I had a group of 80 people camping at Fall Creek Falls for a 4th of July Family Reunion. My sister,…read moremyself and my Sister In Law ran to this Walmart to purchase a birthday cake and other items and while we were there we decided to get some beer and Lemonade drinks with alchohol in them. We approached cash register 4 where an elderly cashier proceeded to check us out. I had the beer at the end of the belt with a seperator stick so I could pay for it separately. About halfway through ringing up the food order, the cashier asks for ID for the beer. I give her mine and she says, I need ALL of your ID's. I said, what? Since when did Walmart start carding EVERYONE in the party and not just the person buying the beer? She stated that the store started that in May and it's their way of preventing sales of alcohol to underage people. ?????? The two other women handed over their ID's and at this point a young red headed lady with glasses interjected in our conversation with the cashier saying, Yeah, we have to ID everyone in the party, it's our procedure. She was snippy and abrasive. When it came time to ring up the beer, I didn't see her scan or ring in ANY of the ID's for that purchase. Being that I have lived in TN for 15 years and have shopped at many Walmarts wihin the state, this interaction was bothering me because it was off putting and so random and targeted. The attitude of both the Walmart employees was abrasive and off putting and when I vocalized my discontent, they both were flippant with their response with one saying, "There's nothing I can do about it, its store policy". I understand TN ID laws regarding alcohol and I would never complain as there are laws in place for a reason, HOWEVER, in this case, my party had 3 Hispanic women, speaking Spanish, tan skinned and we are the ages of 66, 58 and 48. As flattering as it may be to THINK we look under 40, we don't although we try our hardest. After the transaction and leaving the store, I got to the car and thought, I need to go speak to the Manager about this so I went to find him. I approached 2 men at the service counter, one young and one older and balding. I asked for the Manager and they said they are BOTH the Managers and the older man gave me the once over, up and down look and sneered and walked away. Now I know we were in casual wear but I was well put together and not looking like a vagrant so I didn't understand his reaction to me. I asked the young Manager where I could find the Walmart Policy and Procedure on their alcohol ID policy because I was on line at that moment looking for it and what the cashiers had told me (they had to ID everyone in the party), did not match the policy I was reading on the Walmart website. He goes on to tell me the policy of ID'ing everyone in the policy was implemented on July 1st of THIS year, (my visit was July 2nd).....???? So I said......you're telling me that if 1 person out of the 3 of us DID NOT have ID on them, you would have refused the sale of the alcohol? He responded.....yes! I told him we drove 45 minutes to get to that store and if this is, in fact, their policy, don't you think you should let your customers know?? Where's the signage?? I mean, to drive that far and be denied because we didn't know we would ALL get carded would be just as off putting as the treatment we recieved. He told me that I would not be able to find that particular policy on the Walmart website because it is NOT available for customers to see??????????????????????????????????????? This kid thinks I was born yesterday obviously. He apologized and I told him I would be contacting the corporate office because for the first time in my 58 years, I felt discriminated against. He told me thats fine and to have a nice day. A few days later I called the store to speak with the Manager again and this time I had the displeasure of speaking with Mark the Manager. I reminded him of who I was and asked for the cashiers names that we checked out with and he refused to give their information to me. I explained I had called the corporate complaint line and the operator told me Walmart policy is to card the person buying the alcohol, NOT the whole party so the cashier SHOULD NOT have asked for ID from all of us. Mark responded by telling me that he is not giving me the cashiers names, he stands by thier decision to card the whole party AND that I CAN CALL CORPORATE ALL I WANT TO, HE DOESN'T CARE, he said he's been doing this for 26 years and will not have this conversation with me. ? So much for customer service, I guess that explains the 1 star rating on this store. I filed a complaint with the Ethics Division of Walmart and hopefully they will retrain these employees on consistent and equal treatment of customers because we conducted an "experiment" of our own and sent in 3 different groups from our family reunion to buy beer. They only carded the purchaser of the beer. Hhmmmm. Shame on you Mark and Walmart cashiers, failed policy!

