Barry is great to deal with. I had lots of trouble with my tires tire pressure sensors. They…read morefigured it out and gave me a great deal on a replacement which was half the cost from Tesla. Always punctual with tire rotations and repairs. I would recommend this shop as reliable and understanding.

I asked for an oil change and a wheel alignment. I got a call saying they could not do the weel…read morealignment as my ball joints had too much play in them. I told them to just do the oil change whi h was pricey to say the least. I took my truck to a mechanic that ive known since high school who said "There is no play in your ball joints man...wth?"

Archie is the fucking man!!! Beat mechanic in the city…read morehands down! He tells ya how it is with no bullshit. Sometimes it sucks to hear but I rather hear it from a straight shooter then a crooked one. He has saved my butt more times then I can talk about as far as owning some real toilets of cars. Archie, if you are reading this I owe ya big time fella!

I have just moved to kamloops from calgary and was in need of a new mechanic. I tried several but…read moreonce I arrived at these gentleman's shop I was delighted. I needed new brakes and rotors for a 2006 honda civic, the work was done quickly and professionally. They have very competitive prices, and an incredibly curteous staff but what impressed me the most was their honesty. I will be sticking with this shop. Ryan Kamloops

CLEAR VIEW GLASS, they installed a damaged windshield and then stalled me off for 6 weeks to…read morereplace it. Saying it was a RARE WINDSHIELD. Every other glass shop in town said 4 to 5 days and not a problem, couldn't believe the bullshit story Murray Willis was telling ( RARE WINDSHIELD ) and niether could the other local glass shops. And we have been going there for years to support a local family business and even bought our honey there. Just ask around the local car clubs there have been lots of issues with Clear View Glass, never again.

We had our car broken into whilst staying the night in Kamloops on the long weekend…read more We needed to get the window sealed (it was a long drive from Vancouver and our 8 month year old son was travelling in the back). We called them up first thing on the Friday morning, drove straight to them and they taped up the window and cleared up the glass no problem. We didn't have time to order / get the pane installed but because it was a break in they didn't charge for their time / materials. Very kind of them and very much appreciated!!! If you live in Kamloops take your business to these guys! :)

I brought my car in for a check engine light and an oil change. There were issues with the…read moreparts...no fault of City Centre at all...my engine seized. Keith went above and beyond to make everything right for me. I would recommend them to anyone and will continue to take any of my vehicles here. Thank you all for your commitment to great customer service!!!

My car dealership said I needed to replace my CX3 front disc plates (6mm), pads and calipers at a…read morecost of over $800. I obtained a second opinion from City Center Auto Service. They said the front brakes were fine and they didn't need to be serviced. City Center saved me from spending + $ for an unnecessary brake job; they charged a very nominal fee for removing , replacing and checking all 4 wheels. Honest, efficient, friendly service. Recommended to me by my numerous neighbors. I highly recommend too.

Amazing service. Highly recommended…read more 1999 Tahoe. With little explanation of my problem, Todd immediately knew what needed fixing as he had obviously done the same repair many, many times. So happy to find a competent and honest shop. Will take all my vehicles there in the future.

Just wanted to warn everybody about this shop. I sat and waited for all four brakes to be completed…read morewhich took them 4 hours. I've got all four brakes done before and it took them under 2 hours. I got charged over $400 for labour when they spent a total of maybe an hour on my car. They bounce between each vehicle to charge everybody more money. Complete rip off.

Took my car in for regular scheduled maintenance and after I picked it up and parked it in my…read moredriveway, I noticed scratches to the hood and along the side of the car. When we went back immediately to talk to the service manager, she said 'oh they are just superficial and they should buff out' ... at no time did she look at the car before saying this?? Did she know the scratches were there after service was completed and before I picked it up and failed to have the pick up desk tell me? Took the car back a few days later to have their 'buffer-girl' try to buff it out and some scratches came out but the one on the door looked much worse. Had to take the car back again to have the door painted and the deeper scratch on the hood painted. Kirmac did a great job on the door but the service manager didn't tell them about the other big scratch on the hood. We got the car back and didn't want to take it back a fourth time to have the hood scratch done. TERRIBLE SERVICE and what an inconvenience! Very disappointing they were not upfront about having done damage. I will never go to the Kamloops Hyundai for service again.

Good job Kade, the truck is wicked. If You need a vehicle give this guy a call he'll get you…read morefigured. Known this guy a long time. Keep it up

I had a bad experience here when I went to install my radiator the brackets were missing and when I…read morewent back they told me they couldn't find them so they would order new ones. 2 weeks later I was told they would courier them to me on the Friday they never arrived and when I called the answering service it asked for the first 3 letters of the last name of the person I wished to talk to as I had no idea of this! I couldn't even leave a message to see why I never got my radiator. I called monday they said they were going to send it to the Falkland store and I can pick it up there, this angered me as I was told they would ship it to me so after a few choice words I received it at my house that afternoon .

These guys provided the BEST experience I've ever had at a mechanic…read more I was driving into Kamloops off the highway and my truck had been making a weird noise and was getting progressively worse. Since I needed to keep heading north for another couple hours, I decided to get it looked at. I didn't spend too much time looking up reviews, just wanted to find a place nearby. I called Southgate and while they warned me they were closing soon and may not be able to repair anything, they said they'd at least take a look. I showed up, they asked a few questions, and then took the truck in while my girlfriend and I waited outside. About 20 mins later the guy called us back into the office where one of the mechanics explained that a rod connecting the A/C compressor to the engine had failed and was causing overheating and the noise. He said that if I had kept driving, the whole engine would have seized up! Amazing! These guys just saved me thousands of dollars and being stranded for days. They disconnected the compressor and removed the plate and now, while the AC wouldn't work, the engine was safe to drive. When I asked how much I owed them, they politely waived me off. "No charge" they said. I tried to insist, but it was no use. Have you ever heard of such a thing?! These guys are not only pros, they're damn honest and community minded. I live down in Vancouver so can't throw much business their way, but if you live around Kamloops, choose Southgate and support a business who cares about people and goes above and beyond -- even when they don't need to. Five stars is not nearly enough.

I would like to thank Dale whom initially estimated fixing my truck door today at $100. However a…read moreshort time later pulled out of the bay and confronted me as I asked him how much...he smiled and said no charge..I was flabbergasted ..having had this awesome experience I would highly recommend this shop to anyone need repairs. It made myself and daughters day..

This is perhaps the worst auto repair shop in existence. I was told 5 days to replace my door and…read morethat there wasn't a courtesy car available. It has now been 7 days so I called and was informed that is still in the body shop and has yet to be painted. If I had not called them I would still be without a clue as to how much longer it would be. Avoid this place at all cost.