Have been working with Amber B. She was such a great help! You need more employees like her…read more Thanks and stay safe Dawn

Worst company I have ever had to deal with CEO not helpful…read morePresident not reachable Community liason does a terrible job and won't cooperate with our board I would rather self manage than deal with this ridiculous company

I rented an apt from this company for 5 years. I just received my security deposit refund which was…read morea shock to me. Apparently I am doing a remodel on my old apartment courtesy of my security deposit. I am being charged for damages on items that were never in the apt when I moved in. I am being charged for things that weren't damaged at all. This company obviously is trying to get me to pay for the remodel so they can increase the rent from $750/month to $925/month. Apparently I read another review of this place and they took his deposit by lying as well. I have to question the integrity of a business that would act like this. I could go on and on but won't. I am contacting the appropriate people to see how this is legal and going to file the appropriate paperwork and seeing what else I can do. It's horrible to take advantage of people. So I would stay far away from this company and any of their rentals. Being a honest businessman is not that hard to be.

DO NOT WORK WITH THIS COMPANY. The only reason they have one star is because I couldn't give them…read morezero. I stayed at one of their apartments for two months, and had the worst experience. I needed an apartment quickly, so I looked over the fact that there was bugs crawling around on the floor and that water occasionally leaked through the ceiling. The apartment was this way when I originally toured it with one of their agents (dead bugs were clearly visible on the ground and in the window sills), so I did not complain because I assumed the management was already aware of the situation. However, after moving out the company charged me over $800 (more than a full months rent) for cleaning, pest elimination, and other services. Again, I only stayed at the apartment for 2 months and left it in the exact condition it was in when I arrived. Before leaving, I personally even deep-cleaned for about 6 hours in an attempt to reduce the cleaning cost as I knew it would be deducted from my security deposit. All to no avail, rather than receiving any of my deposit (which was a full months rent) the management expects me to pay an additional fee to cover their "expenses". I don't know if this happened because of intentionally malicious practices or sheer incompetence, but it definitely sets a new low in how terribly a real estate company can operate. I wouldn't be surprised if the company was somehow in collusion with the cleaning services as well. The company also don't except checks over any online system either, which is outdated for 2017. I think the only reason this establishment is still running is because it's one of the few options in the area.

Very responsive and easy to work with. Cleaning was AWESOME. Would def recommend…read more Used for a move out clean and will be reaching out again for future services.

From the owner: Ace Cleaning & Company was founded in 2018 by Ramona Miller, a military brat who grew up helping…read moreher family with PCS move-out cleanings. Cleaning became second nature, and over the years she gained hands-on experience in everything from fast food kitchens to offices and retail stores. What started as a solo venture became a licensed LLC in 2022. Today, Ace Cleaning proudly serves Aberdeen and Harford County with reliable, no-nonsense cleaning you can count on.

Which i cud give this company 0 stars worst communication when you can get in contact with them…read morethen they're never on time informations never accurate and there attitudes are all terrible they love to pop up unannounced like they're always looking for something I have no peace living here. first i pushed the move in date back to give them time to get everything together move in an i still dont have a refrigerator for a week then n the beginning of the summer no less i was falsely sold on a house with central air move in an there is none I wouldn't advise the most desperate person to stay with this company at all in any state

From the owner: Our slogan is simple, "Your investment. Our priority". Redefining what it means to manage…read moreproperties by delivering unparalleled service and commitment.

Communications with residents. Not willing to answer questions or help with issues. Not prompt when…read moreasking questions. Take there time about answering questions and then usually say there is nothing they can do

if there is ANY way that you can choose another place to call home…read more PLEASE choose any location that these people do not manage. The property managers and their "assistants" are well... Sub par, not properly trained and in need of client relations boot camp. I have lived in one the properties they "manage", for 15 years. Its been a nightmare dealing with this company. They take your dues and do... NOTHING. if you fall in love with a property they manage. And find out that MRA is in fact the management company. Fall out of love and Move on... And this is coming from someone that NEVER leave reviews. the 1 star was only used so that i could post the add. it actually is to high.

