Called them Sunday morning and dispatch answered and said someone would call me back. Shortly after…read moreI received a call and had someone scheduled to come fix my leak. I was first in line for the day. Then the guy called a little while later and told me he would be over in about 20 minutes. About 65 minutes later (45 minutes past original 20) I received a call from the first person again. Apparently he called me by accident but I mentioned how the guy was 45 minutes late and I was told that something about them 'young kids' or something but that the guy was good. About 15 minutes after that (hour after original eta) the plumber arrived. The plumber fixed the leak timely and quickly. I then had him fix one of my toilets. He brought in a new braided steel toilet supply line and said that they recommended everyone switch because this one had a metal end versus plastic that may crack. (I asked if that plastic can crack, what about the plastic on the toilet itself?) The plumber fixed the toilet quickly. He then spent ten minutes writing up my bill and then left after I paid. He was there almost exactly, but not over, two hours. Bill total was $334. $45 was materials, with the toilet supply line being $16.95. Labor was $285.00 1. Being late was OK, would have just preferred to be kept in the loop and informed. 2. I don't know where they buy their toilet supply lines from but neither Home Depot or Lowes have a supply line that costs anywhere near that amount. 3. $140 an hour seems high but maybe it is not. You can be the judge of that. It was a Sunday. Overall I think they did a great job. Even with them being an hour later they still responded promptly and took care of the issue with minimal collateral damage.

Farwell is great! They've helped twice recently on short notice when I really needed it - leak!…read more Jerod (Jay) Dooley was very helpful, honest about me possibly doing some of the repair myself, and just great overall. Integrity is indeed really important with a plumber, and I know Farwell and Jay have it! Thanks.

This plumbler is dishonest and incompetent. The quote he gave it at the first was not honored and…read morehe changed at the later stage. Not recommended at all.

Chip was very prompt. From first contact to new water heater was less than 24hr. Work…read moreprofessionally completed. All questions answered. Recommended.

Todd came out to replace our toilet. He was efficient and courteous. The price was acceptable to…read moreus. He even took away the old toilet. Thanks Todd for a job well done!

I called to have an estimate done on the master bath shower and laundry room. Refused and stated…read morewe should get someone else.

The "gentleman" who says he owns this business has yelled at me several times for his parts failing…read morein less than 2 months of service. He also let me know that he recorded me the entire time he was in my home when I called him to tell him his parts failed. I was home alone, which makes this all the more scary. When I asked why in the world he thinks that is okay, especially since he didn't say he was recording me, was because "I could have had heroin on my kitchen table". WTF??? He told me I couldn't "crap in my own hand" and then expect something different - this was after I asked for my money back instead of inviting this crazy person back to my home. At the first visit when he was to service my unit he went off about capitalism and got REAL red to the point that I was uncomfortable with his nasty political rhetoric and vitriol. He does not listen when a client speaks. He cuts you off or will loudly, to the point of yelling, talk over you. I'm sure he doesn't treat men the same, he's a real toxic person. He let me know that I have no legal rights. This definitely tells you he knows he is wrong when within minutes of questing his decision making, he goes to lawyers. Do yourself a favor - especially if you are a female or a man whos wife would be home alone at the time of service, like me - and never use Pettry for any service. This man is scary. I'm posting this everywhere I can.

This company is straight out lying about there comment Our unit had always ran perfect until I…read morewas weeding around unit and cut a wire , I even told the repair guy what I did so he would know the problem . He added all this other crap on a perfectly good unit that had been serviced every year for preventive maintenance. This guy is a crook and took advantage of us as customers . Another lie . It wasn't a weed waker , I was pulling out grass by hand and pulled a wire out of unit buried in grass . I wasn't sure where wire went to and did not want to damage unit . I'm sorry I ever got involved with your shady business practices . You should go into politics

We had to have septic tank a couple years ago. They were prompt and did a great job. I call them on…read morea Saturday night recently for a plumbing issue, and they said they could come out and fix it, but also advised me on what they believed the cause was and how to fix it. They were right, and I was able to fix it in just a few minutes. Great company to work with. I will call them anytime I need a plumber.

We have called on Mark Hodel for YEARS with all of our plumbing needs - He is knowledgeable,…read moreprofessional, helpful & prompt with our repair needs. He has repaired &/or replaced toilets (as needed), helped get our gas fireplace "ignited" again, and helped with shower repairs. We would definitely recommend him for plumbing needs & repairs.

Mark was amazing. Super knowledgeable, friendly, and professional. He was also sweet to my dogs!read more

Had them fix a tree route in a sewer line. They came out to the house, they fixed it and cannot…read moreeven tell they were in the yard! It is fixed and clean! Was given an awesome discount and they were respectful and hard working!

Q: My dishwasher does not drain completely. What's the problem?…read more A: Dishwashers are designed to leave some water in the bottom of the unit at the end of each cycle. This is to keep the heating element from burning up. However, if the dishwasher does not empty at all, you've got a problem. One of Farwell Plumbing's technicians can determine whether the problem is caused by a clogged drain line, a faulty motor or an electronic issue. Dishwashers are fickle machines and can be very hard to work on. We can help you determine the best remedy. If you need a new unit installed, we can do that too!

Yes, highly reputable and recommended. Been using him for years for annual servicing and other…read moreplumbing problems! This company(Man) has many talents and resources! Always reliable without question! Mike Clark Bentonville, Arkansas

I would like to thank Chris for helping me out the other day. He is some one I would recommend to…read moreanyone with a plumbing problem.