come take their warning signs down. Would give this place zero stars if I could. read more

Worst experience I've had with any towing company. We parked in a lot for less than a minute (we were also going to visit one of the stores in the lot but after we came back to the car), I went running back as I saw the tow truck pull in and knew it was coming for my car. I tried flagging him down but he saw me and purposely put the lift between my car tires and then decided to get out even though I was waving and yelling to let him know I was there before the lift was anywhere near my car, absolutely disgusting behavior. Then when I talked to him I told him we parked for less than a minute before I rushed back to the car. The tower still has my car up and seemed like he was holding it hostage while he negotiated with me (I was furious). Companies like this are gross and take advantage of people with no care! read more

I would give zero stars if I could! This is ridiculous and fraudulent towing company. They sit around waiting for individuals to walk away to just tow them. After going and eating at the establishment in question my daughter went to use the restroom and came back with her car on the truck. Was told she could either pay $100 now or $300 in a few hours to get her car back. I called the owner to get more information to be told she was wrong, wasnt there, walked away and they immediately started towing. After talking to the owner at Jenis ice cream we were told that they sit and do this all day long. read more

Absolute trash of a company and humans. if I could rate 0 stars I would. It's a scam of a company who tows car without a legit sign within 20 mins of parking - they watch for you and tow ASAP. The guy on the other end of the phone just laughed, what a POS. there was no sign in the entrance or at the parking spot when the vehicle was parked. Please do not park at 1609 Westheimer, you'll regret it. read more

Illegal and predatory towing and rude worker on the other phone and put the call on voicemail because they know they are wrong and broken

No star is what I'd like to give! The guy driving the truck, whom I assume is the owner, young, skinny dude. He is the absolute worst! He claimed to be towing my car, but once I proved I had paid to park, he said "oh it's actually the cars on either side of you". One of those cars was my friends. So I let her know, she had also paid to park. Then he proceeded to try to tow a car behind and across the lot from me. He was wrong, mistakes happen, not a problem, get glasses learn to read? When he started yelling profanities at my friend and I, with both of our children in ear shot and what appeared to be a juvenile and in his car is when I decided I would let Yelp and the property owners and neighboring business owners know of his poor behavior. This is a neighborhood, family friendly business, it was 8:00pm. Very unprofessional. I get towing cars is not the friendliest of jobs, but this guy is a hot mess. He's got a bad temper. Poor service! read more

My vehicle was towed from 1609 Westheimer Rd, Houston, TX 77006 on Saturday at 4:40pm. I was going to go to the bar Wild on the strip but went to the store on the side first. When I came back 20 min later, I did not see my car, so I freaked out thinking that it had been stolen. I started asking around and all the people said they did not see anyone get towed. Then a guy from the bar WILD told me that there was a man that would call to get cars towed so I decide to call the number on the sign. When I called, they told me they could not give me any information until 30 min later. I waited in the parking lot and saw a tow truck towing another car right next to where mine was, so I asked, and he just told me to call the number and did not say he had towed my car. I waited and when I finally got someone, they told me they did not have my car as the license plate I gave did not come up. I pleaded with the guy to check because my car was missing the logo on the front and had a black side mirror. The guy went to check and confirmed my car was there, but the tow guy had entered the license plate wrong, the model wrong and the year wrong. I could have never found my car this way or it would have taken longer. When I went to pick up my car they charged me $292 just for the hour. I had no choice but to pay. The same driver I had asked was there at the storage. His name is JOSH BONUELOS TDLR 14276 and works with FALCON TOWING and RECOVERY and I feel they are running a scam. Why enter my car details wrong? Why tow my car within 20 min of me parking without knowing if I was at the bar? Why have me wait 30 min before any information is given? This is ridiculous as they are just towing to get $$$$ out people. Will not be going to WILD on Montrose again as they tow for no reason. read more

Tow my car from my apartment because they made mistake and being rude. See the picture brlow. Our security in the community said it always happen with them sometimes they might just want money. 911 said if they refuse to given me back since i had my stick and documents they could enforce that，but i think no one wanna wasting time due with those kid. ddhggdftttttthttghhdghfgfergydhgv read more

