I am from out of town and had an amazing experience coming here. When I walked in I was immediately…read morewelcomed by Jim who helped explain with his expertise the different guitars and their differences. He was super fun to talk to and the overall atmosphere was welcoming and authentic. The guitars were very fairly priced. With Jim's help I was able to pick out a couple of guitars that worked for me, and it really made my day.

Super helpful,friendly and knowledgeable staff. They'll answer any questions you have about your…read moreinstrument and never felt rushed, I'll always choose this store over the others in the area.

Came in to get some help for the fret buzz on my new beginner bass from amazon. Help was offered as…read moresoon as I walked in the door and the employee immediately got to work after quickly diagnosing the issue. He told me it wouldn't be perfect since it is a very affordable bass and that I could purchase a full set up, but that it'd probably be a better investment to put that cost toward an instrument upgrade down the line instead. After a few minutes of adjustments, I was offered a cable to hook up to one of the in store amps to try it out. SO much of an improvement! I wasn't even charged for the service. I wanted to look at gig bags afterward but noticed they seemed to all be in an employee only area. A staff member almost immediately noticed me and showed me their options. When I said I'd do some more shopping around and would keep theirs in mind, there was absolutely 0 pressure to try to make a sale. The customer service was fantastic and felt very genuine--no pushing to make a sale or upsell something I didn't really need. Especially as a beginner who wouldn't necessarily know better, it's so valuable to feel like the person helping you actually cares about your best interest as opposed to just making a sale. Super happy with my experience and I'll definitely be back in the future for any of my musical needs!

This place is great! They have a huge selection of different types of musical instruments. They…read morealso have a diverse range of priced instruments, it's not just the really expensive ones. They also do music lessons. I have interacted with three different teachers and all have been fantastic. The service is top notch and they also have a little café in the middle to get coffee. Highly recommended if you are in the market for an instrument, lessons or just want to go and look.

All 4 kids attend now! They have been going for years! Very skilled teachers and kind staff…read moreoverall. Love that they have the opportunity to do recitals.

We have been so blessed to have found Vancouver Music Academy! They offer lessons at all skill…read morelevels and ages. We have been especially impressed with Nate who teaches my daughters piano and Ashley who teaches violin. The time, patience and fun they put into their lessons helps support their love for music. Thank you VMA for your incredible program!

I had a really great and professional experience Advanced Guitar repair…read more Rick knowledgeably walked me through my issues, the options to repair and improve, and the costs associated with it. The end product was amazing with craftsmanship that is increasingly rare to find.

Just got my vintage lap-style acoustic guitar back from Advanced Guitar Repair…read more My guitar sounds great and functions properly. Up graded tuners, intonated the guitar. (this guitar was previously really bad) It was even polished and looked new! Extremely attentive to detail. Rick listens and is respectful of your needs. Enjoyable to work with, clearly explained the issues and then solutions to repair your instrument correctly. Highly recommended. Dennis

I worked with Isaac and Aaron to get an all-tube 5150 half stack ordered. Both were courteous and…read moreprofessional. They went out of their way to get me a special promotional deal and were flexible on negotiating shipping costs down as well. Grateful and excited for when the gear arrives for pickup.

Father's Day 2025, online with Musiciansfriend my lady ordered a NEW Earth Quaker devices pedal…read more The pedal is $299.00 new V-3 Sunn O Lifer pedal. I received mine and it was not NEW! They sent me a used one and tried to pass it off as new. I called MF and they said they were sorry, they gifted me $50 coupon, they also said were all out of new pedals and would send a new one when the new batch cam in. I said ok, got my return slip and sent it back to MF. A day or 2 later and what comes in the mail? A box from musiciansfriend, I open it, I am excited,but that is short lived. Somebody from MF didn't know about the phone call a couple days earlier when they told me they were out. This pedal that is suppose to be new is covered in dust all over. They tried again to sell me a used or dirty display pedal. So that's twice, 2 different $300 both EQD V-3 Sunn O Lifer pedal, pedals that were used. They were suppose to be clean, NEW, manual,sticker. It doesn't stop there. Then they say call when you order next and MF would make sure it's correct. So now this would be the 3rd try and I pick a used pedal this time. I look at all of them and I pick a nice clean used pedal, EQD V-2 Sunn O Lifer pedal. I get the 3rd pedal in the mail and they sent a used V2 excerpt it's the one that looked the worst in all there adds. The one that was the cheapest and I DID NOT order that. Sent it back. The lady from MF( I won't use her name) said they were so sorry that these things don't happen like this and that she was sorry. If I would just give them another chance and when I picked something to call her and she the MF lady said she would call and make sure my 4 th try would go good. So, this was suppose to be a Father's Day gift and it's months past now. I find a pedal again, Earthquaker Devices again. I looked at all of them. It was EQD V-1, Sunn O V-1. $400. I called the same lady at MF, she was super nice. She called the store while I waited on the other line on her call. She gets back on the phone and says" Terry, you will really like this pedal. She said they told her everything was there, patches,stickers,guitar pick all case candy, pedal is numbered and I still have the add picture that showed everything there including the special numbered pedal, it was special. And so I am super excited now! This is the 4 th time for a Father's Day gift and it's been way over that time. So I order it. I am way excited and what in the world happens when I get my pedal in the mail? The numbered pedal on there add with numbers clear and all it's stuff included and with this lady calling and the pedal is missing the rat sticker and the Sunn O patch?? It feels like they are just being mean to me, plain and simple. Makes no sense, I never did anything to anyone. The MF gave me $50 off. And I have never been happy about that at all. Still bought the pedal. But now, my lady stopped going there and go to Guitarcenter, new card and new order and again picked a used good pedal a lil more money but Excellent condition and get it yesterday with couple of dings and a scratch. That's cool but, why when I order something clean and they send not so good for the higher price. And my lady writes a email to Guitarcenter and who calls to help? The same girl from MF that never finished helping me at MF. Small world, and with the way the world is, why is she calling my phone? It feels like harassment, makes me want to stop playing guitar.....very uninspiring and I am a cancer survivor that loves Jesus and all the world peace be with you

I brought in a couple of guitars, one for a setup and pickup swap and one for a SS refret. Very…read morehappy with how both turned out! My 80's Charvel plays better than I could've hoped for. I can't recommend PFW enough, I definitely got my moneys worth

I've had a half dozen guitars rewired and set up by Sam and Roy at Portland Fret Works - Teles,…read more335s, Martins. I'll be bringing in a Taylor this week. There are no better guitar techs in Portland. I'll be a customer for life. - Mike Rodrigues, Portland

So excited that there is a little music lesson business in town!…read more Just signed up my son for guitar lessons. And they were so nice when I walked in, took care of me right then and there. The place is very small with several small rooms where various lessons are happening, drums, guitar, ukulele, and more. They have 7 week lesson spirits for the students. And the prices were actually very reasonable. I was worried at first.... Because this can get expensive. Dropping off my son for his lessons and the owner was there, super nice man, very welcoming. Meet the instructor, as well, very nice. My son loved the lesson. He is excited to go again. He got homework to practice. We have a musician in the family

Rob and staff are the best. From beginner to expert they have instructors for everyone. Rob's…read moreencouraging style instills a love of music that will last a lifetime.