The first couple sessions were amazing, however the counselor I was with was not helpful. When I…read moreexpressed the constant anxiety and panic attacks I was experiencing, I was told that everyone gets a bit of anxiety and that it isn't serious. Currently my main care doctor has prescribed me for medication for anxiety :/. However, the secretary was quite pleasant.

Went for depression and relationship problems. I received gentle support I made progress in my day…read moreto day life, look into my complicated mess and reclaimed my live. Sadly last year my insurance changed and they didn't support my new insurance. Now after a year and now having a better insurance company, I'm praying I can get back on track to where I left off.

I called and left a message regarding counseling. Their outgoing message indicated I would receive…read morea return phone call within 24 hours. I'm still waiting 2 weeks later. I won't hold my breath.

All I can say is ask them if they have ever been sued before and what the reason was. This place…read morewas terrible, borderline unethical the way I got treated as a patient and yes, I won my lawsuit. I would have left negative stars if it was an option, by the way. Perhaps they have re-staffed and become a better place that was more about helping people then taking them to the cleaners but I doubt it

I'll start back when I was a 12 year old and my mother took me here to be evaluated for depression…read moreor other possible problems due to my dad's alcoholism. I was a smart child, and I may or may not have had those problems, but I was able to easily manipulate the counselor into telling my mom that the reason for my bad moods was because she would not let me listen to the music I wanted to. She felt that it was too mature for me, but I wanted it anyway. I convinced the counselor that she was underestimating my maturity and they recommended for her to be more lax about her restrictions and convictions about my exposure to this music. Looking back 30 years, I can say that I did have problems, real ones, and I was able to manipulate this incompetent counselor. I am bipolar; if they had looked past my facade they may have caught that early and saved a lot of suffering for me. Now, I take my son there because our family divorced and I think he's having a hard time with it. He's smart too, but has a low self esteem and confidence. I also caught him looking at porn (he's 12) which alarms me. I've tried to instill better morals in him than that, because of what it can lead to. Whether or not you agree with these morals, I expect that when I take him there to be evaluated for these concerns that they should be professional and stick to the clinical facts. Instead, they were more concerned with telling him that he didn't do anything wrong, he shouldn't feel bad, etc. This is NOT their place. No matter what rule it is, if he deliberately disobeys a rule set by me or his mother, he should feel bad about it and he has done something wrong, even if these "professionals" don't agree with my rules. They then proceeded to tell me that there was no concern for his self esteem or confidence. But they don't know him like I do. They don't have the experience in the treatment of mental health like I have over the last 11 years. I daresay I know more than their counselors, and more than some of their doctors because of the various treatments and medications I've had to go through, not to mention all the books I've read, doctors I've talked to, and research I''ve done. So when I say there's something wrong with my son, that could keep him from living a full and productive life, I know what I'm talking about. They paid absolutely no attention to my concerns for his welfare and dismissed them with no valid reason nor explanation. My wife is being treated there. The first doctor she saw was the only one worth a damn, and she left the system because she also was tired of the incompetence of her co workers. She diagnosed my wife with one thing, started treatment and medication, and my wife started to improve. When the next doctor came, she ignored the previous history and notes and treatment changed the diagnosis and treatment to one she thought was more suitable. When my wife started to relapse and get worse than when she was before we ever went there, the doctor blamed my wife for not trying to understand the doctor's opinions. The doctor would hear nothing of the original diagnosis and treatment, dismissing the fact that it was helping. Since then, three doctors have came and left, along with some equally worthless counselors and each time, the diagnosis and treatment and meds have changed. None have helped my wife and some actually made her condition worse. My stepson went there to be evaluated for depression and learning disability. They wouldn't even comment on the disability, stating that was not their area, and that I needed to talk to his primary care doctor (who was the person that referred him to Riverwood in the first place). Of course, my stepson told them he was fine, and that's all the further they looked. So, in summary: they will try to parent your child, instilling morals that they deem fit to make the child feel better; they will change your diagnosis (they have a very high turnover with their staff) and treatment on the whim of every doctor that comes along; they will ignore any history of previous diagnosis and treatment-even if it was working; they will let you and your child self-diagnose and not look any deeper. I know a couple people who work on the administrative staff. They absolutely love their jobs, but even they don't seek treatment at their own place of employment, where they would get a good discount. They go elsewhere to doctors they have more faith in. Even they recommended me to go somewhere other than RiverwoodI They are like the McDonald's of mental health. You are a drive through customer, the product sucks, and you may or may not get what you asked for. In fact, most of their staff that I've met would serve people better by flipping burgers. Go there at your own risk, knowing that you've been told they won't help, and might actually make matters worse for you. You would be better off seeking counseling from the barkeep at Applebees.

They don't allow service dogs, they make their own laws, they have a big stupid sign posted in…read morewaiting room that says only ADA trained service dogs aloud, the ADA doesn't train service dogs so it makes it impossible for a man like me to get the service I need.

My son made an appointment, showed up on time. And nobody was there. They did not answer the phone,…read moreor respond to a text. He made a 2nd appointment, arrived on time today. And the same thing. And they had the gall to send him a bill for the first visit. I tried calling on his behalf, and their message box was full.

New, small, personal, comfortable and caring. These two rock! I've been to allot of therapists but…read morethis practice is by far the best. They cover pretty much cover all areas of mental health between the two of them. I feel truly blessed to have found them.

-incredibly compassionate and resourceful-high level of confidence with their care from every…read moreaspect ... and every staff member!

I see Dr Christensen and have for over ten years. Over the years I have waited over an hour to see…read morehim after my appointment time. I have even had my appointment canceled the hour before it was to take place. I have never been late once. Today I showed up 8 minutes late and was greeted by a rather rude statement that my appointment was at 3:20. She had no sympathy and showed no concern. I would think a front desk person at a psychiatric office would have a little better professionalism. Or at least some understanding for a patient she knows suffers from sever depression. Nope! None. If there was another option I pull not go back into this office!

I don't recommend this place. Twisted the words of my stepkids and belittled their father. Told us…read morewe missed 8 appointments when we didn't have that many scheduled! We rescheduled appointments. Told us we shouldn't be talking to the children about what's going on. I'm sorry if children come to us about what's they've seen when with their mother then I'm going to listen. This is the second time we've tried going here. And both times we were told we missed appointments.

I am a professional counselor and it is difficult to find people to trust when working with child…read morein foster care. Cindy worked with my two foster/adopted sons. She was so wonderful and helped us tremendously.

Stephanie is a highly skilled therapist with the experience, training, and education to support her…read morework and provides teletherapy to clients in both Michigan and Indiana. Stephanie has helped many individuals navigate alternative relationship structures, particularly ethical non-monogamy (ENM) and polyamory, in healthy, connected ways. She is also exceptional at supporting clients through anxiety, trauma, and attachment-related challenges, as well as aiding clients in navigating chronic illness and its impact on daily life. Stephanie integrates a strong understanding of attachment and trauma into her approach, often incorporating Internal Family Systems (IFS) and somatic practices. I have known Stephanie's work for over a decade and have seen her consistently take clients' goals and needs seriously and provide high-quality, attentive care at all times. I would highly recommend her to anyone seeking a compassionate and knowledgeable therapist!

I met with Stephanie for business coaching, and she was a great resource! She posed thoughtful…read morequestions and gave helpful feedback developed over her time launching and now running her private practice. Stephanie was encouraging, willing to share helpful resources. The conversation allowed me to feel heard while building confidence to take steps towards my career goals.