At about 8pm, on 7/31/25, my son and I attempted to check out at the Sparta, Tennessee Walmart…read more There were no registers opened; so we went to the self checkout section. We waited in line where two Walmart clerks were assisting a customer. When that customer left, both clerks walked away to a different register where another Walmart clerk was standing. As they were talking, I asked for help and explained that I've had eye surgery and needed assistance. The clerk dismissively threw her arm up to indicate all the open self-checkout registers, and muttered something. Her behavior, and the fact that 3 clerks would rather talk then help someone asking for assistance, set me off. I started out a gate and that clerk (heavy-set female) grabbed the gate to prevent me from exiting there, and said I could not exit there. As we headed for the customer exit, I said 'Have fun putting that stuff up'. She responded that she didn't care: which was very apparent. I believe there were 4 clerks in the self-checkout section: but we were unable to get help. Many years ago, we started doing most of our food shopping at Sams Club. Tonight was a perfect example of why we avoid the Sparta, Tennessee Walmart! Unprofessional and deplorable service!

I absolutely love shopping at the Cookeville location. The staff are always friendly and the…read morecustomer service is fantastic!!!

Beverly at store 1634 Cookeville, TN Publix needs to go back to training for customer service. She…read moregreeted the person in front of me , when it came to me , she did not even acknowledge me. I had 2 transactions 1) WIC purchase for someone else that she snubbed at. I felt stereotyped. I purceeded to pay for the remaining balance still no interaction, nothing. Nothing from Beverly!! Maya the young lady bagging was extremely happy, friendly and sweet. Perhaps Beverly should take a lesson from young Maya.

This small market is near my house and it's a great spot for get great meats. I get my steaks there…read moreand they custom cut anything they sell . The store has other items that a supermarkets have and some items can be a bit pricey but somewhat reasonable. The staff are always friendly and enjoy shopping there. They have a great selection of meats and ribs and some great other cuts . Give it a try for all your grilling needs.

Stuff there at the recommendation of a fellow employee. 50 Minute drive from where I live, but it…read morewas well worth it. The store itself is a little bit congested in the isles, but they do have a halfway decent selection. Some stuff is a little pricey but then again anywhere it's a little pricey. Meat selection was outstanding. Picked up a full pork loin, beef, ribs, St. Louis ribs, brisket, and Hamburg along with some other things. I will definitely go back. What impress me the most was that the gentleman who bagged our groceries pushed the cart out to my car. He wouldn't let me do it. My atmosphere very polite employees, recommend giving it a shot.

Signs say customers and employees have to wear mask. 50% customers and 20% employees not wearing…read moremasks

