"I don't want customers like you"…read more If I could give 0 stars I would. New ownership, horrible customer service. I was told that the items in the back-"winter merchandise and accessories" were 50%. I checked out and as I was leaving heard the owner tell her daughter, " you didn't give her the discount.." I added up the price in my head and thought it was correct and left the store. I didn't take my receipt because I knew I wouldn't be bringing the two items back. After reviewing the merchandise and tags I realized I wasn't given 50% off the winter coat, today I checked my bank statement and decide to contact them. I called up and the daughter answered, said she couldn't handle it and got "her boss". When the lady answered the phone she was on a personal call on the other line, "I'll have to call you back, I have a customer on the phone." I guess I was a bother because the conversation was horrible. I told her the situation and she told me, "some people have been taking things back there and leaving them". I explained that it is a winter item. She was nice enough to look up the items: she first looked up the jacket and said nothing. She then looked up the dress and told me the dress wasn't on sale, that she knew that because they just got it in. "I know the dress wasn't on sale, I'm calling about the jacket - it was on sale." She said, "no it wasn't that someone must have put it back there by mistake. We should start marking them so we can tell". I'm not an idiot. She didn't say anything about the jacket, she ignored it and mentioned the dress. She kept repeating people keep moving things back there and they don't mark them on the tag. That would be fine if her daughter hadn't have told me, "I just moved stuff back and rearranged; winter and accessories are on sale." I told her if I can't get the discount, I'd like a re-fund. She saw me in the store on Saturday, she saw what I purchased but refused because I didn't have my receipt. And made the excuse again, a customer must have moved it back there. I told her I was upset and didn't appreciate her making excuses. It wasn't a customers fault, it's theirs for not marking and not cleaning up. It also was a part of the winter, which was on sale. I reminder her she told her daughter, "you didn't give her the discount". I told her that she and both her daughters were in the store both times I've been in, I've never seen them working, they are sitting down behind the desk. You can't blame, misplacement of product on customers, if you aren't straightening, marking correctly, and keeping items tidy. Plus, it was a winter jacket-for Christmas time, a lightweight uncut corduroy that would go over a dress. They said winter was on clearance and in the back trim, where I grabbed it. She then yelled, "I don't want customers like you". I asked for the discount again and she offered a store credit for return. All I wanted was the $11 plus for the discount or a refund for the entire item. I didn't want a store credit because I never plan on shipping there again. I told her I'd dispute it with my credit card company and she said so "now you're stealing". I told her no I'm disputing the charge for the item that should have been discounted and she said that's stealing I explained, I wasn't disputing for the entire amount but the $11. She then yelled at me and hung up. I mentioned the other dress I bought. I didn't even mention this to her but I will here-I bought it for $8.99 which is really cheap for the store but when I got home you could clearly see the color fading. (Red onto the white). I couldn't notice in store, maybe they didn't either but that's their job to notice quality and condition. It's not worth $8.99. Also, when I was leaving on Saturday, I mentioned they should try selling the Mamaroo on Facebook Marketplace. The owner asked, what's that? I explained and she said I don't know what that is, I don't what's back there. It's frustrating that not only do the new owners not know what's in their store and where the items are but they also don't know baby products. I'm so disappointed in this service and how I was treated. I can't believe anyone would act this way to a customer over $11 and then say what she did. Especially when they are in the wrong. I should have kept my receipt, I should have checked the prices before leaving but I didn't that's on me. Horrible business practices and bad customer service. Of course she doesn't know me, she also doesn't know that i use to bring my daughter in and try clothes on near the couch and she would model for the workers (she's 17mo). She doesn't know typically I spend $100 plus each visit and live around the corner and frequented before the pandemic.

This store is a gold mine. I'm a mother of Two Boy's and a Bonus Daughter. The employees were so…read morekind, courteous and helpful. The owner was present and goes out of her way to make one feel welcomed. I found everything I went in searching for, and dangerously awesome deals! Ha! The store itself is clean, well cared for and adorable. The brands/cost were GREAT! I couldn't have asked for a better experience. The new location is smaller, but I find myself in a clear head shopping there rather than Bombarded with so many items and simply overwhelmed (if that makes any sense.) Great all around! Will recommend and be coming back, often! Can't beat those prices and the cleanliness of the items, ladies and the store during this pandemic!! P.s thank you for continuing your due diligence with the Lysol and masks staff!! Kudos to you!!

Beautiful clothing and pajamas. A perfect place for unique dressy outfit for baby, or even just…read morevery different pjs.

While waiting for my car to have some work done, I took the baby for a walk and came across this…read moreshop. I was so excited to walk in and find baby boutique clothes that I love! I was also greeted by the owner when I arrived. She was very chatty and friendly and spent the time to get to know me, which was really nice. She gave me some places to visit here in Lexington (I'm new here from Texas) and also told me about one of their clothes line that the royal family children also wear. Lucky for me I found a BEAUTIFUL dress by that designer on the sale rack and picked it up for a great deal. The store also has a whole room of Melissa and Doug toys, which we love! We will be back for more shopping! This is a perfect place to find special baby gifts or clothes for special occasions.

