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    Family Pet Hospital

    2.4 (168 reviews)
    Closed 8:30 am - 3:30 pm

    Services - Family Pet Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Family Pet Hospital Photos

    Recommended Reviews - Family Pet Hospital

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    Reviews With Photos

    Memorial
    Cindy W.

    Update: As you can see, the business replied asking ME to contact THEM regarding my horrible experience. During this whole thing I did request to be contacted but was not. Now they want me to call them? If they were as upset as they said in their response, they should be calling ME! Not the other way around. I have been bringing my two dogs here for about 4 years with no real issue. Unfortunately, we had to make the difficult decision to cross over one of our 11 year old furbabies on the 15th of December. Here's where everything went bad. We were put in a room and then forgotten about for over 20 minutes. The tech came in and said the girls didn't tell her she had a room. Then the vet came in, we never saw him before, and he just kept mumbling. We had to ask him to repeat himself. After examining our dog, who has suffered seizures for over a year, he stated he felt a mass in her tummy. She had other symptoms as well which brought us in-in the first place. He then proceeded to give us our options all the while with his hand on the door knob like he couldn't wait to be done with us. Once we made the most difficult decision of my life, they took our baby out of the room to put a catheter in. After 10 minutes I could her a bunch of talking and laughing going on in the front so I opened the door to make sure the candle was lit (they light it when a pet is being put down for people to be quiet during this time) and it was but the girls out front were giggling and laughing until they saw me. This was inappropriate and unprofessional. I went back in the room and we waited another 30 agonizing minutes until my husband finally asked what was going on. We were finally told they were having an issue putting in the catheter. The rest went as expected. Fast forward to 12/24 when they told me her ashes would be returned, I called 3 times that morning to make sure. They assured me. They were closing early, which I understand being christmas eve but told me the delivery would for sure be there before 2pm. I went in just before they were closing because I hadn't heard anything and they told me I wasn't getting her ashes back that day. Obviously I was upset after waiting all day and one of the girls got defensive and said they cant control when the delivery comes very rudely. I said no, but you could have at least made a phone call to the crematorium especially after I called 3 times earlier before telling me she was going to come. As I was driving home, they called and said because I ordered a pendant with her ashes in it-it could take another couple of weeks. I told them they should have told me this and I would have cancelled the pendant but they said they weren't made aware of it until they ordered it. I said they still should have called me and also this could not have been the first time someone ordered something extra for them to not know about the delay. I was then told they would contact the crematorium on the 26th when they return first thing in the morning. I sent an email asking to speak with a manager about our experience. Fast forward to the 26th, I called about 10:15 am and the same girl told me she was busy and basically will get to it when she gets to it. I said they act like they dont care and to let me know what crematorium they use. I called the crematorium, which for some reason is over two hours away. They told me they never heard from my vets office. Not once. I made arrangements to drive there to pick my dogs remains up. While there, they told me that ordering the pendant doesn't hold up getting remains back. They also said they still hadn't heard from my vets office. As I was driving home, over two hours, the vets office called and said they called the crematorium and were trying to get my dogs remains delivered. I told them that I just picked them up an hour earlier. Finally, I heard enough. I then asked that they have both my dogs records printed for me to pick up. Fast forward to today. I get a text that the records are ready. I go to pick them up and the manager of this office was on phone, saw me and just handed the records to me over her computer without even acknowledging me. This was the most difficult thing I ever had to go through and the unprofessional way it was handled was horrific. The manager or owner never reached out to me.

    My kitties
    Morgan F.

    Great service. Very accommodating, i had a lovely visit to get my 3 cats their vaccines. Price was as expected and not inflated whatsoever and they were very open about price. They scheduled me easily and took all 3 at once it made it so much easier for me! I dont understand any of the bad reviews on here. You can tell these workers really love animals! They were baby talking my kitties the whole time and treated them sweetly, despite my kitties definitely not returning the favor! I have already scheduled a re-visit for their booster shots and if i wasnt moving i would come here always for my fur babies.

