Caleb provides amazing and very high-quality service. I had spoken at length to the main Apple repair place, and it was clear they were going to wipe my hard drive when they got my machine in their hands, just as a matter of policy and even though it was NOT necessary to service a problem with my screen. Further, they told me flat out they would replace the screen, no question of assessing the situation at all. Caleb told me he was pretty sure it just needed cleaning to come back on, and then talked to me at length about other problems I've simply been living with for a long time on this laptop. We talked about cost estimates, and when I told him how unhappy I've been with the miniscule flash drive in this machine he told me he could give me a new, bigger hard drive. Once I shipped my laptop to him -- that's right, he's good enough that even just after talking on the phone with him I SHIPPED MY LAPTOP AWAY to a total stranger! -- I told him I didn't think I could deal with totally reconfiguring a new hard drive right now. Things are just too stressful at work. His response was to tell me he'd reconfigure it for me. Well, everything turned out just as he had said it would. He got my screen working again by simply cleaning it. And then he put in a new hard drive and set all my files back the way I'd had them -- even put my screen saver back as I'd had it set, and the desktop settings as well! He replaced a trackpad that's given me trouble for years. And the total cost to get my laptop totally revamped and like-new? -- Almost exactly the same as what Apple had quoted me just to replace a screen that did not need replacing and then return my machine with all its other problems, including the too-small hard drive, un-dealt-with. Instead, for the same expenditure, I have what feels like a new laptop, but without the hassle of setting up a new machine and transferring files and preferences. Somehow he did all that for me! We are so happy that my sister/co-worker is sending her machine in for the same restorative treatment, and looking forward to feeling like she too has a whole new laptop. Caleb is friendly, understanding, kind, and knowledgeable. I cannot recommend him highly enough! Send your Mac to him if it needs repair. read more

I cannot recommend Fallen Apples Mac Repair enough! They have provided me with the best, over-the-top service for my iPhones, MacBook Pro, and iMac. In today's fast-paced digital world, these devices are essential for both work and leisure, and I rely on them daily. Fallen Apples Mac Repair has consistently delivered top-notch service, ensuring my devices are in perfect working condition. What sets them apart is their comprehensive knowledge of lithium-ion batteries and their dedication to educating customers on best charging practices. In a detailed blog post, they explained various ways to maximize the lifespan of lithium-ion batteries in MacBooks, iPhones, and iPads. This level of expertise shows that they truly care about their customers and want to help them make informed decisions to maintain their devices' battery health. Fallen Apples Mac Repair's commitment to providing free repair quotes and answering any repair questions is impressive. They genuinely care about their customers' needs and offer cost-effective solutions that often outweigh the option of buying new devices. In conclusion, Fallen Apples Mac Repair is a shining example of a service center that goes above and beyond to provide exceptional service. Whether it's repairing Apple devices or offering valuable information to customers, their expertise and commitment to customer satisfaction are commendable. If you're in need of any Apple device repairs, I highly recommend giving them a visit. You won't be disappointed! read more

I found Caleb at Fallen Apples online and reviews looked good. Went in to see if he had a used IMAC to replace my 12 yr. old one. He didn't at that time but he offered very good advice about where I might find one. He patiently answered my many questions about what I should look for and why - in language I could understand. A week later, I took him my new refurbished IMAC that I bought directly from Apple - along with my old computer for him to transfer my information. The next day it was ready for me - at a very reasonable price. He tutored me on some things I didn't understand how to do and answered more questions. He even cleaned the insides of my old machine in case I wanted to keep it. I am running the new one now at home and everything is working beautifully. Caleb did everything he said he would - in a friendly, patient way. AND you can park right in front of the store! I will return to Fallen Apples if I need service and will recommend him to family and friends. read more

Caleb provided excellent, professional, very experienced, knowledgeable and friendly MacBook repair service. I highly recommend Caleb and FallenApplesMacRepair.com. When I took my old 2011 MacBook in for diagnosis and repair, he was able to correctly diagnose the problem right while I was there speaking with him and gave me a very fair and reasonable quote! In addition to fixing the hardware problem I had, he went above and beyond, by cleaning the machine and applying new thermal paste that is part of the machine's heat dissipation system. He also fixed an issue with the way my 1TB SSD was configured so that the SSD would last longer. I now have my Mac back working again, just like a brand new machine, saving me tons of money! Thank you, Caleb! I will be recommending your company to other friends that have Apple products. read more

I was referred to Caleb by the third party that couldn't fix my iMac. As soon as I gave my computer to Caleb he noticed that it was missing two brackets and four screws. Upon further review he noticed that the mother board had been damaged by the third party. And since my computer was nearly new he wasn't able to locate the the parts needed to complete the repair. So he was resourceful and located a computer on eBay, same model, same year, that was being sold for parts. He won the bid on that computer and used the parts to repair mine. Caleb is an honest, fair, extremely knowledgeable Apple repair person and is willing to go the extra mile to complete a repair. Finally, I know where I will go the next time I have a problem with an Apple Computer and that is to see Caleb. read more

