Around three months ago I contacted this place to discuss fixing my very old computer and then helping me buy and install a new one. After a few emails back-and-forth about what I needed and how much I wanted to spend I have heard nothing. I don't understand why I'm being ghosted. read more

These guys are great. Had a crashed hard drive. They checked it out quickly, realized it needed to go to a place specializing in recovery, and kept me appraised throughout. They were also very nice in all my interactions with them. And reasonable prices. read more

My laptop just suddenly stopped working. I took it to Shawn's Computer Repairs where Rachel checked me in. She is extremely nice and sharp. Shawn took a look at the computer and called to tell me the hard drive had crashed and that i needed a new on. He quoted a very fair price and did the work in one day. After I got it home I was having trouble with my e-mail. I called Shawn and he fixed it on the phone. I would certainly recommend Shawn's Computer Repairs. Nice small shop (unlike the big multi-state services) but completely capable. Joe T. read more

My 8 year old desktop had crashed. I went out looking at new computers and realized that I may be better off fixing my old computer instead of buying a low end new one. I took the computer into Shawns Computer Repairs. Shawn quoted me a price and that is what I was charged. I had an issue of the computer not connecting to my monitor but Shawn worked with me until the issue was resolved. I totally reccomend and will not use anyone else. read more

Great great service and reasonable prices. This was the first time I've used Shawn's but it will most definitely not be the last! They were able to recover all of my important data and then some! I could not be happier! read more

Wow. I get why these guys have all 5-star reviews! I had to take my mother's laptop which suddenly stopped working. Shawn said I could stop by any time during biz hours and he could take a look. In about 5 minutes (really), he had diagnosed and fixed the problem. Zero charge. The woman at the counter was SO nice and friendly. I wish these guys had a tip jar. I just moved to the area and I think I found my new go-to place for my computer repair needs! read more

My computer blue screened and refused to boot up. I tried some of the recommended suggestions for doing a recovery but nothing worked. I took the computer in and Shawn quickly determined that my C: drive was corrupted and tried to do a recovery of data on the C: drive. He gave me an estimate of $300 to do the data recovery but waved the cost when he was unable to recover the data (how often does that happen). Once it was obvious there was no saving the disk drive I had Shawn install a 2TB SSD. What a difference that has made. Thanks Shawn. read more

Shawn is an example of what is needed in the world- effective, efficient, gracious, friendly and helpful. He has helped me many times in the past several years and he is exceptional at what he does. He is truly a bright spot in the area. read more

Shawn helped me out a major jam after my MacBook was fried by a static charge. He was able to fix it in a tight turnaround ask. He's incredibly kind. Strongly recommend. read more

We took an Asus laptop to Shawn's Computer Repair to have the screen replaced. He estimated the cost at $300. 2 weeks later, he stated the wrong part was ordered but that it wasn't his fault. Approximately 10 days later when we still don't have an estimated repair date so we decided to take the laptop to another shop. We politely asked for the laptop back. Shawn was clearly angry, he snickered and stated that he found it amusing that we thought we knew more about computers than he did. Again, we politely asked for the laptop back. He eventually emerged from the back room with the laptop. Once we were home, we noticed the screen was now cracked and it had been glued on with a wire sticking out. We took it to a national repair group who immediately noted the screen was cracked, glue around the edges and a wire sticking out. Two weeks later we had the laptop back, repaired and the cost was $150. Beware the angry computer repair guy! read more

I appreciated Shawn taking such good care of our 13 year old son and helping him complete his first build. Our family will definitely keep coming back for the thorough and great advice, troubleshooting and repair. read more

I had two laptops that for one reason or another where giving me the old blue screen, The first was a inexpensive HP laptop with windows, which I really didn't think there was much hope for, based on the fact it was my then 10 year old sons, who at time handled it more like a football than a computer, and the second was my go to HP chrome book. You may notice a trend here in brand.... just pointing out that almost every HP I have owned managed to go blue 6 months or so after the warranty was over. May be my habit of buying inexpensive computers ... not sure. So, after reading some reviews I decided to give Shawn a try. It was a good choice. Shawn did a few things really well. First he communicated a lot, and did the work quickly. He also gave me a good assessment of what the repairs would probably be , and was very sensitive to the fact that neither one cost over $350, so spending a bunch wouldn't make sense for me. All all ended well, I am typing this on my chrome book which required a new drive. Shawn returned the old one, as well as made a restore flash drive for me, jist in case I ever needed it. Nice service. The shop hours are also great... open until 6, and half a day Saturday. I certainly would recommend Shawn anyone in the area. read more

I am so impressed with the service and integrity of Team Shawn of Shawn's Computer Repairs! They listen, support and repair with kindness and professionalism. Also, the cost is affordable. Thank you! read more

Shawn & Rachel are awesome. I was visiting fam in Louisville and my laptop quit booting up. I Googled for best computer repair businesses and Shawn's kept coming up. For good reason. My issue was complicated, but with their tech expertise, tools, and persistence, they fixed my laptop. Price was fair and turnaround very quick. Communication throughout excellent. I used to oversee customer service in a large health system and recognize good customer service when I see it. I saw it and got it at Shawn's! read more

We have been using Shawn to provide us with necessary services and repairs for our computers. We have used him primarily for virus and malware removal. He is prompt, reliable and his rates are reasonable. I If your computer slows down for no reason at all give Shawn a call, you will be satisfied with his work. read more

Shawn was amazing. I had called several places to get my computer repaired. No one could even help me for days. I called Shawn and he got me up and running that day. Price was fair and he was very professional. read more

Love this place! Local and they know their stuff! I built my system and couldn't figure something out. Took in the drive and they diagnosed it in 2 minutes and didn't charge me anything! Recommend Shawn's highly! read more