    IV left in Lunas arm.

    Brought my dog Luna in for teeth cleaning. We didn't receive pre-op or post op instructions. I was a little bothered by that. Any how, morning of treatment, when I arrived most of the staff looked over-worked, hungover or not mentally there...wasn't quite sure which. Staff member took my dog back for treatment. After treatment I went back to "family" pet hospital, Clovis. I received an invoice with another surprise charge, what else is new! I took my Luna home. A couple of hours later she was whining and licking her arm. I checked her arm and found that "family" pet hospital of Clovis, had left IV port in her arm!! Yes you read that right. Staff or Dr left IV port in her arm! After a conversation with them on the phone to describe this substandard, unprofessional treatment, I was hung up on. Looks like No Accountability from "family" pet hospital in Clovis! Most of the Staff sucks at their job! Would never recommend them. Substandard care, zero accountability and personalities to steer clear of!

    My baby girl was very happy too !!

    I took my baby in for dental check up. I met with Naomi and she was very nice and very easy to talk to about my Girls dental needs and extractions, Naomi was very clear on what could happen and what to expect. Naomi got me in quickly within 24 hrs. and went over everything that she did after the procedure with me as well. I would recommend Naomi as a dentist for your pet/baby. I read the reviews and fill sometimes people are quick to judge based on feelings not facts. I'm not just saying this Because Naomi is a very Beautiful, rather because her interaction with me was very professional and courteous. Did I say Naomi was also very beautiful !! Lol well she very much is.. Thank you Naomi and the rest of the crew that assisted caring for my Cassie.

    One of our Golden Retrievers that Family Pet has treated with love.

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    4 months ago

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    1 year ago

    Kind staff, my cat was extremely unhappy, but they were able to help him. The staff is very understanding!

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    11 months ago

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    3 years ago

    Try to use fear tactics and manipulate you into getting things you don't need. Also, one of the doctors is very rude. I won't be returning.

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    Page 1 of 5

    Ask the Community - Family Pet Hospital

    Review Highlights - Family Pet Hospital

    What really cinched it for me, and why I will always patronize this veterinary office, is that when the founder of our rescue's house recently burned down, the Dr.

    Mentioned in 2 reviews

    Read more highlights

    Riverpark Pet Hospital - Fresno - Dr. Nayyar with Gordy and Gigi

    Riverpark Pet Hospital - Fresno

    (82 reviews)

    I cannot say enough good things about Riverpark Pet Hospital. They have been incredibly kind,…read morecompassionate, and supportive while helping us care for our senior cat, Poopoo, through some very difficult health issues. What I appreciate most is that I have always felt like they genuinely care about her quality of life and about us as her family. They have taken the time to answer my many questions, explain what is happening, discuss realistic options, and help us figure out how to care for her at home. I have never felt rushed, dismissed, or judged for asking questions or wanting to understand every option available to us. During a stressful and emotional time, their team has helped make things feel much more manageable. I especially appreciate the honesty and compassion they have shown when discussing her condition. They have celebrated the good signs with us while still being realistic about her health, which means more than they probably realize. Poopoo is incredibly important to our family, and knowing that she is being cared for by people who treat her with kindness and dignity gives us so much peace of mind. Thank you to everyone at Riverpark Pet Hospital for taking such wonderful care of our girl and for being so patient with her very worried humans. I would absolutely recommend them to anyone looking for a veterinary team that truly cares about their patients.

    The doctors are always kind and the same goes for the front desk staff. The rooms are clean and…read morethey don't pressure you into spending a ton of money on diagnostic testing or medications.

