Absolutely love this dry cleaners. I've been coming here for couple of years now. I've brought in…read moreeverything from uniform pants, to stained silk blouses, to leather jackets and even my friends wedding dress that had a huge soda stain on it. These guys come through every time! Perfect starch on my uniforms, stains gone, and cloths looking like brand new without a chemical smell or feel. The staff is always super friendly and makes you feel like family! And the pricing cant be beat! Life long customer!

I needed a few shirts to be altered because they were too long. I took them to Empire Cleaners and…read moreasked the gentleman how much it would be. He said "$18 to $20 a piece." I found it odd that he didn't give me a specific price, especially since he mentioned working there for over 20 years. The price seemed high, so I only gave him the one I needed sooner than later. I then did some research and checked multiple cleaners in the area and most quoted me $12, a couple $15. I got the call today that my shirt was done. I picked it up and it was altered beautifully, a tailored fit. The problem is, I was then charged $24. Twice as much as everyone else and $4 more than I was quoted. One for the price of two? Never again.

I've had two wool sweaters cleaned here, two jackets and I dropped off my winter duvet last week,…read more to be washed before storing. Reasonably priced, turn around time is good, items come back fresh and in good condition

First time here. What I like about this place is they have a way to take wire hangers as you enter…read moretheir store. Have not seen this anywhere else. Friendly folks too.

Super awesome customer service, had a problem, texted the line listed for problems. Within 5…read moreminutes got a response call and was given options for issue. I can't stress how good the customer service was, i got a follow up text next day also to make sure I was happy. You don't get that kind of service almost anywhere. Ive been a loyal customer for over 2 years and at this point will not go anywhere else. Really cool experience. The best spot in Santa rosa for laundry. Awesome

I have had to come here a few times now due to my washer and dryer acting up. It is a super clean…read morelaundromat with lots of machines!! You can choose from a variety of sizes, depending on how big of a load/s you have . They have options of how you can pay which is nice. Use an app or use coins. I chose to use the app. It makes it super easy! They also have a coin machine if you need coins. There is a beverage, food, and laundry supplies vending machines too. Free WiFi as well! I would highly recommend this clean, safe, and tidy laundromat any time I have a problem with my own machines!

Messaged and no reply. Will not attempt to have a sewing repair. Decided to donate item needing…read morerepair.

Polite and fairly friendly service, reasonable prices, decent turn around time, cloths are clean…read moreand well pressed. Not a whole lot more you can ask from a dry cleaner. They are a bit hard to find the first time because they are tucked away at the back of the shopping center. Pro tip is to park in the back lot on the north side of the center. There are always plenty of spaces close to the cleaners, barber, Mexican restaurant, and Safeway.

Great customer service and turnaround time. I have been here a few times to dry clean suits and…read morejackets. The last time I brought a jacket, they noticed there was a missing button and they replaced it for me. I will be coming back and I highly recommend ProClean!

Dried cleaned items should be free from wrinkles and steamed properly. This was not the case from…read moreProClean Services. The pictures showed this suit was not steamed properly, the entire inside lining had wrinkles; the shoulder pad area of jacket not steamed properly and now has discoloration, back of slacks also not steamed properly and has discoloration. The fabric of the suit is no longer the same - it looks like a worned out cheap suit. This was a quality suit, not made of cheap material, and has been dried clean professionally in the past and did not look like this. We would not return as I have never had dry cleaning items returned in this condition.

I took in a dress to be hemmed and needed it by a certain date. They told me it would be ready by…read morethat date, and they would call when it was ready they never called that day or after to let me know it was ready. So I came a week or so after just to pick it up, and it's on me for not asking how much it would be beforehand, but I never would've guessed it would cost $70, it was just taking off an inch or two from the bottom. I paid just about the same price I did on the dress just to alter it. I'm not new to having alterations but wanted to try this spot out because I've heard so many good things but the price and the service turned me off. The dress itself was also wrinkled from being shipped and I should've asked ahead of time but I'm honestly surprised they didn't steam it at all for what I paid, I would've expected a little extra care on my item. Overall the hem was done well but I don't think it was worth $70

i've taken a few pairs of jeans to get hemmed here and have loved how every pair turned out! so…read moreglad to have a place where i can take my clothes in :)

Excellent laundry facility! Clean, efficient and friendly. Felicia was a huge help and so fun to…read moretalk to. Thanks for a great experience. (And be sure to grab a few pastries from the little panadería next door! )

Professional, clothes done in a timely manner at a reasonable price…read more Staff is courteous, and you know your clothes will be looked after

I've been a customer at this store through 3 different owners. The current owner, Perla, is…read moreextremely accommodating (special handling and requests), conscientious, and kind. The clothes come back clean, pressed, and on time. Convenient for parking, too. Highly recommended.

Quick service and good work, at a fair price. We bring our dry cleaning here all the time.read more