I have been calling for months now trying to get my new vehicle under my policy and every time I…read morewould call it would be a 15-60min hold and when a representative finally picked up, they would ask for my policy number, tell me they'll be right back, then hang up and never call me back. Now it sounds like I am writing a bad review but I wish I could give these 5-stars to one specific representative. Agustin Ortiz from the corporate office was beyond amazing. Not only did he call me back when the call dropped but he stayed on the line to answer all my questions and gave me his ext and email in case I have any further questions. He was extremely professional and competent. I cannot say the same for any other rep working as Adriana's Insurance as some of them would hang up when they didn't know the answer to a question. I truly hope this company recognizes Agustin's capabilities with a promotion as it is well deserved for being patient, knowing, and saving this company's reputation from another bad review.

Im not one to accusations, but I have waited too long for them to send me a response, about the…read morehelp I asked for.

If I could give this office -50 stars I would. Jessica Vidal who is the STORE MANAGER obviously…read moreneeds more training. After processing a payment for another policy holder with MY credit card information in "error" back on June 13th of LAST YEAR, she STILL has yet to provide me a refund. I have tried getting in contact with her several times and each time she is unable to provide me a resolution while blaming either her staff or accounting for the delay, what a great manager. I have even tried contacting customer service several times in attempt to get my $500 back and it's the same response each time "we're so sorry we will fix it for you" and yet here we are ONE YEAR LATER with no refund and attempting to charge my card again to renew my policy even though THEY OWE ME MONEY! Be warned, you get what you pay for. Low prices even LOWER quality of service! This whole company is a JOKE and should be banned from doing business because they STEAL and KEEP YOUR HARD EARNED MONEY.

I had to start a new policy and Jesus Antonio provided me with the BEST service. Honestly, I wasn't…read morein the best of moods due to having to start something new, but he made sure he got me the best prices, was 100% patient with me and worked hard to get me what my family and I needed. I really appreciate you Jesus, and I'll most definitely be a return customer. Thank you for going above and beyond.

Your goto ins agency! Prompt return call and very…read morecompetitive quotes!!!! I recently changed my biz and personal auto ins to Cal-Kor. They've got various options for you to choose from w/ very reasonable pricing. Call them today!

I agree with Taylor K 100%!!!! THIS IS THE WORST INSURANCE COMPANY EVER. I have State Farm…read moreinsurance but got into an accident with a Cal-Kor insurance holder. Sonia, was the agent who was in charge of my claim. Spoke to someone who doesn't understand english at first, when she heard my last name was Korean, she started talking in Korean which is perfectly fine but what if I was someone who doesn't speak Korean at all? Nightmare begins when speaking to Sonia. Told her i was in an accident with CalKor insurance holder and I have the name and policy number ready if she's ready. Her response was " Ok Take the policy number to auto body shop and get your car fixed." ?? Without even asking me about my info, without even asking where and how the accident occurred, without providing me with a claim number. She told me to go ahead and take my car to an auto body shop to get my car fixed. I ended up telling her that she needs to provide me with a claim number, name and the phone number of the insurance adjuster in order to take my car to the shop. Her reply was "Oh really? Let me check and call you back. She gets back to me after 6 days with a claim number only to deny the claim all together an hr later. Now I'm in a process of fling a complaint with the Better Business Bureau. DO NOT EVER EVER EVER use this company for any type of insurance. THIS COMPANY WILL GO OUT OF BUSINESS FOR SURE if they continue to act in this unprofessional manner and un-educating their agent about how to do their job right. I've been driving for 20 years, had number of accidents, NEVER EVER came across an insurance company where their employees had NO knowledge whatsoever in regards to their job. W.O.R.S.T INSURANCE COMPANY E.V.E.R!!!!!!!!!!!!

I had to switch to California Fair Plan. I liked thatbthis was a small organization, at least…read moreenough that I had a direct number to call and check the status of my application. But that's where it ended. I called back weekly for four weeks and I was assure that somebody would call me back, but it never happened. Maybe they just couldn't get coverage for me, but it would've been nice if they had let me know.

This company is out of their minds. I'm paying $625 right now with our 18-year-old on our policy. I…read morecalled to comparison show with them, and they quoted me $1800 per month for auto insurance. What kind of shenanigans are they running?

I have my Auto Insurance with Victor Zavala Insurance Service. I love their Service specially when…read moreMrs. Tatiana Perdome assist me for any Quotes, questions or Transactions she is very nice and profesional. If You are looking for Good Customer Service and good Rates Tatiana is the best. This is an Advised from an Insurance Agent from another Insurance Company. Thank you Mrs. Tatiana Perdome for all your help. Azucena Delgado

Victor saved me from rental property insurance disaster. He was 100% responsive immediately upon my…read morefirst call and followed-through when a clerical error resulted in my policy cancelation. I now have insurance and am so very, very happy. I recommend him highly!!!!!!

Kim the agent helped me find the best rate and went above and beyond to do so…read more I was skeptical about opening up my insurance w/them because of the location, but I decided to give them a shot and really happy I did. Kimberly is very natural- she understands what u need and how to help u find the best rate. Highly recommend her.

Hey go and see Miguel if you are looking for a good deal on insurance. Miguel was very helpful and…read moreknowledgeable. Miguel was also able to make sure that my price was the Lowest in town.

This is such a great place! They help me with everything…read more Especially a young man name Bradley R. I recommend coming here.

Fay was very helpful and responsive in setting up my business insurance. She was also quick in…read moregetting all my questions/concerns addressed.

Juan at Gregory Kim office took care of my insurance instantly and great follow-up service…read more I would not hesistate to get in contact with Juan.

This office is worst insurance company. I called several times and they never follow up on my…read morerequest. They also said they never receive the photos or the text I sent. They are not competent to do the jobs and are very rude. I've been with State Farm insurance for more than 25 years and this office is worst of any insurance company.