This facility sees a lot of patients. I think partly due to the fact that it is one of the few…read moreVietnamese speaking doctor offices around here. The front office staff can be a hit or a miss. Today was a miss for me. You literally just stand there while waiting for someone to stop ignoring you even though they are looking right at you. *shrugs* Just watch out for the girl that throws the clipboard, you might catch her in a super bad mood one day and get the wrong end of the clipboard. If the front office doesn't scare you away, come to see Dr. Vu. He is a really nice guy and has a nice bedside manner. So no be afraid of asking him questions. Most of the people in the back are really helpful. :)

I've been coming here for quite some time and the front office has gotten pretty awful. When I…read morefirst started coming here everyone was always so cheerful and nice, but now they have a lot of newer faces and most are extremely rude. They hardly ever greet you when you go to the window and half the time you have to stand there for a while before someone even acknowledges you. Recently I've had a couple experiences with talking to them on the phone also and they were just as rude. However, Dr. Mai is great! I can say he's one of the best doctors I've had. He is very sweet and tries his best to accommodate your needs. He answers all of my questions and doesn't ever seem to get agitated with me. He is the reason why I still come here.

She makes sure you feel good and you are in good hands, and now a days that is rare in health care.read more

I have been going to Dr Garrett since 2011. I have always had the best experience with her. No…read morewonder everyone in town raves about her. Her care and concern is genuine. She listens, is thoughtful with her responses. She has made positive life changes for me. The staff is fantastic. Tanya handles the front desk, she is always super helpful and friendly. This is a very busy office, patient's have to manage their expectations. I dont know if I could maintain such a calm demenor if I were her. Rocky handles the lab but so much more. She's funny and efficient. A great combination. I hate getting blood drawn but she never hurts and always manages to distract me. Blaise is also great. It is like having an extension of your family. But remember, what you put out is what you get. Do not expect lightning fast service, they are not machines. Think of them as a small town doctor's office in a big city. Everyone everywhere is doing the best job they can. Geaux Garrett Family Medicine!!

De. Harch is brilliant and thorough. He is an expert in HBOT and the clinic is excellent…read more Grateful someone is willing to pay close attention to my daughter's case.

LOCATION NOTE: Dr. Bowers is now part of the Family Doctors practice, located at West Jefferson…read moreMedical Center in Marrero; he no longer practices at this location in New Orleans East. I've never really enjoyed going to doctors offices. You have to make the appt waaaaaay in advance, fill out a ton of paperwork, and then seemingly wait forever while the doctor meets with you for all of 90 seconds. When I moved back to NOLA, I decided to try and find a doctor which bucked that trend. I did my research online and found this guy through the GLMA website. I called and made an appointment for a new patient. It was a 1.5 month wait which was actually better than I expected based on my experience with doctors in the DC area/Montgomery County. Anyways, Dr. Bowers and his staff were patient, compassionate, and listened to my questions and concerns. I really liked how nothing felt rushed and I was able to get all the information I needed. His nurse was really nice and helpful as well, advising me on the best way to book appointments in the future when I needed them (I'm sooooo bad with names, otherwise I'd mention it). I also like how, like many other practices, they send prescriptions electronically, so there is one less piece of paper to lose. I'm really happy to have finally found a PCP that I'm comfortable with and isn't a total PITA to access, even when you take into account the drive over the CCC (ugh).

I move to New Orleans 2 years ago and found Dr. Bowers online quite by accident. I was able to get…read moreinto see him easily and have been seeing him ever since. He is in the west Jeff medical center bldg on Family Doctors. He is convenient and his staff is easy to talk to and work with you to get in quick. Dr. Bowers is very personable and has a great sense of humor to put you at ease in any situation. He is easy to talk to and I never feel like I can't be honest and say what I am feel no matter if it is embarrassing. If you need a family doctor Dr. Bowers will fill that need.

Well since I was in the 40 yr old range, and like a typical guy, I didnt have a general doctor, I…read morejust picked this place out of thin air. That and it was on my insurance form. So far its pretty ok. I got in twice a year, get checked out, lightly, get a refill on my crazy pills and on my way out the door. They are pretty good with keeping within 15 minutes of the scheduled appointment time. I see alot of elderly here in the waiting room, so far I have been the youngest person in there. Maybe thats a good thing? I dunno. Parking is easy here too. Park in the free covered garage at West Jeff hospital on the second level, take the stairs down one floor and walk into the lobby, hang a left and take the elevator to the 8th floor. Parking is easy, the spots are plentiful as are the bathrooms.

I was a patient with Dr. Acosta some time back. He was an excellent doctor. Unfortunately his front…read moreoffice staff sucked. I'd run out of prescription sleeping medicine and called them for a refill. 24 hours later, the refill still had not been called in to the pharmacy. When I called them to inquire as to why, I was told they have 72 hours to respond to a request for a refill. To facilitate my being able to pick up the refill without having to cross the river, I told the woman to whom I was speaking I wanted to change the pharmacy to, one nearer to me. At which point she snapped at me for wanting to make the change. She asked me for the pharmacy's number. Well... somewhere between all the frustration of trying to get my medication, the stupor of a full night without sleep, this person's nasty attitude, and my trying to figure out how to find a phone number on my new phone without disconnecting the call, I must've uttered some expletive - just out of sheer EXASPERATION. Upon finding the pharmacy's number I gave it to her. But again, the prescription wasn't called in. Much later and still without having slept I called to inquire why, and was now told I'd have to see the doctor before they'd renew the prescription. So I got in my car and drove the ten miles to their office to see him. They refused to let me see him, saying I needed an appointment. Then they accused me of having cursed the woman to whom I was speaking the day before. Well, I'd cursed, but not her. Otherwise I'd have probably used a more appropriate word. Needless to say, I never went back.

Showed up to my appointment and upon check-in the staff informed me they do not accept my insurance…read more(tricare). The frustration is unreal on my end, I had communicated multiple times with the staff prior to my appointment and it would have been great to know prior to the appointment that they wouldn't take my insurance. Staff showed zero concern or fault for it either, they just asked who I spoke to (which was different people via email, so they could have looked in their system). We are a military family without friends/family to help with childcare. My ability as a stay at home mom to see a doctor is extremely difficult and involves my husband having to take off work to stay with kids. So an entire afternoon was taken off by my husband so I could attend this appointment, all for nothing.

I went in for a simple pre-op clearance. They didn't accept my BlueCross Blue Shield unless I…read morecalled my insurance company and changed my primary care physician to this guy. Say what? and they wanted me to do it right there in the waiting room. The staff seemed disorganized or incompetent or both. The doctor seemed to rush through my exam barely even checking anything. Then they charged me 25.00 for a Form. $170.00 later I walked out having accomplished nothing. Don't waste your time here. Find a better organization.

I had a really great experience here! The staff was friendly, welcoming, and made the whole process…read moreeasy from check-in to being seen. Everyone was professional and genuinely seemed to care about helping. The wait time was reasonable, the facility was clean, and I felt like my concerns were taken seriously. I would definitely recommend this urgent care if you need to be seen quickly and want a good experience!

I'm convinced this is the best urgent care in existence right now. Don't take my word, go see! The…read morewhole staff is amazing! They really listen and care. Feel like I'm at home and not at an office. I'm so glad I came here instead of anywhere else. Thanks guys!