This facility sees a lot of patients. I think partly due to the fact that it is one of the few…read moreVietnamese speaking doctor offices around here. The front office staff can be a hit or a miss. Today was a miss for me. You literally just stand there while waiting for someone to stop ignoring you even though they are looking right at you. *shrugs* Just watch out for the girl that throws the clipboard, you might catch her in a super bad mood one day and get the wrong end of the clipboard. If the front office doesn't scare you away, come to see Dr. Vu. He is a really nice guy and has a nice bedside manner. So no be afraid of asking him questions. Most of the people in the back are really helpful. :)

I've been coming here for quite some time and the front office has gotten pretty awful. When I…read morefirst started coming here everyone was always so cheerful and nice, but now they have a lot of newer faces and most are extremely rude. They hardly ever greet you when you go to the window and half the time you have to stand there for a while before someone even acknowledges you. Recently I've had a couple experiences with talking to them on the phone also and they were just as rude. However, Dr. Mai is great! I can say he's one of the best doctors I've had. He is very sweet and tries his best to accommodate your needs. He answers all of my questions and doesn't ever seem to get agitated with me. He is the reason why I still come here.

Bedside manner is so, so important when choosing an OB-GYN and Dr. Yount truly went above and…read morebeyond in making me feel comfortable. She is an older lady in her 70s who has clearly been at her job forever and is no-nonsense (yet genial) about everything that needs to be done. I cannot recommend her enough and am so glad I've found such a great doctor in the city.

Dr. Yount is an amazing, dedicated professional who treats her patients with dignity, clearly LOVES…read morepracticing medicine and values the doctor-patient relationship in a way that family practice doctors used to, but seldom demonstrate today. She's the best! I've been her patient for years and wouldn't dream of changing - even after moving out of state.

She makes sure you feel good and you are in good hands, and now a days that is rare in health care.read more

I have been going to Dr Garrett since 2011. I have always had the best experience with her. No…read morewonder everyone in town raves about her. Her care and concern is genuine. She listens, is thoughtful with her responses. She has made positive life changes for me. The staff is fantastic. Tanya handles the front desk, she is always super helpful and friendly. This is a very busy office, patient's have to manage their expectations. I dont know if I could maintain such a calm demenor if I were her. Rocky handles the lab but so much more. She's funny and efficient. A great combination. I hate getting blood drawn but she never hurts and always manages to distract me. Blaise is also great. It is like having an extension of your family. But remember, what you put out is what you get. Do not expect lightning fast service, they are not machines. Think of them as a small town doctor's office in a big city. Everyone everywhere is doing the best job they can. Geaux Garrett Family Medicine!!

De. Harch is brilliant and thorough. He is an expert in HBOT and the clinic is excellent…read more Grateful someone is willing to pay close attention to my daughter's case.

LOCATION NOTE: Dr. Bowers is now part of the Family Doctors practice, located at West Jefferson…read moreMedical Center in Marrero; he no longer practices at this location in New Orleans East. I've never really enjoyed going to doctors offices. You have to make the appt waaaaaay in advance, fill out a ton of paperwork, and then seemingly wait forever while the doctor meets with you for all of 90 seconds. When I moved back to NOLA, I decided to try and find a doctor which bucked that trend. I did my research online and found this guy through the GLMA website. I called and made an appointment for a new patient. It was a 1.5 month wait which was actually better than I expected based on my experience with doctors in the DC area/Montgomery County. Anyways, Dr. Bowers and his staff were patient, compassionate, and listened to my questions and concerns. I really liked how nothing felt rushed and I was able to get all the information I needed. His nurse was really nice and helpful as well, advising me on the best way to book appointments in the future when I needed them (I'm sooooo bad with names, otherwise I'd mention it). I also like how, like many other practices, they send prescriptions electronically, so there is one less piece of paper to lose. I'm really happy to have finally found a PCP that I'm comfortable with and isn't a total PITA to access, even when you take into account the drive over the CCC (ugh).

I move to New Orleans 2 years ago and found Dr. Bowers online quite by accident. I was able to get…read moreinto see him easily and have been seeing him ever since. He is in the west Jeff medical center bldg on Family Doctors. He is convenient and his staff is easy to talk to and work with you to get in quick. Dr. Bowers is very personable and has a great sense of humor to put you at ease in any situation. He is easy to talk to and I never feel like I can't be honest and say what I am feel no matter if it is embarrassing. If you need a family doctor Dr. Bowers will fill that need.

Showed up to my appointment and upon check-in the staff informed me they do not accept my insurance…read more(tricare). The frustration is unreal on my end, I had communicated multiple times with the staff prior to my appointment and it would have been great to know prior to the appointment that they wouldn't take my insurance. Staff showed zero concern or fault for it either, they just asked who I spoke to (which was different people via email, so they could have looked in their system). We are a military family without friends/family to help with childcare. My ability as a stay at home mom to see a doctor is extremely difficult and involves my husband having to take off work to stay with kids. So an entire afternoon was taken off by my husband so I could attend this appointment, all for nothing.

I went in for a simple pre-op clearance. They didn't accept my BlueCross Blue Shield unless I…read morecalled my insurance company and changed my primary care physician to this guy. Say what? and they wanted me to do it right there in the waiting room. The staff seemed disorganized or incompetent or both. The doctor seemed to rush through my exam barely even checking anything. Then they charged me 25.00 for a Form. $170.00 later I walked out having accomplished nothing. Don't waste your time here. Find a better organization.

I had a really great experience here! The staff was friendly, welcoming, and made the whole process…read moreeasy from check-in to being seen. Everyone was professional and genuinely seemed to care about helping. The wait time was reasonable, the facility was clean, and I felt like my concerns were taken seriously. I would definitely recommend this urgent care if you need to be seen quickly and want a good experience!

I'm convinced this is the best urgent care in existence right now. Don't take my word, go see! The…read morewhole staff is amazing! They really listen and care. Feel like I'm at home and not at an office. I'm so glad I came here instead of anywhere else. Thanks guys!