I don't know about you, but I've been pretty disappointed in the world lately. It seems as though…read moreall of this (:: gestures at everything ::) is being run by incompetents. I grew up thinking that there were systems in place, people in charge that would ensure the world wouldn't tumble into utter chaos...and now I've grown up to find that that is categorically untrue. There are no adults in the room. I could go on with this unrelated, unprompted tangent, but all this is to say that the Hospital for Special Surgery restored my faith in humanity. My mother needed an partial knee replacement, and as her primary helper in all things, I handled the communication, brought her to her appointments, brought her in for surgery, waited, and took her home. Please believe me when I say that every step of the process was handled efficiently, and every one of the many, many people we dealt with was not just good at their job, but they were also courteous and usually downright lovely. Having spent time in several hospitals, this was not what I expected. It was what I hoped for of course, but certainly hasn't been my past experience. From the security personnel who welcomed us to the check-in desk to the intake folks to the nurses who prepped her to the surgeon who operated to the folks who run the Family Atrium where we wait for our people to get released to the nurses who took care of my mom post-op, everyone was organized and impressively on top of things. We had a very slight hiccup with her prescriptions, and the nurse in charge was mortified and immediately worked quite tirelessly to make sure it was taken care of, and later followed up with me to make sure we were all set. I'm not pretending that this will not be an annoying and repetitive process. There is waiting involved (less than you might think though). And if you have surgery, you're going to have seventeen different people ask you who you are, your birth date, what surgery you're getting and more...but better that than them replacing the wrong knee. Best of all, the surgery went smoothly and a little more than a week out, my mom is doing great. If and when I need surgery of my own, I will gladly come to HSS.

I have been sitting in my room in this for over 2 1/2 hours waiting for people to disconnect me…read morefrom my before I can be discharged. It says if I don't this quality of care is unacceptable and an embarrassment for this establishment, especially after I received excellent care from my surgeon, Dr. Kim and nothing short outstanding care from my nurse Alex Ball who has kept me informed through the whole process and calmed my nerves when I wanted to jump out of this bed and start screaming. He is an asset to this Hospital with and a good sense of humor if you are concerned about inefficient administration, don't get your radio work and while the other support staff in nursing are very good Alex was and shoulders of them. I hope he continues to success.

When you meet a doctor who is completely thorough and full of integrity--…read more It's an awesome experience. I have nothing but admiration for this practitioner who is clearly devoted to his work -- he is a scientist and a humanitarian -- he is old fashioned in the best ways.

Dr. Schwartzfarb is one of the best doctors I have encountered in my 81 years. I came to him two…read moreyears ago with a sudden onset of severe joint and muscle pain all over my body, a condition he accurately diagnosed (as polymyalgia rheumatica) and effectively treated with the right medication, frequent blood and urine testing, thorough physical examinations, and, perhaps above all, attentive and sympathetic listening to (and careful recording of) what I had to say during each appointment. That I am today entirely free of this condition I attribute not only to Dr. Schwartzfarb's considerable skill as a physician, but also to his qualities as a human being. He is a doctor who understands and treats his patients not as cases but as people who need help. I won't miss polymyalgia rheumatica, but I will miss the skill and kindness of Dr. Schwartzfarb.

I can not thank enough Dr. Belostotsky for her open minded and informed attitude. I saw her for the…read moredebilitating pain all over my body that was taken over my life. I tried many doctors, including a few GI's and Neurologists to get to the bottom of it. But, none seemed to take me serious nor took their time to listen to the issues. She is by far the most knowledgeable doctor in the field. She has the ability to connect the dots instead of dismissing them. She keeps herself up to date in medical papers and published studies obviously. Instead of putting on blinders to go to work everyday and treat her patients for what she learned in medical school back in the day. She can see far. That is I believe the most important quality in a doctor. I haven't seen her for the last year due to change in my insurance. And in search of a doctor. Thus I am all the more reminded of her superpower. Please take my advise and see doctor Belostostotsky if you have fibromyalgia!

interesting reading thru reviews. i would no longer recommend for many reasons. Office Manager…read moreunprofessional, nasty, unable to solve issues, etc... Dr protected, does not return phone call to discuss, fills out forms leaving out pertinent coding, etc....

Dr Paula Rackoff is the WORST Dr in NYC. 10 yrs ago she…read morediagnosed me with two chronic lifelong diseases and treated them aggressively. Turns out I had neither. Just came from a really good rheumatologist who told me 10 yrs ago I didn't have any of this...and still don't. She is an incompetent BULLY and the most ARROGANT Dr that I have ever met. She should lose her license to practice medicine.