If you are a landlord seeking property management, DO NOT work with HomeWorks Property Management…read more Initially, I worked with Lizza; she was very responsive, and things were fine. It took them six months to find tenants for my property. I'm unsure what systems they use to do background checks, but it isn't good. The tenants only paid their first month's rent, and after that, they were late and never paid the full amount. Then stopped paying altogether. My biggest issue with HomeWorks is their lack of professionalism. It seems like they use a third-party receptionist, so you have to schedule a call with your actual property manager. The property managers constantly miss the scheduled calls, and getting information that should only take a few minutes can take days. To date, I have had eight missed meetings with Christine and Zaphyr. To make matters worse, the portal is never up to date, so you have to call to know what is going on with your property. It has been a complete nightmare working with this company. Save yourself the headache and find a different property manager.

Stay away from this management company. I have used them for two years now and they are the worst…read morecompany ever. All my tenants constantly complained of not getting the maintenance from these guys. After terminating this company, they refused to pay me the due rent and security deposits of my tenants. It has been over five months they constantly give me the run around. I am now using an attorney and will most likely sue the company. Stay far away.

As an active-duty military service member stationed over 2,000 miles away, I trusted Chesapeake…read moreProperty Management and their real estate team to care for my home. That trust has been completely destroyed. After months of poor showing feedback, I repeatedly asked about the condition of my home and the reported odors. I was assured everything was fine and that it only needed a little paint and new carpet. Unable to get straight answers, I flew over 2,000 miles to inspect the property myself. What I found was unacceptable. The home was listed for sale in a filthy condition with an overwhelming dog urine odor. The laundry room and garage, where the dog had been confined, smelled terrible, and the damage to the laundry room door was obvious. These were not minor issues, and there is no way they went unnoticed. The most disappointing part is the lack of honesty and communication. Had anyone simply told me the truth, I would have immediately approved deep cleaning and repairs instead of allowing my home to sit on the market in a condition that likely drove buyers away. After paying Chesapeake Property Management for more than two years, I expected my investment to be protected--not neglected. I have lost all confidence in Linda, Mary, and everyone involved in managing and marketing my home. As a military family, we depend on property managers because we can't simply stop by to check on our homes. I should never have had to travel across the country just to learn the true condition of my own property. After seeing the condition of the home I fully understood why it did not sell, I myself would have never purchased this house in this condition.

So far in the last several months this has been my personal experience as a property owner. Please…read moretake what you will from it. Linda will tell you to "calm down" with whenever you provide feedback on basic customer service skills of her associates that were unsatisfactory. It felt that no one takes their clients here seriously with basic respect and professionalism that they deserve as paying consumers. The property managers are defensive or ignore any sort of negative feedback without taking any accountability whatsoever. There also seems to be a of forwarding any issues to Linda (the matriarch) rather than being able to resolve conflict or problems on their own. They are not responsive with respect to correspondence and take days to respond, when a typical expectation is to respond within at least one business day. I have also overheard them insulting clients over the phone in one particular instance, which was unprofessional. Property emergencies were handled frantically and they did some decision-making on their own without my authorization which caused additional issues. I also experienced problems receiving clear communications about what to do with the insurance process when damages to my property occurred. It could have simply been a template email on what the next steps with a reasonable timeline and what to expect in order to avoid this problem. Administratively, documents were not updated into the portal in a timely manner which was frustrating. I had to make sure to save all docs on my own (suspecting that this would happen) so that I did not have to chase people around. This is also family owned so perhaps nepotism is at play here. The overall aspect of servicing clients feels as if they are complacent and not willing to grow as they are not very service oriented and have outdated management styles that do not fit the demands of what clients need today. Now that my tenant has vacated, it has been almost a month since the property managers have not even bothered to contact me on what the next steps would be for that. On the plus side, they did recommend a good insurance agent for landlord's health insurance.