Saved a ton on my commercial! Every time I come to this office the staff is always so helpful. They always find a way to save me money on my commercial insurance. Strongly recommend this place! read more

I had to switch to California Fair Plan. I liked thatbthis was a small organization, at least enough that I had a direct number to call and check the status of my application. But that's where it ended. I called back weekly for four weeks and I was assure that somebody would call me back, but it never happened. Maybe they just couldn't get coverage for me, but it would've been nice if they had let me know. read more

This company is out of their minds. I'm paying $625 right now with our 18-year-old on our policy. I called to comparison show with them, and they quoted me $1800 per month for auto insurance. What kind of shenanigans are they running? read more

Service is awful. I do not feel valued. It just keeps saying you are next, you are next and nothing. read more

Adriana's Insurance Services - Transfer after transfer. Still waiting to get a quote as I write this. - Home & Rental Insurance Near Me - Los Angeles, California

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Got insurance for my car it was suppose to be 110 a month it turned out to be 124 this has been a nitemare I got a suspension from DMV because the agent did not put it thru and I have to pay service fees very disappointed i called the office several times the agents told me everything fine And I felt they lied to me because it wasn't fine now I'm looking into finding another company that helps there customers and not have them running around there happy to take my money but not helpful read more

Erick Miranda de la officina de Fontana 1, tiene un servicio al cliente muy profecional. Tenia algunas preguntas soble la covertura de mi auto y Erick con su profecionalismo me ayudo con todas las dudas que tenia. Estoy contento que Erick tubo la paciencia de esplicarme y mostrarme otras optiones. Me da gusto que todavia ai gente como el que de verdad dan un magnifico servicio al cliente. Gracias Erick! read more

If I can I'll give 0 don't purchase a policy from this insurance broker, I had spoke to one of their representatives his name is Abraham, I told him I wanted to purchase a full coverage for my car and I was told to pay one time pay and while get credited for the following month. And when I called I was told there was no record on my file regarding it, and he had added a roadside assistance amount without asking. Now I'm pretty much insured with ASPIRE GENERAL INSURANCE which is the worse headache, I had an accident and refuses coverage for my vehicle and I pay for premiums like why with all this problems with kind of insurance. They take money from customers but refuses to pay when needed. I guess you get paid what you pay for. Might have lower monthly payment but the outcome are problems/headaches. read more

After years of service from them unfortunately I've had to leave them due to their lack of customer service. William was my point of contact, what I have noticed is he is quick to add new cars to my policy but the moment I sold a car and requested to remove it from my policy he did not respond back, he did not remove it from my policy. 3 weeks later I had to go to a different location in person in order to get a simple request completed. I wouldn't recommend them at all. Their are plenty of other places you can go and get better prices and more importantly BETTER SERVICE! read more

Called to pay my bill and the representative over charged me $50 !! Her name was Vanessa. She never sent me a receipt either. When I called to see if I could get my money back they said it had to be from the same day. Which I paid on the 6th and called on the 9th. Please do NOT get this insurance!! read more

Terrible Service, I needed help with buying a policy and the lady at the front would not help me whatsoever. Her name was Claudia Rivera, extremely unprofessional and let her emotions get the best of her. read more

This was the worst experience I've ever had dealing with an insurance company. I got a quote, paid to get started, only received an approval code (no receipt) and never heard from the again. I called the number and got sent to another office which couldn't help me. So I'm out if my money, have no insurance and can't drive my car. I definitely should've done my research on this company first. You're better off paying a little more either way another company. read more

Do not I repeat do not ever get insurance from this company I purchased my initial insurance made my first payment the following month only to be followed by a letter from the DMV telling me my registration was going to be canceled. If I didn't show proof of insurance, I have been trying to contact this insurance company. They put me on hold every time. Keep passing it to other people give me the runaround promising me the contact the DMV will be handled in 24 hours. It's now been a week since that message message. Do not repeat. Do not get Insurance from!!!! read more

I had an initial great introduction to this insurance company through Alexandria. I didn't take me long to get my policy and it was affordable and my agent was so communicative. Fast forward to when it's time to renew, I was given a different agent and they assured me it was no problem to renew the policy. I find out in a couple months time (also I notified the company I would be out of country and would need to receive emails from them) that no payments had been made and they'd cancelled my policy, even though my account was set up to autopay my bill. Was never alerted to this, notified in any way. I call them after I received a notice from the DMV my registration would be suspended looking to just renew my policy. They put me on hold for 45 minutes international, which i'm paying the bill for, and then tell me the policy cannot be renewed, i'll have to have a new policy. I then tell them, okay, no problem, nothing in my situation has changed, maybe they'll give me the same rate. Nope, I was informed that my rate would be $150+ higher than what I was paying before. After that initial policy, I was surprised there was no assistance or care further down the line towards their customers. I would avoid this place if I were you. read more