Fallen Apples Mac Repair off of I25 and 120th is awesome, i would recommend it to anyone who has apple repair needs. By the way, this is my first "yelp" review because FALLEN APPLES MAC REPAIR IS AWESOME! My family and I had just returned from my wedding in Kauai and found that my Iphone screen had been crushed in the travel. With all of my wedding pic.s and travel pic.s in general on my phone, I was frantic. Caleb was amazing, he eased my mind and told me that he could fix it within a couple of hours. I received exceptional service and would recommend his service to anyone with apple repair needs. Thank you Caleb for making your business such a customer service oriented establishment. It really makes a difference read more

These guys are amazing, I can't recommend them enough. I had a broken iMac and all I wanted was the photos from the hard drive.. apple and their geniuses gave me the run around for weeks while they did nothing with it, so I just said screw it and brought it home.....after years with the iMac sitting in the closet I drive by fallen apple... talked to Caleb, a week later brought in the iMac, a week after that I have the whole hard drive (not just the photos) that I can access on my computer. I cannot recommend fallen apples enough... fair and honest, not sure what else to say. I will definitely be a customer as long as they are around. Anything apple related this is where I'm going! read more

Caleb is AMAZING! I spilled soup on my mac's keyboard and it instantly shut off. I was freaking out, so I messaged Caleb to see if he could help. He responded quickly compared to others I messaged on Yelp, and had me come in the next morning. He did a deep cleaning on my mac and was able to get it working perfectly again, even better and cleaner than before. Aside from how efficient he was, he is MUCH MORE affordable than other places and of course more affordable than the Apple Store. They wanted to charge me $1,200 and couldn't guarantee it would work or my money back if it didn't. Caleb did all of it for over a grand less. highly recommend him and Fallen Apples Mac Repair! read more

Wow. This place is great. So great that I am writing my first review...ever. I put off getting my MacBook fixed for years due to fear of it costing too much and the overall hassle. Caleb knew exactly what he was doing, had it tuned up and replaced the hard drive cable promptly. It was ready the next day and after a week of use, it is working better than it did out of the box 4 years ago. He also fixed my Iphone charging issue for free (it had lint in the charging port, even though I had already tried to clean it out). All this at a very reasonable cost. And there is a cool display of old Apple products in the front of the store. I highly recommend this shop. read more

Caleb helped me out with my iPhone and my MacBook. Compared to the Apple store this place is heaven. Fallen Apples is hands down the best place to bring your Apple product for service or repair. I really like the regular "official" Apple stores, but after going to Fallen Apples a couple of times I don't know if I will ever go back to one. ALSO!-- Fallen Apples is a great place to wait in line! If you are a 90s kid and/or a tech fan there are some great books on the table AND an Oregon Trail handheld game! I've almost just gone there to sit in the waiting room and hang out. I know it sounds like I'm making this up- I am 100% serious. Thanks Caleb! read more

Caleb, the owner, is #1 in business and as a human being! Has a great attitude, professional, honest, always eager and ready to help--nothing seems difficult for him. What a guy. !He is amazing--so knowledgeable and most pleasant. I have been going to him for 3-4 years and will go nowhere else. I sometimes call with questions and he has answers that get me back on track. His patience is amazing and Clark, his assistant, steps in when Caleb is unavailable and does a superb job as well. They are a team to be reckoned with for their competitors. You definitely have to go to FALLEN APPLES.... they are #1 in service and price. read more

Quick | Quality | Affordable What more could you want when looking for Mac/Apple repair? Not much ... and then you get more! Caleb, the owner, is friendly, responsive, and communicative. I dropped off my Macbook Pro because it had gotten soooooo slow. Caleb did a complete diagnostic, cleaning etc and sped it up a bit. We decided to go ahead with a new hard drive and voila! it's like new even though it's 7 years old! I am going to repeat what another reviewer said, "I now have a guy..." If you live North or if you live a bit away ... you can trust this place with all of your Mac products! read more

My iMac was doing some very strange things, including constantly getting the "spinning wheel" any time I tried to click on anything on my desktop. The local Apple store said it could be several weeks before they could get any repairs done, so I did a Google Search and found Fallen Apples, and I am glad I did. Owner Caleb knew immediately what the problem was (yep, a very smart guy). Not only did Caleb get the repairs done (hard drive replacement) on time, but my iMac is working as if it is brand new. Any time I need repairs on my Apple products, I will definitely be going to Caleb! read more

Fallen Apples Mac Repair is the best. I called apple support and they told me my MacBook pro that I purchased in 2013 was obsolete. When I described what was going on to Caleb he told me that the problem was a $50 cable and he could have the repair complete in three business days. He also upgraded the hard drive to a solid state drive and my laptop now runs like new! When I picked up my computer I left my iPhone 6 with him for a new screen and battery and the repair was completed in an hour. I would recommend his services to anyone. Thank you Caleb! read more