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    Family Dollar

    2.0 (1 review)
    ModerateDiscount Store

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    14 years ago

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    Haynes Furniture

    Haynes Furniture

    1.4
    (118 reviews)
    0.1 mi
    $$

    Customer relations. I bought two mattress pads and…read moreattempted to return them 3 days latter unopened I have purchased from Haynes over the years but this time the store manager was extremely uncooperative. Her response is that they could not be returned and that was in the paperwork I signed. No opportunity to work out any reasonable resolution. Haynes went out of there way to lose a customer. I am sure this would make the grandfather proud of his legacy

    I am writing to report my experience following a recent transaction at Haynes Furniture on Hull…read moreStreet in Richmond, Virginia. Approximately one week prior, my wife and I were seeking a new bed for our main bedroom. We highly value sleep quality and have, over the years, invested in high-end mattresses from brands such as Sleep Number and Tempur-Pedic. With technological advancements in the industry, we decided to explore newer options. Although many stores were not open early that morning, we came across Haynes Furniture and chose to visit, even though we had not purchased from them in some time. Upon arrival, we received a warm reception from our sales representative, who demonstrated extensive knowledge, professionalism, and courtesy. The showroom had been significantly upgraded, and from a sales and in-store experience perspective, I had no immediate concerns. However, a complication arose during delivery. When the delivery team arrived, they informed us they could not remove our existing mattress and remote box springs because of a stain on the mattress. This was unexpected. Had this information been clearly communicated at the point of sale, I would have made alternative arrangements in advance or chosen not to purchase the bed. I would have disposed of the old bed beforehand and then completed the purchase. Subsequently, we were told that this information was included in the paperwork. In my view, burying critical details in fine print is not an adequate substitute for clear, direct communication especially when customers are making a substantial financial investment. Significant conditions such as this should be explicitly explained. I believe we were either misinformed or not adequately informed, which I consider unacceptable. I prioritize treating individuals with candor, respect, and professionalism, and I expect the same in return. This experience has left me feeling misled and dissatisfied. Consequently, I will not be purchasing from Haynes Furniture again. I strongly advise prospective customers to carefully consider alternative options before making a purchase.

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    Haynes Furniture
    Haynes Furniture
    Haynes Furniture

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    Bargain Books Richmond

    Bargain Books Richmond

    4.6
    (11 reviews)
    1.0 mi

    I have never personally been to a bigger book selection in my life. Almost worth making the trip…read morejust to come to this place only for the books if you love books. Almost. They even have a decent number of CDs although they are priced higher than many Goodwills. Staff seems to be all volunteer. The staffer I encountered really knew his books like nothing else and he really understood vintage vs newer and how many different categories were integrated with each other. He also understood how some other volunteers might improperly categorize things and where to optimally try to look. He could tell that I had a sense of the different array of things in the store too. I was a bit surprised when he told me that he was here only part time. He was trying to see if he could give me a discount as he could tell I a bit surprised about the CD price. Even told me if I got one more CD or DVD that it would be $1 more. However, it was near closing and I just kept the purchase I had decided on. Two of the three CDs I got turned out not to be a win for me. Lol that is how it goes. He told me he worked here part time. He may've assumed I would come back here regularly. That person can feel free to reach out via private message if he was looking to build something more outside of the store. He was staying professional- and I was starting to get tired from a long trip and didn't want to hold him up from near closing time. He noticed my unique choose your own adventure shirt (with quality choices on the back) stuck out to him as did several other people in public.

    Highly recommend this shop. My boyfriend and I went NUTS and both found a pile each of awesome…read morebooks for a steal. I'm halfway through the first already. All the books are great prices. I found some treasures. Not just books but DVDs, video games, crystals, and other stuff! Almost every book is under $6. The younger girl who was working was really nice and helpful. They have comics, kids books, old and new, something from almost every genre and type. It's a pretty massive place and it was fun combing through their genres!

    Photos
    View from the front door- aisles and aisles of books!
    View from the front door- aisles and aisles of books!
    Mix of classics and newer novels
    Mix of classics and newer novels
    Older vintage stuff

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    Older vintage stuff

    Family Dollar - discountstore - Updated June 2026

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