I love shopping at Fritz Farm, though the parking and traffic can be hit or miss! Great collection…read moreof stores (especially during gift giving season), and a fun place to walk around on date night. Lots of food options, including local flavors as opposed to chains.

Nice selection of upscale stores. There was a outside fire to sit by and good restaurantsread more

Wonderful selling experience. My kids have outgrown purchasing items in this store, but they had…read moresome clothes and toys we could sell. The check in process was automated and pretty easy. The employee was very helpful, as I was not familiar with the process. I received a text when my items had been processed. Finalizing the sell back process was effortless and the same employee was present and very helpful.

Honestly these teenagers don't know the prices of baby items/clothes. They have a lot of clothing…read morewith grease stains and shoes we won't even start talking about the shoes. I guess when you bring in clean items they don't want it since it's too clean and they would have to offer more. There excuse is always "we couldn't accept your items due to stains" why would someone bring clothes in with stains. Try Kid to kid, better experiences always.

Please do not fall into this trap. My dtrs friend had a scheduled bday party for today and when…read morewe showed up, place was deserted! She took money for the party and printed up invitations and then nothing. How sad for the little Girls heart that she broke today. I am shocked that someone could be so heartless. I would have given it zero stars but site would not let me.

Yesterday when we showed up at a business called Sugar and Spice, ready for Ella to have her very…read morefirst "not-combined-with-her-twin- brother" party, it was empty and no one would answer the phone. This was a party I had already paid for, and that we had planned for weeks. We bought her a new pretty dress, she invited girls from her school that she wanted to be her friends (she's had troubles with making them), and I went all out. Yes, I know that no amount of money can replace the love I feel for her or the hurt she feels when girls at her school don't like her, but dammit, I was going to do what I could to make her 10th birthday party one that would knock everyone's socks off. I'm a mom. I wanted to help. To show up at that place and find it empty, well, it blew that plan to bits. I was embarrassed, she was embarrassed. I asked the moms if they would meet across the street at pizza hut, and they were gracious, and they did. The party I wanted Ella to have didn't happen. I know there's a lesson here for me and for her, I know we shouldn't place importance on material things or on trying to impress other people. But I wanted her to shine, you know? I wanted her to be a princess for a few hours. She made the best of it, and she was a trooper. She didn't cry until we got in the car to go home. DON'T GO TO THIS BUSINESS!! This happened to my Granddaughter yesterday! How low can you go??? This company took it to Hell.

My family loves this store! Why buy brand new clothes at full price when you can buy gently used,…read morename brand clothes at a fraction of the cost. They don't just sell clothes, but they sell shoes, costumes, sports/talent wear, toys, books, puzzles, ANYTHING you could need for a baby/toddler. They sell way more than what I can post. I love shopping here and wouldn't go anywhere else.

Many choices from strolley, car seat, bouncer to playing mats and big toys etc…read more Many clothes and shoes to choose. The price is usually double the ones in thrift stores but definitely kids- and childrend-oriented, and of course newer and cleaner.

Absolutely love all of their clothes for my toddler - they have something for every occasion!!…read moreTheir customer service is above and beyond, we had an order that was taking longer than expected due to manufacturer delay and the team quickly double checked their sample inventory and found the piece I was waiting on in my sons size and immediately shipped it out so that we could have it for easter weekend!! Cannot say enough to how much that small act of kindness is appreciated!

Bella Bliss has a unique style of children's clothing that they promote through their website and…read morecatalogue. It turned out their ordering procedures are also unique. I ordered a dress for my 5-year old over a week before we were to leave on a vacation. The order was taken online with no issues, but a shipping announcement did not come until 6 days later. This would mean that the dress would arrive after we left, so I called and cancelled the order, and the representative retrieved the order from the UPS shipment immediately. However, she also said that BB was running 5 days behind with orders due to their busy Easter season. Easter is still 3 weeks away. The website didn't mention anything about the 5-day delay which is a serious omission. I will give them credit for promptly canceling the order but other customers might not be so accommodating. We will have to buy a dress at the mall this weekend before we leave.

**April 2025: Weeknight Visit**…read more The Goodwills I've visited usually have high prices; however, this location has really really reasonable ones. I'd say the size of this Goodwill is a medium size one and it did not smell so that's a plus! On my visit I picked up a pettycoat that I plan to use for cosplay for $6. Sweater/Hoodies $6.59 and pants $6.59. If I come back to Lexington I would stop by this Goodwill again!

This location is nicely organized and clean...even the restrooms. I mainly look for clothing at…read morethis location. It's always busy, so visit frequently to find the best deals.