I was referred to Mount Sinai's Emergency Department by CityMD after the doctor suspected I had…read morepneumonia. From the moment I arrived, I was taken care of right away. An X-ray quickly confirmed the diagnosis, and the doctors and staff were professional, kind, and efficient throughout my visit. I was there from about 11:30 a.m. to 6:30 p.m. and was happy to be able to go home the same day. My prescription was sent directly to CVS and was ready for pickup when I left. Overall, I had an excellent experience and would highly recommend the Mount Sinai Hospital Emergency Department on Madison Avenue and 101st Street. Thank you to everyone who took care of me.

DO NOT go to this hospital unless you must. My horrific experience began when I was rushed by…read moreambulance to the Emergency Room because I was having an appendicitis. When I got there, the admitting staff in the ER was completely rude, uncaring, and not at all paying attention to what was being said (more about this later). Once I was finally transferred from the EMTs onto a gurney/bed in the ER, I laid there writhing in agony for literally an hour before a doctor came to see me. My wife begged one of the nurses to give me some pain medication. And the only rude response she got was: "He's just going to have to wait. I mean, he just got here." But then, finally, thank God, the doctor came in and he at least was EXCELLENT. Great guy. And he immediately gave me something that eased my pain and scheduled me for a CAT scan, which revealed that I had appendicitis and that I would need surgery the next day. But then, rather than actually ADMITTING ME into a room, they forced me to stay overnight on the gurney in the Emergency Room. It was a nightmare. My only comfort was a new night nurse--Chris--who came in for his shift later in the evening. He literally saved me from losing my mind. Before he came, the nursing staff and the admitting staff in ER were horrible. They were all standing around talking about boyfriends, dating, laughing loudly, and making disparaging comments about patients coming in from the stream of EMTs. Right front of one patient, an admitting staffer said, "OH, she's a mess." Another admitting staffer reeled off a list of the troubles of another patient, then said, "ya know the whole nine yards." Meanwhile, EMTs coming in and admittance staff behind counter were swearing like sailors as they talks about this or that, dropping the F-bomb all over and laughing about all kinds of things--all with patients suffering right in front of them. It was the MOST UNPROFESSIONAL atmosphere I'd ever encountered. And now comes the the worst. The incompetent admittance staff apparently entered a lot of my information into the chart wrong! So when I finally went in to have my appendectomy, the surgeon comes in and he says, "Okay, so you are 200 lbs. and 5'11." I said "WHAT!" WAIT! No! What are you talking about? I'm 175 and 5'6." He says, "Are you sure because it says 200." I said, "yes, I'm sure. I want to be weighed for the anesthesiologist." Sure enough: 172.2 lbs, NOT 200. If they would've given me general anesthesia for a 200 lb man, I'd be dead right now and not writing this. Then, when they get me into the operating room, and the assistant doctor walks in, he says, "So we have Mohammad here, right?!" And I said, "NO!!!! My name is Richard!" By now, I'm thinking I'm never going to make it. Oh, and this was unreal--when I was FINALLY being taken to the operating room, the idiot taking me up didn't even know where the operating room was! And then once we finally found it, she didn't know the code to get behind the entrance door! And then, she was confused because she didn't know the difference between the operating room and pre-op. The support staff at this hospital are extraordinarily inept. And most of them can barely speak English. Once I finally was discharged (now here is the best part) I tried to access MyChart and found a completely empty chart. I called and was told that I had declined MyChart. But that was wring. I hadn't declined anything--I was never even asked about MyChart. Also wrong was: my name; my wife's name; my address, and other information. It was like the admitting staff wasn't even paying attention to the information being given. And most weird, AFTER I tell this woman on the phone that I am home and was discharged, she says to me: "Wait you are still in the hospital, right?" Apparently, the computer was still showing me as being in a room somewhere in the hospital. I said, "NO! I just told you I'm home." I witnessed all kinds of fights between staff and patients during my night in the Emergency Room, and one poor old guy who was screaming he was freezing was told, "Sorry, we don't have any more blankets." This is New York City and a major hospital has NO BLANKETS!!!! I'm just glad I am alive to write this. AWFUL HOSPITAL! And, to add insult to injury, the LOST the flowers my sister-in-law sent to me. And when I called the Emergency Room about them, they said call Security, when I called Security, they said "we don't keep flowers, talk to Emergency," and transferred me back to Emergency. When I told Emergency that Security had no flowers, they transferred me to the front desk to a terrifically rude person who said, "We don't have any flowers" and then, as I was trying to explain that the flowers had indeed been delivered & how could I find them, just hung up on me. [NOTE: The doctor who actually performed my surgery was excellent, as was my discharge nurse for recovery post op. It seems that it's the lower support staff that truly has no idea what they're doing.]

I'm so happy that Dr. Safdieh has her own practice. In a world where you often have to jump from…read moredoctor to doctor, it's so nice to just work with Dr. Safdieh who captures the full picture and can narrow down on the root cause of my symptoms and then spend the time to walk you through what all those confusing lab results mean and turn them into action plans. Highly recommend Dr. Safideh if you want to take charge of your health!!

From the owner: I’m Dr. Gabriella Safdieh, a certified integrative and conventional medicine physician, and your…read moretherapeutic practitioner in integrative medicine. Your story matters and it deserves to be heard. Working hand-in-hand with my patients, I can optimize their health through every stage of life: from infancy, to childhood, adulthood, and beyond.

