Requested a quote to do a garbage disposal install. William came out and said it is entirely…read morepossible to do it, a sink, and cut out the counter and cabinet, but he has to get with his master plumber to finish a quote. Then ghosts me for 4 months.

After our house was heavily damaged by the Memorial weekend tornado in 2024, Bear responded…read moreimmediately to our phone call. They have provided assistance and guidance every step of the way in our rebuild and insurance coordination. Both Bear and their subcontractors have been great to work with. We will never use anyone else and highly recommend them.

I cannot say enough great things about Rocky! I called & he was able to come to our house within an…read morehour because he happened to be nearby & wanted to assess the problem with our clogged sink. He immediately got to work & also fixed 2 toilets that were not fixed adequately before we purchased the house. He is trustworthy & charges you an honest, fair price. I used to be the Yelp Community Ambassador for NWA & haven't written a review since resigning but I felt this was due. Thank you so much! -Jackie & Fred

My water heater sprung a leak , I called around and on a Sunday reached Rocky the plumber. He…read morecame out Monday morning and replaced my water heater , and fixed my issues that caused it to go out prematurely. Very professional, and very thorough. He replaced all pieces and did not reuse any of the old parts. What he quoted me was what I paid. You get what you pay for, if you want a plumber that's honest and dependable with good work ethics call ROCKY, if you're ok with a mediocre job look elsewhere. I recommend this plumber to anyone needing work done. Thanks, Nick Curry

We needed a purification system installed in our house. I called Zack and he came out within an…read morehour. We were so impressed with his ability to plumb the new unit. He was fast and extremely reasonably priced. He immediately gave us an estimate when I called. I will use Family Plumbing Services anytime I need a plumber. Zack is friendly, competent and a pleasure to have working in our home. I will recommend him to all our friends and family.

DO NOT USE THIS GUY!!!…read more First off, Zack Long (the owner and I believe sole employee of the company) just moved here from Colorado, and told me more than once that he didn't know what the codes were here (of course, he didn't bother telling me that before installing my water heater). When he installed my new water heater in February (at a premium price), he apparently did it against code. The new water heater kept failing (I mean, no hot water - It wouldn't stay lit long enough to even get it hot), he tried a couple things, such as punching a hole in my wall (which was still against code) and replacing some parts. But instead of standing behind his product and work, he blew me off and blocked me when I inquired again. As this was for an Airbnb, I haven't been able to rent it, and it has cost me at least $25k in income. I am actually having to speak to my lawyer on Friday to file a lawsuit against him since he is refusing to stand behind his work. Also, side note - he also installed an outdoor water, spigot, which broke the third time I used it, either from janky parts or faulty installation, I'm not sure which. I also just noticed that he is now moving his business to Southern Missouri, after having just moved it to Northwest Arkansas from Colorado. It not only raises a red flag when a business has to keep relocating in such a short amount of time, but it also makes it impossible for him to keep up and be knowledgeable on the codes he is supposed to follow, etc., which was made very apparent during his work with me. Moral of the story- DO NOT USE ZACK LONG OR HIS COMPANY UNLESS YOU ARE PREPARED TO HAVE TO GO TO COURT!!!

Rusted out pool pipe needed replacing. Jerry showed up on time the same day and disconnected…read morepiping. He recommended piping be put underground, being late in the day he showed up the next morning to assess the situation and accused the builder of a 6 year old house that the gas line was 'not up to code'. I contacted the builder concerned who reassured me it was with photos and a video. He then reassessed the situation and determined it was ok then said he would be "right back". He never returned that day. It being day 2 with gas for hot water, i contacted another plumber. I texted him and figured he didn't want the work. He called back and said he still wanted to complete the work, but said he had 'emegencies' that day and forgot to contact me. I said that's fine but i need a fixed bid. He said he could provide an estimate but "didn't know what he was going to find" in the ground. Which is not a "fixed" bid. The new plumber showed up the next assessed the situation and determined that digging was not required and gave me a firm cost. They had my gas back on by the afternoon. Meanwhile, I told Jerry i would pay for the work completed as I felt bad. He showed up to my house without notice and demanded payment then as 'he had to be somewhere'. As I was out i told him i could leave him a check when i got back but couldn't magically appear at that moment. I ended paying Jerry for the 'work' he completed. A nice fellow, but not very focused on the customer's situation. He recommended unnecessary work ( a bunch of needless trenching) and needless anxiety (by suggesting my gas line was not up to code and the house may 'blow up'). And i spent $460 on nothing but grief and a 2 day delay. Wouldn't recommend. Find someone else.

