Dr Lerner is a sweetheart! Kind, compassionate, sincere, thorough and genuine! Love him. He has…read morebeen my doctor for over 20 years!!! Always calls me back and the staff is awesome!!!! You

Dr. Michael Lerner is retired, but is a top notch Dr. who truly cared about his patients. I went to…read morehim for many years. The practice has gone waaay downhill since he left. They fail to realize that the patients are the customers who pay their salary. No compassion. Very frustrating!

Reception, Check-in & Check-out were exceptional. The physician, Shannon Dummer was unable to meet…read moreto go at a pace that I was comfortable with. This experience left me feeling rushed, uncomfortable and un-heard.

I used this Drs office for the majority of my time in Hagerstown. And I can honestly say I was…read moreimpressed with their care, their timeliness and willing to work with you. They gave emergency appointments late in the day, granted you may not see the doctor you normally see. But you'll get seen the same day, without the extra expense and stress of going to an urgent care center. I used Doctor Budi who was an excellent doctor to work with. She was kind and courteous whilst showing genuine concern for my health. She did always have cold hands, but with cold hands comes a warm heart. I may have been one of her few male patients, for I hear that she mostly works with children. I'm a child at heart so I was happy.

This is the group you want to be with. The people leaving negative reviews about this practice…read moreclearly haven't experienced the kind of care you receive at a larger, impersonal office. Our children have been patients at two of the "top-rated" pediatricians as we've moved over the years--and this is the only practice where you're truly treated as a person, not just a number. If you're looking for speed and convenience, you can always go to an assembly-line pediatrician. But if you want a true care team--literally two doctors who will know your children by name, provide thoughtful and individualized treatment, and actually keep you informed--this is the place for you. When I first called, Anastasia let me know they're a smaller practice. So yes, I may wait on hold for a couple minutes while they're helping another patient--but I'll take that any day over the rushed, impersonal care we've experienced elsewhere. At the other offices, they'd order multiple bacterial infection tests based only on symptoms I described over the phone--without even seeing my children. That's not care--that's just billing insurance as quickly as possible. Sky Valley is the complete opposite. Here, they take the time to listen, assess thoughtfully, and treat your family like their own.

Best family practice I have been too. My whole family sees Dr Bruce. She takes her time and makes…read moreyou feel at ease. The front desk staff Lauren is pleasant and always so helpful. Thank you.

I'm extremely disappointed with my experience at this medical practice. I scheduled an appointment…read morefor a physical and re-establishment of care. During that visit, they went through what I understood to be a routine physical exam. At the end, I was told I needed to come back for the physical, and that what they had just done only counted as a re-establishment of care. I returned for the second visit, expecting something different. Instead, they repeated the exact same steps. Nothing changed. Then, I was billed for both visits separately--one as a re-establishment of care, and one as a physical. In reality, it felt like the same appointment split in two for billing purposes. This practice appears to be more focused on maximizing insurance billing than providing transparent, patient-centered care. I asked for an explanation but received no clear justification, just vague responses. This experience felt deceptive and unfair. I will not be returning, and I recommend others ask very specific questions about how their appointments will be categorized and billed to avoid being taken advantage of.

Very good doctor's office, and I generally detest them. Highly recommend MD Kevin Olson -- best…read moredoctor I've yet met. Easy drive off Route 66. Plenty of office staff, very friendly. This is worth the drive, if you are wondering. Stop for a local meal ...

Quality of care was excellent! Very thorough, professional, and took time to explain everything to…read moreme. I respect and love the service I received. I was looking for a new primary care and found my doctor for life! I was also able to get lab work done without pain or bruising and mental health therapy at the same location! Thank you!

From the owner: Nik Ooi is a board certified Adult-Gerontology Nurse Practitioner and board certified Psychiatric…read moreMental Health Practitioner, and has been in practice since 2019. He received his nurse practitioner degree from The Catholic University of America (Washington, DC) and Wilkes University (Pennsylvania). Nik is originally from Malaysia, spent 10 years in Vancouver, Canada, prior to moving to Virginia in 2003. Nik has worked as an ICU, Emergency Department, and Cardiac Unit registered nurse at Martha J

Dr. Sivieri is one of the best natural doctors out there - extraordinarily smart, competent,…read moreknowledgeable, kind, compassionate, etc.! We are extremely grateful! Absolutely highly recommend!

Nice guy but didn't help me at all. Kept asking me what I wanted to do for treatment. I left his…read morepractice still not really knowing what is wrong with me.