Out of town customer. The staff was super nice. The salon was 7/10 cleanliness…read more Now, I went in for a pedicure. I am convinced the little old lady that gave me the pedicure has never done one before. I wanted my nails short (b/c of being in tennis shoes, dress shoes etc) I asked her 3 times to go shorter & they still aren't where I want them. She was barely BARELY snipping them. I'll end up cutting them in a couple days. When she filed my toenails she was barely touching them. I felt like she was "petting" my toes & feet with the tools she had. GIRL - get in there! I'm paying you to clean this up - not simply running the tools over the top of my toes. I get regular pedicures so my heels aren't THAT bad... but she spent less than 30 seconds on each of them. I paid $45 for - pretty much - a polish change.

Loved my experience here! My gel acrylics came out beautifully and my nail tech was so detailed and…read moreprofessional. We added some cute floral designs too and my total came out to $75 which I feel was absolutely reasonable for the quality, time, and care taken.

Relaxation and rest - one of the biggest things about self care, right? Treat yourself from time to…read moretime on making yourself feel good and feel beautiful, because you are! Today was a mother/daughter date with mani and pedi requested. Staff was very helpful and transparent on classic vs gel polishes and asked to confirm if we were okay before applying with the designs we preferred. Quiet and convenient location with sweet staff. Selah is the best in her artwork! I provided a picture idea and she replicated it perfectly. Look at the cute micro florals! Hope to be able to visit again soon.

I was visiting Jackson, MS from Texas, for a work trip, and had an upcoming vacation, where I was…read moremeeting up with someone very special. My nails were looking worse for wear, and I NEEDED to get them done! I've had nail PTSD from a local Texas salon, and was super hesitant to try somewhere else, nonetheless out of town. After reading carefully the reviews and consulting with my girlfriends, I chose Nancy's. Nancy's nail spa is everything a nail salon promises to be. Clean, beautiful, and a welcoming atmosphere. I am a shy person, but everyone, from staff to patrons were warm. This is a REAL salon. Getting your nails done is supposed to be a pampering experience. How often have you gone to a salon and the workers were cold and you felt like you were inconveniencing them? Not at Nancy's. I felt like a local and had to be honest, the best nail experience of my life. Michelle did a beautiful job on my nails. I had some nail splits on my thumbs, and she repaired them really nicely. She gave me advice on how to continue to grow/repair them from my botch job in Texas, and was very kind throughout it all. I kept saying, "I feel like a lady!" after she was done as she really made me look and feel great! I hope I get sent to Jackson again for work real soon... so I can return to Nancy's for a manicure!

I have searched for the best nail salon since relocating to Rankin county! This is the best one so…read morefar! I love it that I don't feel rushed! The salon they take time and you leave with beautiful nails! Love the vibe, because it's quiet and relaxing!

Rude service, Uses implements not allowed!…read moreHad to leave mid service because staff was so rude and inconsiderate! Warming bowls in micro and putting acetone in And soaking bare fingers in HOT acetone!

I am not the person to get her nails done on a regular basis as I am in healthcare and all the hand…read morecleaning really takes a toll on my nails. I'll do my own nails at home if I wanted some pizzazz. BUT graduation was coming up and I wanted a fresh set plus I wanted to be pampered as a treat to myself. My best friend had given me a gift certificate for my birthday so I thought, why not? I was immediately greeted upon arrival and it wasn't super busy when I got there but as I sat and got my nails done, more and more clients were rolling in and each one was immediately greeted which was nice. I opted for gel and wanted a design which they were very accommodating. The owner herself did my nails and they turned out gorgeous. Exactly what I wanted. One of the reasons I also don't get my nails done elsewhere is the fear of getting cut as this has happened in the past but she did a great job only taking off what was absolutely necessarily. I highly recommend this place!

Fast, friendly, affordable. Love my nails and they did wonders with my eyebrows!…read moreI'm traveling through the south and just walked in. They welcomed me and had me out the door with a smile in no time. If I lived nearby, I'd be a repeat customer.

Their sign should read, walk-ins welcome, but only for specific services. They could not fit me in…read morefor a dip manicure, so I went to another Brandon salon and had excellent service!

BEST NAIL SHOP IN BRANDON. absolutely love this place…read more Customer service is amazing and the store is always so clean and bright. They stay booked because they're so good so definitely make an appointment before hand. They go above and beyond for their clients. They stayed an hour late after closing for me because of a last minute event I had and didn't want me to go without a fresh set of nails. There's no one like them.

I've been going here for 14ish years and refuse to go anywhere else. I always get a pedicure and…read moresometimes a manicure. They're so great and actually get to know their customers and remember them when they come back. They're very friendly and always professional. And I've never had a bad experience with them. Will never go anywhere else!!

1st time customer! So thrilled w the service & quality of my manicure! Cat Eyes for the W!read more

One of the best salons I've ever been to. ABSOLUTELY LOVED IT…read more First, the place was very clean and pristine. It wasn't overflowing with customers which I liked because I could just relax and enjoy their awesome music selection. Customer service was great - very prompt and courteous. They have a wide variety of polish to choose from and the technician who was working on my nails could tell I was a newbie at this. She patiently explained all the differences in manicure types and recommended one that was best suited for my type. I was very happy with the final results and will be stopping by whenever I'm in Mississippi!

Great salon! Love the consultation before reconstruction of my eyebrows. It's only been 4 weeks but…read moresome many people have complimented my new look.

I got a full set with acrylic and design. The atmosphere was fantastic and Sophia (maybe Sophie)…read moredid an amazing job on my nails.

I'm new to this area. Today, I had my first nail appointment in MS. I'm so glad I was booked with…read moreMs. Lyna. She was very kind, respectful and swift in getting my nails done. She gave me a new set and was done in less than an hour. My nails look beautiful. I'm very satisfied. Not to mention the beautiful salon all around. Everything is immaculately clean. You just want to be there and relax. Thank you Lyna! I'll be back!

I came in for a nail service that, unfortunately, did not meet basic quality expectations and…read morestarted 45 minutes late. The gel was thick and uneven. Yes she asked was I happy before leaving and I regretfully said yes. I called the salon to ask about having them corrected, I was told that I should have said something the day before and was instructed to book another appointment to fix them. To be clear, I was willing to pay to have the nails redone and communicated that during the call. The conversation ended, and I accepted that this would simply be my last visit. Later that day, I received a direct message from the nail technician, Luna. While she is clearly very skilled at her craft and may have just had an off day, the follow-up message felt unnecessary and unprofessional--especially after I was then blocked on Instagram. Everyone has bad days, and I respect talent, but customer service and how concerns are handled matter just as much as technical skill. Based on this experience, I won't be returning.

I came in as a walk jn. No wait! The lady asked me plenty of times through out the service if I…read moreliked them. She ensure me pricing before starting and answered any questions that I had

Absolutely love this place! Mary did my nails today and I can say i definitely did not leave…read moredisappointed!!

A Zero rating if I could've selected that! Do not spend your hard earned money on this place! I…read morespoke with the owner, Andy to have these fixed and they charged my daughter another $15 with a total of $65. Then when he tried to fix them you could still see the white underneath with a solid color and he wouldn't offer a refund UNLESS she soaked them off completely!! That is not customer service at all! She would've had to sit there another 45 minutes to get all that off!!