This is the worst Company to get your insurance with. I have had my policy canceled 2 times. i will not go back to them i have called for the past 4 days trying to make a payment for them to tell me my policy is canceled. My due date was the 7th called the 8th and they were not able to help me . I would have to pay for the 4rd time a deposit. This is how she makes her money by charging the depoisits????????? I would never send anyone to them. I will go back to State Farm its a little Pricey but rather be insured 100% of the time. read more

Take hours until someone answers the phone and then they transfer you from one to another, phone dieconnect they don't call you back, bad customer service, and no one to talk to, not recommended! read more

Customer service is ok but 0 starts to this business they advertise prices like 19.99 a month something that u will never get over priced place to get an auto insurance read more

Adriana's Insurance Services - Business place - Home & Rental Insurance Near Me - Los Angeles, California

This place is horrible and there phone educate is awful. They will not transfer you to a supervisor like they're scared to get in trouble. These people have no sense of customer satisfaction... read more

The customer service is great! Brian was really helpful in answering all my crazy questions. He is very knowledgeable and very kind. The office is very clean and organized! This specific store is my go to store for when I have any questions or concerns. P.S- Also they have clean bathrooms just fyi read more

Do not purchase insurance from this broker! This broker did not take the right information for my car insurance and my insurance was cancelled due to "material misrepresentation" now I'm on the hook for paying a car accident out of my own pocket as the insurance rescinded the insurance from day 1! read more

A highly recommend this place. Bryan I think was his name he help me with my policy and any other question I had . Great place with great costumer service.. Thank you Bryan again.. !! read more

Run from this place I called this place for insurance for a car I bought my son I'm in my forties I have no tickets or accidents and I got a very high quote then my son called who was only 22 with an accident and a speeding ticket and his quote what's less than mine.. and the only reason is because they like to cater to a certain kind of people.. read more

They give me the best service I never have before really helpful, Good Prices, Nothing better than Adrianas insurance....

This place is 0 recommendable thanks to William, my name is Victor I just came to do a payment and the guy took 10 min doing idk what saying that he was looking for a new policy for me when I was just making a payment. Then I told him that b I just wanted to ,are a payimemt and nothing more. So I walk out and told him that it was find I was going to go to another place. However when I walk out he told me that I better lieve or we were going to have problems. In Spanish what he says was (andate o vamos a tender problemas) so I call supervisor then they call him and he says that I wanted to pay less when that was ml the issue then he came out and took pictures of my car without concent and if anything happens to me or my car i will sue this place for not taking necessary measures especially because this guys can see my information on his computer and he took pictures of my car and plates. So I will encourage you to go to anywhere else because this guy is dangerous. And well the other guy was helpful and respectful just don't go m with william read more

I was searching for cheaper car insurance, I was paying way too much at State Farm. So I walked in and the gentleman right in front , instantly greeted me his name was JOEL. He helped me search through various insurance companies , explained to me my coverages and ended up saving me up to $100 dollars a month. I am so grateful and I recommend this location for anyone searching for affordable prices! read more

Called to get a insurance quote and they gave me $118.00 and when I asked for a specific quote they couldn't give me the quote I asked why they said cz they needed more info which I said that I could give it to them and they said they are not allowed to get it over the phone. Then they gave me the grand total of $280.00 and I asked why and they said cz of the system is telling them read more

Do not I repeat do not get insurance here they just find you insurance they get your information wrong give you a low quote and when the first month comes you owe them 5 times the amount because they run your real license number on top of that they charge you 10 a month renewel fee 10 to make your payment either online or by phone and they make you pay a huge down payment mine was 600 just for a 100 a month police how dose that work ? But it was cheap monthly so I went for it and the first month they want the charge me 500 read more

Bryan Perez was very helpful, answered all my questions and gave me a great breakdown on my policy.

Great prices! Great Service! My policy canceled because I didn't pay it and came here because I also needed to renew my stickers, they took care of everything here and sent electronically the insurance to the dmv to avoid my registration getting suspended. I was able to get affordable payments so that I can make my monthly installments and not getting cancelled again. I don't want to be driving around without insurance which is why I was scared to drive. 100 % recomended for all your insurance needs. I'm a USC student and I'm on a budget so they knew this and also gave me a student discount. read more