Rich is a great guy and runs a customer responsive business. Little bit of a story here…read more While on the road from Nelson to Golden, a lumber truck flicked a stone a chipped the windshield. I wasn't in a position to deal with it in Golden but was going to pass through Kamloops on the road to Whistler. I phoned Family Glass and Rich said he could handle it if I got to him by late on Friday. I could tell that he wanted to help if at all possible. He was not planning to work on Saturday. Rogers Pass closed for avalanche control and I wasn't able to get to Kamloops on time. I alerted Rich and he said something had come up and that he could work on it early Saturday and we could carry on to Whistler before noon. He fixed the chip in about 30 minutes. He gave us some good advice about the road ahead and we talked about North American travel and off-roading for a while. A few other people came in for special service as well. He handled everything like a pro. The repair cost was very reasonable especially given that he is normally closed on the weekend.

So very happy with Family Glass, excellent customer service, I love the friendly atmosphere. They…read morewent out of their and changed my very old wipers and even cleaned my rubber mats of leaves n such. So very kind =D I was on my way to a shift in Lillooet from Lytton. There was rock fall in a usual place, a herd of sheep mulling about. The semi ahead of me waited patiently for them to move, then sounded off his horn and proceeded to move. I hoped I was far enough back from him, but on his departure and rock about the size of tennis ball hit the windshield, scared the bejeezus out of me. I pulled over a short way up to catch my breath and a black bear ran out of the bushes in front of the jeep, so glad it didn't stop. I will definitely recommend Family Glass to everyone.

Would highly recommend them for paint protection film, tint and ceramic coating. They even went…read moreabove and beyond to get decals put on my vehicle.

CLEAR VIEW GLASS, they installed a damaged windshield and then stalled me off for 6 weeks to…read morereplace it. Saying it was a RARE WINDSHIELD. Every other glass shop in town said 4 to 5 days and not a problem, couldn't believe the bullshit story Murray Willis was telling ( RARE WINDSHIELD ) and niether could the other local glass shops. And we have been going there for years to support a local family business and even bought our honey there. Just ask around the local car clubs there have been lots of issues with Clear View Glass, never again.

We had our car broken into whilst staying the night in Kamloops on the long weekend…read more We needed to get the window sealed (it was a long drive from Vancouver and our 8 month year old son was travelling in the back). We called them up first thing on the Friday morning, drove straight to them and they taped up the window and cleared up the glass no problem. We didn't have time to order / get the pane installed but because it was a break in they didn't charge for their time / materials. Very kind of them and very much appreciated!!! If you live in Kamloops take your business to these guys! :)

I would 100% recommend Century Glass. Their quote came in much lower than competitors. They…read morereplaced our two windows quickly. All staff were very friendly and accommodating! Not one complaint!!

I've had occasion to "attempt" to use this company twice in the past year. The first was as an…read moreemployee of another local business who needed a door installed, which had been ordered and purchased from Century Glass weeks earlier. I called century glass about 3 times in the course of a week to find out about the door, whether it had arrived (which it reportedly had), and to get it installed. I was told 3 times that so-and-so would call me back as the person I was talking to didn't know anything about it. I never even got a call back. The second time was just today. The door to my residence was kicked in and destroyed by some drunk jacka**es. I asked a friend of mine who does residential develop,ments. He recommended century glass, said to drop his name and I'd get a bit of a deal. I had my doubts but because this friend recommended I thought I'd try again. So called, explained my situation on voice mail. Left two numbers they could call back to. I called again and was told so-and-so has that order, he's in at 9:00AM today. He'll call you back. OK. No call back. I don't care so much if they're so backed up they can't install the door for a while. But a 1 minute phone call back is the least to expect. So I just called them back, let them know the situation and that I was getting someone else for the door. Won't use these guys agains and would never recommend them. This is the first review I've written on any site for any business. Their service (lack thereof, really) has pi$$ed me off enough to do it.

Barry is great to deal with. I had lots of trouble with my tires tire pressure sensors. They…read morefigured it out and gave me a great deal on a replacement which was half the cost from Tesla. Always punctual with tire rotations and repairs. I would recommend this shop as reliable and understanding.

I asked for an oil change and a wheel alignment. I got a call saying they could not do the weel…read morealignment as my ball joints had too much play in them. I told them to just do the oil change whi h was pricey to say the least. I took my truck to a mechanic that ive known since high school who said "There is no play in your ball joints man...wth?"

Excellent service from Greg and team. My vehicle was repaired in a few days and even washed which…read morewas a big surprise. Thank you

HORRIBLE! The work is sub par. The paint is absolute crap!! I have not been able to wash my car…read morewithout several different areas peeling from the spray at the car wash!! (Not acceptable work!). They don't feel it is due to their shotty work, however, I know otherwise, as it has never happened before on any other vehicle I have had painted after repair. They also DAMAGED my vehicle working on it. It was MONTHS ago and I still have not had the tail light they broke repaired and they don't want to do anything about their crap work. There are lots of GREAT shops in Kamloops. Do the fool enough to go here like I did. You will regret it! I would have given ZERO stars had it been an option!!!

Very honest no pressure. The new Jetta is amazing! Will look forward to doing business in the…read morefuture.

super great service! very honest business. I thought I was going to pay the original estimate of…read moreover 2000 but they reduced the price to 1400 in the end. they gave me shuttle services that day while I waited to get my car back, and every one I dealt with was very friendly helpful and professional. I'll definitely come back to them!!! if I could give more than 5 stars I would! Kate

we pulled in after a sudden problem w the transmission during a roadtrip, total last ditch effort…read moreto get back on the road. they were honest and upfront and we honestly expected to be a little swindled because of our urgency and desperation, we had no such problem. nothing but positive things to say about them.