Really great shoe store! They had a way bigger variety than I expected, lots of name brands and a…read morebunch of cute off brand silhouettes. They were having a huge sale when we arrived, and I ended up leaving with 3 pairs of Nikes for under $200 which was quite the deal. Def check it out!

The night works need to greet people when they come in the store and have a better attitude and not…read moreignore customers when they are talking to them

I was really in a pinch after tearing a hole in the only pair of shoes I brought with me on travel…read moreto Albuquerque this week. It was 7:30 PM the night before my 8 AM business pitch, and I was frantically calling around any shoe store in the city I could find that was still open, trying to speak with someone. With 30 minutes to close, 3 of the 6 stores I called did not answer the phone, and 2 turned away my business. I am so grateful for Wyatt and Brandon at Shoe Palace T-012 because they literally did everything in their power to make sure I was able to get a replacement pair of shoes before the mall locked its doors. Not only did they answer my call at 7:41 PM, but they stayed on the phone with me until 7:56 PM (4 minutes left to closing), patiently listening to my situation, accommodating my requests, and helping me match a shoe they had in stock with my size and preference. At 8:13 PM, I was walking out of the mall with a new pair of Nikes. I couldn't have asked for a more reliable customer service team to help me with a last-minute transaction when I needed it most. Thank you Wyatt and Brandon!

This place has great customer service!! Definitely coming back here. I went to the same store down…read morestairs and the guy said he couldnt do my return but this Shoe Palace upstairs helped me with my return with no problem. The customer service I received from Wyatt today was excellent!!! Thank u appreciate it :)

New bigger location, larger in stock selection plus shoes. Everyone we came into contact with was…read morefriendly and helpful. I like the new store much better

Shout out Michael who works at this location! He was so helpful in finding my size and recommending…read morethings I was looking for. Usually when I come to this location I'm used to other team members being so cold and unwelcoming. But Michael was amazing and reminded me why I love lulu and shopping there!

Stop & Shop or just hang out. I was looking for some last minute gifts for a birthday. Issac…read moregreeted me as I walked in the store. I had just left PacSun where I wasn't even acknowledged and here I had the pleasure of meeting & talking to Issac. He went above & beyond to help me find what I was looking for, gave me information on other similar items and the speed of ordering online if they did not carry what I wanted in the store. I'm 63 and every customer after me regardless of age was treated just as helpful & friendly. I can see why customers would just shop and hang out here because Issac makes you feel like family! Zumiez is lucky to have such an exceptional employee!

This place is badass and the customer service is amazing I recommend this place got anyone frread more

Love the atmosphere and the employees make even working there amazing! They always have new product…read morein daily and the app makes it so easy for on the go.

Friendly staff with great management they always know what product I like every time I visit the…read morestore

After researching to find a walking shoe that wouldn't kill my toes and be comfortable, I went to…read moreDick's on Coors. The shoe associate couldn't answer 1 of my questions, seemed to know nothing about their products, and kept looking up on a handheld , their stock on shoes "I" asked about telling me every time they were out of my size, a woman's 9??! Won't be back, I see their business model now "quantity not quality". Soooo , I went back to REI because they've never let me down. "Abel" was freaking amazing. I ended up trying the "Alta Sand W Olympus 6", zero drop shoes. Tried them today on a shorter walk-6miles uphill. No pain and my toes could spread out like they were designed to do. Thank you Abel and thank you as always REI-Abq location

Just came to DICKS accompanying a last minute Christmas shopper (my partner). I was helping search…read morefor a very specific item/ brand/ color/ style. Unfortunately, we found the item in every size except for the specific one we needed. Then, along came Annette! I asked for her assistance and she went looking in the back and came back with extras to replenish the sizing. Except, I missed the update when my partner mentioned it was a different version of the item that we needed. Annette patiently went looking for the new item in the back. When Annette returned, she realized it was a slightly different variation than she had meant to grab. Annette left and came back every single time with a smile and offering to help us find other items. DICKS, if you're reading this, I think Annette needs a raise and/or promotion. Her willingness to go above and beyond was way more than I'm used to. Thank you Annette! DISCLAIMER: I'm not related to Annette, I've never met her before, nor did she pay me. I'm simply in NM for the first time ever. Guess I'm used to the South and Northeast

I love this store. The staff are extremely friendly and helpful. They are always happy to show you…read moresomething from one of the locked cases and give you recommendations. Nice to have them in the neighborhood. Their one day sales are fun you can get some stuff at extremely reasonable prices. Of course they also have the staples that you need from a sporting good store, football, soccer, weights, kayaks, hunting supplies, swimsuits sun protective shirts and a variety of other clothing. It's always nice to be able to get the things you need locally especially when you have great helpful knowledgeable staff there at the store. Thanks much for being there!!

Your typical Big 5 store; Not very "big" but jammed full of stuff. My daughter and I showed up…read moreearly on a weekday to buy a gift. The staffer up front was friendly enough, but he had no idea where the portable soccer goals were. He walked around looking for them, just as we would have if we had been unassisted. We followed him and found them together. Only one model was offered, but it was on sale and pretty good quality. A fairly easy purchase overall.

My feet are not shaped for shoes. I never find shoes that fit. As a child an teen I mostly went…read morebarefoot because my shoes were ALWAYS too long ( making them fall off when I walk) or too narrow causing me to cry in pain and refuse to walk. Sometimes I used a box cutter to make space for my foot. As an adult I wore flimsy ballet flats that stretched until the sides of my foot stuck out past the sides of the sole of the shoe or some kind of sandals/ flip flops that did the same. The owner is a miracle worker. She spent hours measuring my feet and measuring how I stand. She made custom insoles for me and sold me two pairs of shoes (now the only pairs I own) when I finally had real shoes that really fit, nothing else was ever good enough again. Also, for the next year I went back with minor complaints (the arch is not high enough, the heel does not feel right) whatever it was, she took off the shoes and went in the back. Then she put the shoes back on me and it was fixed. The shoes felt just perfect. Many years have passed. Her shop is now in a new location and I am still wearing the same two pairs of shoes. (one black and one brown) She sold me shoe polish that makes them look brand new. I love her and I love her shoes. Now you need to schedule an appointment. I promise you it is absolutely worth it. She gives you her undivided attention and she can solve any foot problem. I took my father to her. He has what he calls "Hill Feet". The more he stands up or walks, the more his feet hurt. He always wants to quit everything and get off his feet. Miraculously, she managed to fit him with a pair of shoes. The shoes even looked nice. If you have any kind of "special needs " or shoes just don't fit the shape of your feet. Call and make an appointment. You will walk out wearing shoes that are just right for you. Your feet will thank you.

My elderly dad needs shoes and I called ahead of time and there was no answer. Someone called me…read moreback at the end of the day and left a message. I called the next day (It was Thursday), and made an appointment for Monday which seems to be the first available. She said it would be better than doing a drop in as she gets busy. I ended up not being able to make the appointment and called a half hour ahead of time to cancel and reschedule and the owner scolded me. I hung up midway through being chastised. I didn't get a good vibe from the place. Four of the reviews are good but there is one here that isn't. I'll take my dad somewhere that has better customer service.