There's no military discount, which is not a big deal but the guy that was cashing us out said that…read morewhen the new owner took control, he took the military discount away. That makes me think the new owner doesn't support the military.

Customer service is top notch! I really don't like trying on shoes, as I feel like an…read moreinconvenience, but here I didn't feel that way at all! He was super helpful and made the experience seamless! I love how the space is wide open!

I like everything about store. Employee's excellent. Clean store. No problems. Employee's very…read morehelpful.

I'll start by saying this store has an amazing shoe selection. I loved a lot of the product I saw…read moreon the fully stocked shelves, and was able to try on a few of the pairs I was thinking more seriously about. The pricing was pretty fair too as far as compared to other retail stores. My problem with this store is definitely concerning it's customer service, or lack their of. Upon entering the store, the cashier greeted us while looking at her phone. After I returned the greeting, she didn't make any indication she heard me and continued to scroll through her mobile device. I should mention also that she didn't have any customers she was waiting on at her register, so it's not as if she was busy. As I was leaving the store, I said goodbye to the young lady and wished her a good day, and she didn't say anything. Rather, she just looked at the ground pretending not to hear me. I think the management might need to train the new employees a little better on their customer service skills, but their shoe selection really is top notch. So if your looking for quality shoes, but don't care much about being catered to, definitely come by the Shoe Department at Coronado.

I had a problem with a pair of crocs I bought for my son. Crocs company was no help so I decided to…read morego through famous footwear where I bought the crocs from and they took care of the problem. I'm just so grateful. They really didn't have to help me. The guy I spoke to on the phone was Israel, he had great customer service. This location cares about their customers. I definitely recommend if your going to spend a pretty penny on a pair of shoes go somewhere like here where they care about their customers needs and take the time to listen to find a resolution. Thank you!

I came here with my granddaughter on Saturday really happy for my pedicure and got ice cream…read more.together so good .

My feet are not shaped for shoes. I never find shoes that fit. As a child an teen I mostly went…read morebarefoot because my shoes were ALWAYS too long ( making them fall off when I walk) or too narrow causing me to cry in pain and refuse to walk. Sometimes I used a box cutter to make space for my foot. As an adult I wore flimsy ballet flats that stretched until the sides of my foot stuck out past the sides of the sole of the shoe or some kind of sandals/ flip flops that did the same. The owner is a miracle worker. She spent hours measuring my feet and measuring how I stand. She made custom insoles for me and sold me two pairs of shoes (now the only pairs I own) when I finally had real shoes that really fit, nothing else was ever good enough again. Also, for the next year I went back with minor complaints (the arch is not high enough, the heel does not feel right) whatever it was, she took off the shoes and went in the back. Then she put the shoes back on me and it was fixed. The shoes felt just perfect. Many years have passed. Her shop is now in a new location and I am still wearing the same two pairs of shoes. (one black and one brown) She sold me shoe polish that makes them look brand new. I love her and I love her shoes. Now you need to schedule an appointment. I promise you it is absolutely worth it. She gives you her undivided attention and she can solve any foot problem. I took my father to her. He has what he calls "Hill Feet". The more he stands up or walks, the more his feet hurt. He always wants to quit everything and get off his feet. Miraculously, she managed to fit him with a pair of shoes. The shoes even looked nice. If you have any kind of "special needs " or shoes just don't fit the shape of your feet. Call and make an appointment. You will walk out wearing shoes that are just right for you. Your feet will thank you.

My elderly dad needs shoes and I called ahead of time and there was no answer. Someone called me…read moreback at the end of the day and left a message. I called the next day (It was Thursday), and made an appointment for Monday which seems to be the first available. She said it would be better than doing a drop in as she gets busy. I ended up not being able to make the appointment and called a half hour ahead of time to cancel and reschedule and the owner scolded me. I hung up midway through being chastised. I didn't get a good vibe from the place. Four of the reviews are good but there is one here that isn't. I'll take my dad somewhere that has better customer service.