Falcon Towing & Recovery - Towing Near Me - Huffman, Texas

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It's a towing company. They're just doing their job, but their job sucks souls out of faces. Walked into bb's in Montrose to see if my Togo order was ready before I bought ice cream from Valero next door. (Didn't want it to melt while I waited) Was inside of bb's for less than 2 or 3 minutes. When I walked back out to head to Valero they already had my car halfway out into Westheimer. Ran after them while they were pulling my car backwards and sideways down Westheimer and they were kind enough to drop it in the middle of Waugh facing the wrong way on a one way street for $87. I guess I should be thankful I didn't need to hunt it down at some shady lot, but all in all: I wasn't impressed. I will never go to that Valero ever again. Used to go there every single morning before work for gas and drinks. From other reviews it seems like they poach that lot often. read more

I have called falcon for a customer who was locked out a while back and then again today for my own car. He is quick and doesn't price gouge you on a lock out. I hate when people leave reviews that they parked in a no parking and were towed. And then they are mad at the tow co. Like he parked their vehicle for them and then sabotaged them this guy is easy to deal with and if he can't help you he will find someone who can quick. Thanks falcon towing and recovery. Shop local, go falcons read more

so friendly, quick, and super helpful! my car broke down in the middle of the freeway and josh was quick to come in and save the day 10/10 would recommend and will be using him in the future! read more

I had an encounter with a driver for this company. I was only checking to see if my passenger had enough room to get into the passenger side of my car. The driver was parked on that side of my car. The driver rolled down his window and yelled that he "hadn't hit my precious car". I tried to tell him that I was just checking to see if my passenger had enough room to get into my car, but he had rolled up the window on my side of his truck and continued yelling at me and his female passenger was videoing me. I admit that at this point, I reacted poorly, but it was only after being enticed by his and her poor behavior. I'm responsible for my behavior, but they are responsible for their poor behavior as well. Makes me question the good in humanity. This all occurred in a Barnaby's parking lot. I went in to get the manager. She stated that the restaurant had not requested his presence. He drove around my passengers and left while I was indoors. I would NOT want him to tow my car, and I definitely believe that his demeanor should disqualify him for SafeClear and TowAndGo. DO NOT GIVE THIS MAN YOUR BUSINESS. read more

Wanted cash instead of the debit card I only had available, and then said "well you can s*** my d*** for a free tow." Needless to say, I wasn't in the mood to floss my teeth so I went with another option. read more

TERRIBLE DONT HIRE THEM! My vehicle was stalled. I called these people and they gave me a quote. I agreed and asked when could they meet me because I was at work. The gentleman at the office said they could get the car with out me being present. He dropped it off at my house. I fix the car and noticed they pulled thee transmission Cable off. They opened my car with a slim Jim and opened the hood to get thee cable off. I didn't know that until I fixed the car and when I called them the gentleman man at the office said it's not their problem. Now I have a vehicle that I can't drive until I get a mechanic to fix it. DISGUSTING SERVICE! read more

So fast and dependable! We called them and they were there in minutes! Honest and trust worthy! They saved us in a bad situation and even referred us to repair shop! Grateful for Falcon Towing! read more

Absolute worst towed car when was away from it less then 10min. I would definitely give them a 0 if I could. Tow traps everywhere.

Quick to respond and reasonable up front pricing. Had to call for a tow after getting a flat on the side of the road.

These people sit around watching people leave their cars to tow right away. Me and a few other girls walked away from our vehicles (2 cars) for 7-10 minutes with both of them gone by the time we came back. The location the cars are taken to are known to have scratches AND cameras shown to have them broken into a car according to the lady in front of me in line to pay the price. Seems very sketchy, avoid at all costs! read more

If I could give them 0 stars, I would. They are known for setting tow traps using false signs to make you think you are parking legitimately and then towing you when you're away from your vehicle. AVOID USING THIS COMPANY FOR ANYTHING AT ALL XOSTS read more

I wish I could give this company negative ratings. Driver (who I think is the owner) puts bait cars in parking lots to trick people into parking in those lots and ends up towing them. Not only that, he also does not tow them all the way to the tow yard or storage but drops them off in nearby lots to be able to tow as many as he could then he will take them to the storage (which is illegal). I will be reporting this guy to auto dealer. read more