She was cruel, rude, and dismissive. Very disappointed because it took ages to get an appointment.read more

Dr. Diep is great. But make sure you triple check with your insurance company before you go. I…read morecalled the office to ask if they took my insurance and they said yes. When I went in they took my card, and all seemed well. But then it turned out they *don't" take my insurance so I got a $500 bill! I don't have a lot of money so I asked them if I could pay it off, $50-$100/month. They said OK but then kept sending me threatening letters every month, even though I kept paying them regularly. They were so unsympathetic and unfriendly, really a crap experience.

I've been here twice to see Dr. Diep and each time it has been a wonderful experience. She is…read moreknowledgeable, compassionate and patient. She really took the time to listen to my concerns and explain everything in detail. Excellent bedside manner. a couple weeks after my visit I called the office with new troublesome symptoms- the office was very kind about relaying the message to her and she returned my call within 15 minutes. I have not had any problems with the staff, they seem courteous and competent.

Dr.Lipschutz basically saved my life. Five years ago I was so sick with a rare auto-immune disease…read morecalled Scleroderma, I could hardly get out of bed. I started to see the doctor, he tried out 3 different intravenous medications on me, each one of them worked, but the third medication called ACTEMRA, was able to really help my lungs. My lungs were really in bad shape from Scleroderma. I finally stopped coughing every five minutes. I once hurt my shoulder by sleeping on it the wrong way, he saw me right away that day and gave me a cortisone shot that relieved the pain. Dr. Lipschutz also knows many doctors and he referred me to a fantastic pulmanologist called Dr. Kaner, who is a very kind and a very knowledgable doctor. I have been seeing Dr. Kaner every half a year. I love his staff, they never forget to call you back and when they are not busy they will patiently listen to your list of health concerns. Sometimes the wait could be about an hour, but IT IS WORTH IT, because the Doctor will take his time with you and he will even call other doctors, if he wants you to see them. I am so glad that Dr. Lipschutz is my Doctor and I love his staff Delia and Carol.

The staff is horrible and evil, terrible phone manner. I asked a few questions and Carol canceled…read moremy appointment. Never saw the doctor who was recommended by another doctor and she didn't want to answer any questions and so she CANCELLED my appointment. #DrRobinLipschitzMD should cancel Carol and another woman with an accent on the phone that said I cannot have that appointment anymore and go somewhere else. EVIL.

I was remembered and welcomed here after years long absence as if it were yesterday. Dr. MacKensie…read moreand company are "old school," when it comes to treating you with respect and kindness and up to date on modern medical practices. We are very, very fortunate to have them. Big , and gratitude to all of you. You make a Big difference to the good in my life at a difficult time and transition. Taking home what I hoped I'd get when I made the trip to NYC to see Dr. Mackensie at HSS, a wonderful place, from the security folks to the front desk to the intake staff and the medical one. Know you are appreciated every single day.

Dr MacKenzie, MD is about as good as it gets @ HSS. By chance, I have met 3 other patients of his…read moreover the years and they all agree. He is very forthright, practical, thorough and a careful listener. He seems to pick up on potential ailments before they may ever occur to you. If you're lucky enough to get an appointment fitted in to his very busy schedule, count your blessings. Also show up early to fill out forms. You won't wait long.

I'm so happy that Dr. Safdieh has her own practice. In a world where you often have to jump from…read moredoctor to doctor, it's so nice to just work with Dr. Safdieh who captures the full picture and can narrow down on the root cause of my symptoms and then spend the time to walk you through what all those confusing lab results mean and turn them into action plans. Highly recommend Dr. Safideh if you want to take charge of your health!!

From the owner: I’m Dr. Gabriella Safdieh, a certified integrative and conventional medicine physician, and your…read moretherapeutic practitioner in integrative medicine. Your story matters and it deserves to be heard. Working hand-in-hand with my patients, I can optimize their health through every stage of life: from infancy, to childhood, adulthood, and beyond.

Dr. Wright is great. Dr. Wright has a very calming demeanor and she will take all the time you need…read moreto answer any questions, even if she answered them the last time she saw you or even if they're not directly related to her field of medicine. She is great at coordinating with your other doctors (within the NYU system). I feel that she is very knowledgeable, and I am confident in her abilities to identify and treat any illness or disease I have. The reason for four stars is that I've been going to her for a while, and her office is hit or miss. I've had to wait hours and I've been seen relatively quickly. Lately, though, the office has been better about that and even if you have to wait, it's worth it. Dr. Wright will never rush you out the door like many other practitioners.

I love her. She is so smart, so thorough and explains things in ways that I can comprehend.read more

I recent had surgery with Dr. Woo. Dr. Woo is a doctor's doctor. He explains everything fully and…read morecomprehensively in a manner that a layperson can understand without condescending. He also exudes a quiet compassion