I ordered a shirt and was sent the wrong shirt. When I tried to get the order resent Shellie…read morerefused to send it without proof which I did send. She was adamant and rude stating she never received my documentation. I wound up having to pay to return "the proof". To date I have recieved neither the correct order nor a refund. There is no information on the website on how/where to rerturn merchandise either.

Michele and her staff are fantastic! They make sure you have the right products for the price…read more HIGHLY recommend.

Nice business to work with. Good quality shirts. As a small business owner, the prices are a little…read morehigh.

Horrible service! SCAM! I ordered one shirt and provided my artwork. I am in SOMA SF. After I…read moreentered my address, the screen read that my shirt would be ready to pick-up in SF by 5PM. My email confirmation said that a shop in Stockton which is a 1.5 hour drive. That is not local. I called the print shop less than 30 minutes after I placed the order and asked them to cancel the order, and they said it had already went to print... They asked if I wanted rush shipping for 2x of the shirt cost, but even then the shirt would be late. I needed it in 2 days. The WILD thing is on the site rush service was only 10.00 extra, but the shop was gonna charge me 40.00 extra... And to top it off Bank of America denied my claim because the shirt did arrive, albeit 4 days late.

It is very easy to work with LNJ when ordering custom items. Communication is prompt and clear when…read moredealing with circumstances like out of stock items/sizes, estimated production times, coordinating pickup/delivery, etc. The items we've gotten from LNJ have been long-lasting. (Some of the shirts themselves have gotten snags, but that's due to the type of fabric/brand of shirt we chose, not the customization.) Overall, I am happy with LNJ.