Shawn was very quick to fix a much needed computer. His company overnighted the part and return the computer to us within three days. Highly recommend his work. Thank you to Rachel as well! Update: computers still working beautifully. So glad to have found Shawn's computer service. read more

I always prefer to do business locally and when I had a network and sync problem and saw there was a local computer repair shop in town with great ratings, I didn't hesitate. But nothing went right. Shawn refused to honor a price another employee gave me for a home visit a week earlier. Will was 20 minutes late for an in-house appointment without so much as a phone call. He didn't ask me a single question about the problem I was having but dove right in to deleting programs from my startup folder and downloading other programs without my knowledge or permission. I wanted to know if the network problem was my computer, which was about to go out of warranty, my modem or Comcast. I was even willing to pay Shawn's higher price to find out. To my thinking, you do some diagnostics on the computer, bring along a modem known to work and if it's neither, then it has to be Comcast. Instead, Will spent two hours doing I don't know what on my laptop and with the modem's settings. I couldn't help but think he did this so he could justify charging me for one even though he left my computer and network connection worse off than before. The next morning when I rebooted my laptop, it had a series of memory errors and the modem was frozen. I called the modem manufacturer's Tech Support. They stepped me through a hard reset and in 5 minutes all of my problems were fixed. These guys were a complete waste of time and money. I felt taken. Shame on them for their inability to walk away when they don't know how to fix a problem and even worse, for their self-interest in making money off of it. read more

This service was fast and correctly done! I love getting the electronic invoice, so payment is also very easy. Very cordial people! I highly recommend this service for your computer repairs. Nancy read more

Shawn has saved me several times over the years. He can pretty much fix any computer issue. And he came to my house! How great is that? He got my computer back to me with a new hard drive really fast. He's just an excellent businessman and all-around cool guy. Definitely a keeper. :) read more

Shawn receives & deserves all his 5-Star ratings. This guy is GOOD!!. Shawn came to my rescue, after I received shabby sales & set-up service from a local computer retail store. He sold me a new PC and set it up for me just like I wanted. I'm a computer nerd and he handled all my silly needs and questions. After the former retail store crashed my hard drive, Shawn retrieved & downloaded all my lost files. Shawn's fees are very reasonable. He finds out all your concerns and answers all your questions. I recommend Shawn unconditionally. You'll not be disappointed! read more

Hard drive crashed on my laptop. Quick service, easy. Didn't seem to lose any files, at all. Great recovery. Thanks!

Shawn is simply great. We contacted him to scan our computer for malware and he performed several other updates and improvements that he found and were needed. It was not inexpensive, but Shawn was very helpful through it all and the work was well done. In addition, after taking the computer home, numerous issues arose with compatibility of accessories that he spent his time on the phone to resolve and even delivered a wired keyboard to help in the interim. All along, he offered to do a home visit if necessary to make any required "adjustments" until it worked as needed. Shawn is our "go-to-guy" now for all issues and we recommend him to everyone we can. He get 5 stars from us! read more

Shawn's computers helped turn my machine around! I was having consistent problem where the computer would lock up not allowing me to move forward with work. Checking the task manager I could see that my memory was consistently at 100% which was crippling my system. I called Shawn's who were very responsive. They came to my office within a day. They found that the problem was more aggressive then what they could fix on-site so they took the machine back to their space. I gave him a budget and said if he could fix it for that price, he had a deal. I made that limit because if the price escalated then I might as well get a new machine! Shawn respected our budget finding a solution that worked for us both. I had my computer back promptly and now its consistently working better. The memory is sitting at 78% right now and hasn't approached 90% since Shawn returned it. Because of his good work refurbishing my computer I save at least $500 on a new machine. Thank you Shawn! read more

Shawn is great! Our computer got hacked, and we really didn't know what to do. It was our good fortune to find Shawn who recognized our ignorance about computers, and put our fears aside. Much of what is dear to us is stored on our computer, and we were concerned that we might have lost it forever. Shawn "wiped" our computer clean, and restored everything that we wanted to save. Shawn is very competent and trustworthy. We highly recommend Shawn!!!! Jim and Kathie read more

We have a security system at our home that we were able to view on satellite laptops. The bridge we were using decided to quit and we could no longer use anything but the main system (very inconvenient and unsafe). We called Shawn and he scheduled us in very quickly. He replaced our bridge and fixed our issue! Unfortunately, a couple of weeks later, our router decided it didn't want to work anymore either. I replaced that but then the new bridge wouldn't work again. Shawn and his son, Alex, came over and fixed the problem again. Shawn's Computer Repair is a wonderful company with wonderful people. They will fix your problem without costing you an arm and a leg! I highly recommend them if you need any repairs or upgrades! I cannot say enough good about them. read more

Shawn and Rachel were great when we took in two older PCs that needed basic services including restoring the hard drives. One computer was completely frozen up and it was repaired. The other one was full of all kinds of unwelcome junk. Shawn was very careful to explain everything to me and showed me what I needed to know to get going again. So overall a very affable and successful experience. I have already recommended him to a friend who also has an older, slow and frustrating PC notebook read more

I went to Shawn's to get his help in shutting down my Yahoo email account that was hacked. I wanted to save some important emails from that account but couldn't figure out how to do it other than printing hundreds of pages, which I didn't want to do. Shawn was helpful and professional and 3 days later I had a thumb drive with all the emails I wanted on it. I would highly recommend Shawn for any computer repair needs. read more

I was so glad to find this computer repair service! Sometimes you just need professional support. They were quick and efficient.

Amazing local business. Work quickly and for a great price. Really appreciate their presence in the community as well. I highly recommend them for all of your computer needs. read more

I highly recommend Shawn to help you with your computer issues.He saved me a bundle. My computer repairs were done very quickly and he is extremely thorough and very knowledgeable. read more