Jerry with J&J Plumbing was on time and fixed an unusual plumbing problem. He stayed with it…read moreuntilt he problem was solved. I highly recommend his services. His name is in my call file when we have a plumbing problem.

I've used C&S NWA Plumbing for service work, new construction and septic system installation and…read morehave never been disappointed. They're professional, friendly and prices are fair. Highly recommended!

UPDATE: I called them back after discovering my faucet was completely inoperable and they sent a…read moretechnician out the next day and he fixed it. They did not charge me for the call back. The plumber came in looked at the faucet and shower head to replace and said "I don't have the right tools" then left to get them. Came back 40 minutes later and said the parts we had would not fit, left again to go to Lowes, came back and had a part to put the old faucet back on. Charged us for 3 hours when he was only here for maybe 50 minutes. Then to top it off, the faucet is so TIGHT, I would need a pair of pliers to turn it. My husband finally tried turning it on and NO Water comes out. It is broken. This is ridiculous. DO NOT RECOMMEND

Steve's responded quickly to our initial call. Evaluation revealed leaking underground pipe…read more Location of leak was performed by a specialist. Then, Steve's was called, informed of the specialist's marking of the location, and scheduled to return between 0900-1200 their next day for this repair. They arrived after 3 PM, Friday. They were not prepared; did not have the equipment or supplies or enough time to perform the scheduled repair. Needless to say, we did not schedule further work with Steve's.

I am VERY disappointed with their service. My home warranty service sent my work order to them…read moreafter the big freeze we had in February. The when I heard back from them, the best they could do is schedule an appointment a week out. When our appointment date came we waited all morning for them to arrive and got a call that they "were a technician short today and help wouldn't be available until the afternoon." I received a call a about 4:00pm saying that they were busy and needed to reschedule another week and a half out! I ask what was wrong with tomorrow and was told they were "busy." I asked them to reschedule someone else out as our new floors were buckling and delays would only cause further damage. They refused to help.., in fact, the lady I was speaking with hung up on me. I called back and a different lady answered and I told her that that the lady I was speaking with prior to her had hung up on me. She suggested that maybe I had been "a little short with her" to which I explained I was only trying to describe the severity of my problem. This company, from my personal experience, is sadly a total joke and very unprofessional. Thousands of dollars of new flooring going down the drain because they can't schedule their work properly. They were not helpful at all and VERY RUDE! I'm filing a complaint against them with my home warranty company. Mike Elam

Good communicator, fast, knowledge and cared about the quality of his work…read more Wanted a simple faucet install, but the unit I wanted to install had a minor issue. Clint found a good workaround with his experience.

Clint responded to requests promptly and arrived on time. He obviously has a great deal of…read moreexperience and is very knowledgeable. He discovered a leak in our plumbing not related to our project! He works clean and efficiently and very pleased with the result

We had to have septic tank a couple years ago. They were prompt and did a great job. I call them on…read morea Saturday night recently for a plumbing issue, and they said they could come out and fix it, but also advised me on what they believed the cause was and how to fix it. They were right, and I was able to fix it in just a few minutes. Great company to work with. I will call them anytime I need a plumber.

From the owner: With over 20 combined years of experience, Fayetteville Plumbing Services provides you with the…read moremost reliable plumber in Fayetteville, Arkansas. Whether you need emergency services or a routine maintenance checkup, we are committed to providing you with Northwest Arkansas's finest residential or commercial plumbing service experience!