    Valley Animal Center

    Valley Animal Center

    (118 reviews)

    This review is for the walk-in clinic. I just left there with my three cats and my three small…read morechildren looking to get a simple dewormer. I was told that they had to have RABIES VACCINE PROOF. THIS WAS NEVER STATED ON THE WEBSITE. This was a huge waste of my time as I drove from afar with three small children and three cats in carriers. I have recently fostered and adopted from here two months ago. The clinic needs to do better. IF PROOF OF RABIES VACCINE WAS REQUIRED, THIS SHOULD'VE BEEN POSTED ON WALK-IN CLINIC INFORMATION PAGE OR ANYWHERE. Also, I was told that I might not get seen because 10 puppies were just brought in. It's like they were looking for an excuse to turn me away. There's a walk-in clinic right up the street. I'll be taking my services there from here on out. Lastly, this is no way to treat your fosters and adopters let alone anyone!

    We took are small dog because she was having trouble peeing. We paid for an ultrasound and urine…read moretest and the determined she has a UTI and prescribed antibiotics and sent us in our merry way. Fast forward a week and she's crying and struggling to go to the bathroom. We thought constipation. After a whole night of pain we called VAC and they said they had no appointments for follow up, it wasn't the antibiotics and to go to urgent care. We ended up at a different vet who first thing palpated her bladder and felt a mass. Then took a simple xray which showed 3 large bladder stones, one of which was blocking her from going pee. I'm no Dr, but wouldn't the original ultrasound from VAC show this? Wasn't that the point of the ultrasound? Even the 2nd vet was baffled that they didn't detect 3 cheese ball sized bladder stones via ultrasound, which I hear provides more detailed information than an X-ray. Anyway, I find that surprisingly incompetent. And even if they couldn't provide the necessary treatment (surgery), I would assume they would have spotted something so obvious and offered a treatment plan. Maybe they didn't even do the ultrasound? But they certainly billed for it. Anyway, boo on you VAC. Don't go here, they messed up big time.

    Alta Animal Hospital

    Alta Animal Hospital

    (75 reviews)

    Took my dog here for an ear infection. Called in and she said she could set us up an appointment in…read more15 minutes, got over there and we filled out papers. Everything went smoothly with check in with a nice waiting room. She then took us to the back and weighed her. She was very sweet to make sure my dog is comfortable throughout the whole visit. Found out it was an ear infection. Gave us her medicine and a shot of cortisone at a reasonable price I was originally expecting to pay! She does seem to be shaking her head but not as bad or often as before. I do believe tomorrow she will be back to her playful self tomorrow since she wanted to play right when we got home .She is able to sleep more comfortably tonight and I will too thanks to this hospital. Quick and simple. Found a vet for my furry family.

    Our German Shepherd developed a really bad case of fleas, and because of the chewing he had…read moredeveloped some skin issues. We went to Alta Animal Hospital because they could fit us in on the day we called. We ended up waiting for over an hour and a half past our "appointment" in their cramped waiting area before they even called on us, then there was a lot of waiting in the exam room. When the doctor finally came in, he was pleasant. Then he said someone would be in to "present" the treatment plan and bill. Then the tech comes back in after a while and looks at me and my wife and says, "ok, who will I be *presenting* the bill to?" You would be absolutely correct if by now you are assuming they were fully intending to rip us off. For 6mo of flea medication (Simparica Trio), they charged $300. (Later on, I researched online and it should've probably been $200-$225). They also had several other medications for which they no doubt also completely overcharged us. Total bill was $1200 (!!). Front desk staff (seemed like doctor's wife or family member) was very curt in taking our payment as we left. Now, the Simparica Trio did take care of his fleas, and pretty quickly. However, they wanted us to come back for a follow-up appointment. When we arrived for that they charged us *another exam fee* and wanted us to pay another $500 for additional medications to continue to treat his skin conditions. We paid the exam fee and left. Today we took the dog to another vet for his worsening skin issues. This vet has a much bigger and nicer waiting room, did not make us wait an inordinate amount of time, had a friendlier staff, and was overall a much better experience. For medications (that I think will work this time!) and the entire visit, the bill was $365. Including a no-cost followup visit in a few weeks. It made me think back to the experience with Alta, and realize what an incredible ripoff it was all the way around.

    Family Pet Hospital - vet - Updated September 2026

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