I walked in looking for shoes for my son. He wanted some birks and I quickly realized those were…read moretoo expensive for a 10 year old. I proceeded to look around because my husband wanted New shoes for Father's Day. I was greeted quickly and asked if I was looking for anything specific. I told him what I was thinking and also asked about another brand. The salesperson was soooo helpful at the time there was only one other customer in the store. As he's helping me they actually get pretty busy. He was still so polite, never seemed overwhelmed. Another worker came out as well and helped me for a few I was getting a few pairs. At one point they had a 3rd worker come from the back from stocking I believe to help. It got pretty busy but not once did they make anyone feel like they were taking too long. They were making the rounds efficiently and getting customers what they needed and checking us out. It's was such a great experience! This was my first time in this store and I will definitely be going back!

Another shoe store in a mall replete with the the usual brands from each pod the other shoe stores…read more - Hoka, Oakley, Reebok, New Balance, & Saucony, However what intrigued me was not the usual brands, but some of the usuals. These are brands I'd never heard of before, but could fill a niche. Rieker anti stress - these shoes are not made up of the normal materials, but have thick blanket or knitted material incorporated in tops and tongues. That being said it has the usual new store issues. Employee knowledge and training being among them. We were greeted by a sales person that constantly hovered. Oh well. If you're in the market for unique shoes give these guys a look

I was really in a pinch after tearing a hole in the only pair of shoes I brought with me on travel…read moreto Albuquerque this week. It was 7:30 PM the night before my 8 AM business pitch, and I was frantically calling around any shoe store in the city I could find that was still open, trying to speak with someone. With 30 minutes to close, 3 of the 6 stores I called did not answer the phone, and 2 turned away my business. I am so grateful for Wyatt and Brandon at Shoe Palace T-012 because they literally did everything in their power to make sure I was able to get a replacement pair of shoes before the mall locked its doors. Not only did they answer my call at 7:41 PM, but they stayed on the phone with me until 7:56 PM (4 minutes left to closing), patiently listening to my situation, accommodating my requests, and helping me match a shoe they had in stock with my size and preference. At 8:13 PM, I was walking out of the mall with a new pair of Nikes. I couldn't have asked for a more reliable customer service team to help me with a last-minute transaction when I needed it most. Thank you Wyatt and Brandon!

This place has great customer service!! Definitely coming back here. I went to the same store down…read morestairs and the guy said he couldnt do my return but this Shoe Palace upstairs helped me with my return with no problem. The customer service I received from Wyatt today was excellent!!! Thank u appreciate it :)

If you ever find an item in this store then you re lucky to have been bestowed such a treasure be…read moreyou must buy it before it runs out! That my mottos you either get it or it's your loss! The store might be small but the garments are truly within season and fashion and worthy of buying! This is definitely my favorite store and favorite brand on my man! The value of the clothes is incredible and the garments have a long lasting life and it seems like the quality lasts forever or until you give it to second hand store. The values of the items is worth it. The staff were friendly and helpful! There are so many sales right now and don't miss on them and make sure to stock up on your favorite items! The store is clean and neat and they have a fitting room for both genders. You will not go wrong investing your money with the lucky brand. Right now the men cologne is in sale and it lasts all day and it's not overwhelmingly perfumed like most men colognes.

Smaller store at this shopping center…read more Found a pair of regular skinny mid-rise dark jeans with intact hem at the bottoms on them, but the calf area was super baggy. What's up with that? Doesn't that defeat the purpose of wanting skinny jeans? These jeans have little stretch and feel so stiff too.

Great store and selection of quality handmade huaraches etc! Wonderful lady at the counter. We need…read moreto support small businesses like these. Oh, and did I say lovely location? Truly a delight to shop here.

My family came across this store when they first opened three years ago and we have been coming…read moreback every summer since. Some of the sweetest people you will meet and not to mention that every pair of shoes we've purchased in the last three years are still in great shape. Would highly recommend!