They have very rude staff. The following is the reasons:
(1) I make an appointment with one of the doctor, but two days later, my appointment was taken away without notifying me.
(2) They frequently make mistakes when filing claim to my medical insurance. They sometimes claim the charge for the service doctor did not perform. It happen to me twice.
(3) They do not care about the patients but patients' money.
(4) One of the billing person insisted of her words were the policy even I had the copy of their written policy in my hands, which was different from her words. She treated patients so rude as if the patients bilked her money.
I definitely did not want to see them anymore. I changed the doctor. I am glad I do not have to deal with Fallen Timbers Family's Physicians' rude staff. read more