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    CARSTAR Bass Collision

    4.9 (18 reviews)
    Closed Closed
    Updated 1 month ago

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    Services - CARSTAR Bass Collision

    Bumper repair

    Collision repair

    Auto customization

    27 More Services

    Dent removal

    Auto diagnosis or inspection

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Auto hail damage repair

    Auto maintenance

    Oil changes

    Auto mirror repair

    Paint and scratches

    Vehicle painting

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Rear-end damage

    Car towing

    Truck or SUV towing

    Vehicle towing

    CARSTAR Bass Collision Photos

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    Recommended Reviews - CARSTAR Bass Collision

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    From the moment I was in the crash and John was contacted, he immediately went into service mode and offered helpful solutions to get my vehicle serviced and helped me with a loaner. The office coordinator was pleasant and catering as well, upon drop off and pick up. The workmanship was excellent and warranted. Communication was top notch h as well! Will def recommend!

    F-150 fixed by Bass Collision, Houston, TX
    Howard V.

    September 2022 I highly recommend Bass Collision Auto Body for auto body repairs. I have an older 2007 F-150 that was sideswiped here in Houston and brought to them for the initial written estimate and repairs. They are professional, trustworthy, and prompt. They did an outstanding job with my F-150, thanks.  Sincerely, Howard Venuto

    Word not describe how grateful I am for the guy at Bass collision. They went above and beyond to help me from the minute I call them the customer service skills the way they treated me like family I will forever be grateful for everything you did for me They made my experience extremely stress free I will be recommending them to everyone I know thank you guys so much I am forever grateful and blessed to have you come into your shop

    I wanted to take some time to say thank you to Sam and his team for doing an excellent job on my Lexus IS200t. The bodywork is amazing! The car looks new as ever! Sam, I believe is one of the main guys there. He kept my brother and I updated on the journey of my car as well as took care of all the insurance billing etc. He also accommodated to my work schedule and dropped my car off at my work place since I couldn't go get it. The outstanding customer experience will never be forgotten. I definitely recommend this place for high quality work and a great customer experience.

    Before and after

    Alfredo and his team fixed my car up fast! I'm in love with the results! Got me into a rental in less than 24 hours. Even fixed up a bunch of minor scratches for free! Definitely will be coming back here if I ever need work done to my cars again!

    Accident Damage

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    11 months ago

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    1 year ago

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    1 year ago

    Have been coming here for years and have nothing but good experiences. The staff is always helpful.

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    Review Highlights - CARSTAR Bass Collision

    I wanted to take some time to say thank you to Sam and his team for doing an excellent job on my Lexus IS200t.

    Mentioned in 7 reviews

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    Elevated Auto & Collision

    Elevated Auto & Collision

    4.6
    (9 reviews)

    Wrote a review on google 6 months ago, it mysteriously disappeared.. before that noticed another…read morecommenter write a negative review, theirs also "disappeared". Which makes me think this establishment can manipulate metrics to only show the positive reviews which is unscrupulous. Honestly, am amazed at all of their glowing reviews which places me as the exception.. Pls see pics of their work & zoom in. Back in 11/2024 my vehicle was parked in the parking lot by valet to which the very same valet driver while moving another customer's vehicle, hit mine in the process.. Due to the "raving reviews" I opted to take my vehicle here for body work.. Big mistake. Can't discredit their courtesy at first glance nor their congeniality.. However, when it came to picking up my vehicle & scanning it thoroughly this is where I uncovered deceit. First off, was never provided any updates or feedback leading up to me picking up my vehicle. Radio silence. I was the one reaching out inquiring about the status. If you as the reps of this establishment respond back to my post & lie & say you kept me posted throughout the duration, that's a lie. I had to establish the contact. Upon picking up my vehicle in 1/2025, forgot the guy's name, however he's the older gentlemen, he informed me my vehicle is outside & hands me over my keys. Thought that was mad odd so I said "hey, can you come out with me so we can view the work repaired together". He obliged. Note, weather was dreary & wet the day of pick up. As I'm looking around to observe if there are any discrepancies, saw them & pointed them out to the gentleman. One of which was a black scrape mark embedded in the bumper area. So, I asked if this is a "new" bumper why is there a noticeable mark? He gave me a lame response, "well , it must of got there when the tech was placing the bumper on, he may have scratched it" ok, fine.. As a result, he did return my vehicle back to the tech to "touch up" that blemish. After the touch up, it was still noticeable plus a part of the bumper was not completely pushed in so they tried to manage but failed to push it in completely. Once I arrived home, the sun was now beaming to which allowed me to perform another scan of my vehicle. It was there I discovered other issues. In their defense, they did since I was under warranty , attempted to warranty their work by remediating the flaws including me pointing out glued up sides in the crevices of the bumper. To which Azim said, "oh, that's just paint that bled over" . Any who, my vehicle was kept with them for another 2 weeks I believe. During that time, they did provide a loaner. When I picked up my vehicle, noticed papers where I store in the sun visor, rummaged through & placed on the passenger seat. The back seat area (I have leather seats) looked as if it was walked on as I saw muddy foot prints. Rude! Their aesthetic is grimy & unprofessional. Gaps still in the crevices of the bumper & fender plus the gaps between the bumper & headlight & hood, all optics. Fast forward to Feb 2025, I emailed them to showcase an image I took displaying ripples in the paint foundation. They ignored me so I sent a follow up email in March 2025 (still was ignored) informing them of that rippled paint issue as well as a bumper that is not pushed in & keeps sticking out! I contacted the 3rd party insurance that paid for the repair & that's when this establishment tried to contact me. At that point, I ignored them since I did not trust them to fix their mistakes. I instead, went to another body shop the 3rd party insurance approved. I was furious! Couldn't believe this happened to me especially since they've worked on luxury vehicles & had great results. The body shop that performed my post repairs, relayed when you lift the hood up, screws were missing, there was a huge gap between the hood & bumper. After removing the bumper, they stated the bumper was all glued up! Said , it looked like it was glued together to the Azim person & he dismissed my remarks. The hood needs a paint correction as my vehicle is not the same. I am fortunate, during my post repairs from another body shop, there are no longer gaps & glued up parts. Forgot to add, one of their employees stole my spray air freshener..

    Had to replace RAV4 tail light. Fantastic service and best pricing. Done quickly while waiting…read more Very responsive, polite and easy to to work with.

    CARSTAR Bass Collision - bodyshops - Updated June 2026

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