I recent had surgery with Dr. Woo. Dr. Woo is a doctor's doctor. He explains everything fully and…read morecomprehensively in a manner that a layperson can understand without condescending. He also exudes a quiet compassion

My experience with Dr. Sultan and his team at Mt. Sinai has been nothing short of exceptional…read more Following a breast cancer diagnosis, I was referred to Dr. Sultan by two of New York's top-ranked doctors. Each emphasized his impressive credentials, compassionate patient care, and consistently remarkable outcomes. Their recommendations spoke volumes, but it was only once I experienced his care firsthand that I truly appreciated how dedicated he is not just to healing the body, but to communicating clearly, confidently, and with genuine empathy so you can relax mentally. Dr. Sultan's support began at my very first consultation, and he continued to check in as I moved through the process toward surgery. And, his support didn't end in the operating room, the follow-up was just as thoughtful as the surgical expertise. I was also pleasantly surprised that he made all those calls himself. I told friends and family that it was the most attentive, individualized care I've ever received from any doctor, in any specialty, in my lifetime. The office staff are warm and efficient; every email or question I sent received a quick, thorough response, and scheduling and communication were seamless. Mount Sinai's app was invaluable. It made booking appointments, reviewing records, tracking financial statements, and staying organized so much easier, allowing me to focus on healing instead of logistics. I am deeply grateful to Dr. Sultan, his dedicated team, and the streamlined Mount Sinai system. The combination of world-class surgical skill, attentive care, and genuine compassion made an incredibly difficult time easier, and I am truly thrilled with the results.

I cannot recommend Dr. Sultan enough. I had a head/facial scar due to brain surgery (basically in…read morean indentation on the side of my face). Dr. Sultan repaired it flawlessly. He is the most kind, compassionate and professional providers. Dr. Sultan is absolutely the best doctor whose specialty is Plastic and Reconstructive Surgery He also does excellent Botox and his price is extremely reasonable compared to most doctors or "spas. Furthermore, you are receiving Botox from a certified, medical doctor and plastic surgeon (not a dentist or some assistant w/a certificate). The office is beautiful and the staff from the receptionist Darlene to his Medical Assistant Lorraine are amazing. Lorraine is particularly amazing, she always greet you with a smile, follows up with you and works with you regarding scheduling. Lorraine really cares. Dr. Sultan is excellent AND he has a wonderful team behind him. I could not be happier with my results. Just go...run, don't walk.

Dr. Seth Waldman is as good a doctor as you could ever hope to be lucky enough to find…read more He is knowledgeable,sensitive, reachable and everything you would ever want to find in a Doctor. Best of all my husband and I are free of pain. Marcia and Marty Glasser

Doctor Waldman is kind and caring. He takes the time to walk you through your MRI, thoroughly…read moreexplains his prognosis, and discusses options. He's a great listener and an excellent doctor. His staff and office are excellent. I would highly recommend Dr. Waldman.

Booked an appointment via zoc doc and he didn't show up. Also called this number and they said they…read moredon't have this doctor. Get your act together

From the owner: New York Health, a physician-led specialty practice announces today that Dr. Rohit Reejsinghani has…read morebeen appointed as its Executive Director. Dr. Reejsinghani is Board Certified in Internal Medicine and is a Fellow of the American College of Physicians.

Dr Susan Levine is an incredible doctor, a highly intelligent, caring individual who listen to her…read morepatients, treats them with respect and address their health issues thoroughly. Dr Levine is a rare find because she cares about her patients more than money. I was so lucky to have found her when I became ill, she helped me tremendously and I will be forever grateful.

Boy, oh boy. This…read moreDr. was recommended by someone because she had successfully treated her EBV virus. Up front, I have numerous health issues, but don't think it is very unusual compared to many of her patients. I mean, if you have Chronic EBV, you are going to have other issues, as well. Dr Levine has all the academic credentials you could ever want, but she is disorganized, forgetful, and dismissive. She missed appointments. Came to appointments without labs which were already posted, and frankly gas-lighted me. For me, she was a disaster.

So many reviews about this place which are all over the map. I can only say that my care by the…read morehospital and the doctors of different fields has been excellent. Not once since I have been coming here for medical issues have I felt that I made the wrong decision regarding my care. I will say that there were times I did not agree or shall I say I was disappointed with the doctor treating me, but that was me just being human. Sometimes we just think doctors can fix everything and have all of the answers and we fail to remember that doctors are just scientists and sometimes just need to deal with the facts of the matter. Now I am sure that not every medical place is perfect but for me I have never had an issue here. As with every doctors office or medical facility you are going to wait. That is the nature of the beast. I would rather wait and have plenty of my time with my doctor than to be pushed thru like a herd of cattle.

I have been a patient of Dr Linda Rogers for a few years now. She is a wonderful, compassion…read morephysician who takes care of my respiratory issues. The hardest thing about this place is getting an appointment. I travel a lot for work and have limited times when I can schedule an appointment so I usually do so quite far in advance. I know she's booked at least 2 months in advance!! When I needed the egg free flu shot the office was able to find it for me. When I needed an appointment with other providers In the system, the schedulers are always there to help out. A definite recommend.

Dr. Schwartz was very careful and patient with my elderly husband. The practice is well kept and…read moreeveryone is very professional. I trust them absolutely.

Couldn't be better. Extremely clean and well organized and well run and Dr. Elahi is a great…read morecommunicator and extremely caring.