Terrible customer service as usual from a Kroger. I had hoped it wouldn't be the case at this…read morelocation. I was proven wrong. I bought all our groceries for the week, then came home a noticed the 2 4packs of yogurt were already expired. I called Kroger and Kasey told me to bring them in and asked for item details so she could see if there were more. I told her on the phone there were no more on the shelf when I was there. Still they wanted me to come in right away to get a replacement. I came in and spoke to Angie. Again, telling her I knew there were none of the same ones on the shelf but I just need these exchanged for the equivalent so I can pack lunches for the week. She said to go back there and find something. Low and behold, they did have the same brand and flavor available in single portions (same ounces as my original purchase) and larger ones. I brought the equivalent in the same size up front. At this point, Angie starts ringing up the exchange and says there's quite a price difference and tells me I need to pay the difference for the single serves that were marked up for individual sale. That is ludicrous. Of course I don't want to spend my time and gas money to fix their error, and then pay extra on top of it. This was an easy customer service issue, and if the roles were reversed, it would be easy to see it's an even swap. I could see if I had grabbed the ridiculous larger ones... but I grabbed the exact same size, brand and flavor. At that point, I told her I would just like a refund so I can take my business elsewhere. Instead of giving me a refund, she takes the individual yogurts and walks away. The girl who took my initial call watched the whole thing and seemed sympathetic. The other employee who came up, Logan, saw some of the other customers waiting and offered to help him and asked me to step aside. When I explained that I'm simply needing a refund, he said he didn't want to get in the middle of me and Angie. I'm not even really mad at him, just annoyed at the situation. Watching other employees looking at me empathetically and unable to help, looking for this other woman who is gone several minutes without explanation. I finally asked Logan to call her because I have 1 kid with me who is getting restless, two at home waiting for me and this whole situation has gotten out of hand. In the end, after he takes care of everyone else, he issues my refund in time for her to return, saying they were looking for more of the yogurt in the back. After saying she had already verified it wasn't in stock and another person had done so before I arrived. It felt like a lame excuse for not wanting to help me. I was very clear when I said I wanted a refund. If her intent was to go back and look, she should've told me and expressed an interest in fixing the problem. If they were unable to do anything other than exchange for the 4 pack, they should've said so rather than waste my time. The whole thing could've been fixed by doing the exchange and getting employees in dairy to verify products and rotate like they are trained. Instead, it felt like Kroger wanted to rip me off and no one really cared about taking care of the issue. Never thought I'd say this, but thank God there is a Walmart in town.

Clean, friendly, well-stocked grocery store. Lots of fresh produce and a good looking meats…read moresection. Prices were quality, too.

Service. I was in the Fairfield glade food city today (8 may 2026) at 10pm. The young trainee on…read moreduty was not allowed to scan alcohol. Instead of going to get the supervisor immediately, she said, her supervisor was the only person in the entire store that could scan alcohol and she was outside on break and you'll just have to wait. I said I'll go fetch her. I went outside speaking loudly, we need assistance in the store all across the front outside, nothing. I went back in and said she is not out there on break. She said she is in her car smoking. I said you go get her immediately then because y'all are here to provide customer service. She did. That is inexcusable and wholly unprofessional. That supervisor deserves a reprimand.

So we went back about an hour before closing. Much better experience. Their deli cheese is to die…read morefor. (Should I say that?) Oh my goodness...it almost melts in your mouth. The prices are excellent. My husband asked for about 30 minutes how they stay in business with their prices. (No idea)! It's basically a little general store with farm fresh eggs and some homemade jams and honey etc along with very nice wind chimes, handmade cutting boards, a fabric room (which I did not dive into with my husband watching), hammocks and wooden furniture. I probably went a little crazy on clearance items (and didn't think to check expiration dates, but you'll be happy to know that Valentine Peppermint Patties are just as good in January of the following year. The gentleman who helped us was as friendly as could be and knew the prices on everything (even my clearance items that weren't marked). I'll definitely stop back when passing through. I'm glad we gave it a second chance! I should probably remove my first review but I'll leave it as a warning to get there more than 10 minutes before they close.

Frequently closed. No phone number to contact them to find out when they're really open. You just…read moreget a fax machine scream.

We have visited the Sparta, TN store numerous times and have had nothing but excellent experiences…read more We normally go to purchase various grains that we mill into flour at home as we need. Raphael is wonderful and knowledgeable. We recently started using their Southern Biscuit flour that they mill on site and I am telling you, they are the best biscuits I have ever baked. I can hardly wait until they open the new location in Brentwood, TN. As an added observation on my part, people are becoming more aware of issues when making purchases at big box grocery stores. If you have recently discovered the health benefits of fresh milled flour, and/or the benefits of getting fresh fruits and vegetables and other items provided by farmers and such, you should visit this store and let the folks there help guide you in the right direction. Also, let them explain how their cooperative works and benefits the farmers as well as the consumers. This place really makes a difference.

A really cool place! The pastries and coffee are great (especially the carrot cake scone).read more