Overall, I am very happy with their work! I got 1 jacket embroidered and it took about 2 weeks. I…read moreknow that this place also does much bigger orders but it was nice they could also do smaller orders as well. My only complaint is that I did feel like I had to initiate the process of checking in and seeing when the product would be done. Unsure if I was rushing the process but as this was a gift for someone I just needed to know the timeline of the completed product.

10/10 would recommend! The team was very helpful and professional throughout the entire process…read more They made my vision come to life perfectly, and I'll definitely be utilizing their services again in the future!

My first visit here, I was greeted by the owner who was ready to help. With Joann's going out of…read morebusiness, I needed to look at other options. This is a super cute shop with high quality fabrics. I didn't need anything, but I got one yard of cotton because I couldn't just leave with nothing!! The majority of the shop is quilting cotton stocked by color. There are fat quarter options as well. I was loving the fruity patterns. The owner seems ready to share her advice to any novice or experienced sewist! I will be back!

Took a beginning quilt shop. Difficult experience. I was criticized my sewing machines does not…read morerun at a constant speed(I have an older machine that does not have that feature) Also I guess I do not sew a straight stitch. received criticism rather than constructive feedback.

So I have been back twice more since my initial review. Yes, they do have several positives but…read moregood luck getting folks to acknowledge you! Last time, I was there 20 minutes and as I was getting ready to leave, one employee stopped chatting with another employee and approached me to see if I needed anything. I knew they were both employees cuz they discussed obvious shop business - moving around merchandise, ordering stuff, blah blah blah. They are no longer Crafty Lady Trio but moved one shopping center over and called something else but their lack of service remains.

This is one of the most friendly and knowledgeable stores around! The owners and staff are not only…read morefriendly, they're willing to listen to what you are interested in. They welcome knitters, crocheters, and other crafters. Their inventory is amazing!!! The yarns are gorgeous and reasonably priced. Give them a visit, you won't be disappointed!

1,000% amazing! I have absolutely nothing short of perfect to say about this well established…read morebusiness. Claudia is one of the most kind and professional people I've met and would recommend her to anyone in a heart beat, not to mention the fast, easy, and reasonably affordable customization process. She did a wonderful job embroidering some handkerchiefs for an upcoming birthday gift and I'm so excited to share her work! I honestly wish I had more items that needed to get done just so I could support what she does:)

Just picked up a baby quilt that Claudia was kind enough to embroider with my granddaughter's name…read moreduring the holiday rush! It is beautifully done! While there I noticed many well done items being completed. Very professional and competent business. Highly recommend.

Just had a varsity made for my son there. And let me say the job they did was exceptional. The…read moreattention to detail was Top Notch you can tell they took their time creating a masterpiece I would recommend them to anybody

Very unfortunate encounter this afternoon when picking up a varsity jacket which was having an…read moreadditional sport added to the back. The original work on this jacket by this business was Grade-A so we returned for an update to have "Volleyball" added underneath an existing "Softball".... The existing "Softball" embroidery was in a 2.5 inch high font. What we picked up was "Volleyball" in a 2.25 inch font, and the letters from the new embroidery were overlapping the existing. When this unacceptable condition was pointed out, a bizarre exchange of not accepting fault started. * When asked for a ruler or tape measure to point this out, the owner refused. Other owner suggested "measure it at home". * When asked about the layout and 'kerning' the owner claimed to not be aware of the term. Suspicious for an embroiderer working with letters and layouts on a daily basis. * When pointing out the overlapping stitching, the owner suggested we should have had both sports put on at the same time, apparently unaware that perhaps a student may earn a varsity letter in a later year than the original sport that was embroidered prior. * It was suggested by the owner that because of the ascending and descending parts of the font there were no options other than overlap. We were never informed that this could be a problem beforehand and would have appreciated a call to at least discuss this issue before the deed was done. We've also seen plenty of jackets with multiple sports that don't seem to have this problem, and they too have names with letters that have ascenders and descenders. * When we insisted that this needs to be remedied because it was unacceptable, the owner remarked "get out of my store, I'm too busy and have no time to talk to you anymore". What sort of customer service is this? Bizarre. Buyer beware. See for yourself.

Fair and reasonable prices. Our two products were done perfectly. We are very happy and will look…read moreto cutting edge again in the future if we need custom embroidery done.

I took two blankets there that I wanted embroidered as a gift from my fiance and I for our parents…read morefrom our wedding and it turned out beautiful! Nancy was easy to work with, she went through thread colors, fonts, designs and had some really great, very original ideas. Prices were affordable and I will definitely use their services again in the future! I paid half what I would've paid on Etsy for a embroidered blanket by finding my own blanket and bringing it to Nancy!

Janelle is the bomb! Thanks for hooking us up in such short…read moreorder ! Great service as always.

For Mother's Day, I bought a robe for my mom that I wanted to get monogrammed. Of course I waited…read moreuntil the last minute. I emailed Masterpiece Monogramming and they responded to me with a personalized email promising me that they would get it done in time for Mother's Day. I dropped off the robe and in less than 24 hours it was done. They did a wonderful job and were surprisingly very cheap. Support a local business and go here! 10/10 Recommend!