Worst company I have ever had to deal with CEO not helpful…read morePresident not reachable Community liason does a terrible job and won't cooperate with our board I would rather self manage than deal with this ridiculous company

This company is awful in the customer service in my experience. We have not been able to resolve…read moreissues through them regarding a home improvement issue I don't know why my development bothers using them except for "back office " payment management, because that website and overall platform is pitiful. Not to mention their local office post hours and the personnel isn't even on site when they're supposed to be. When you email them you get a chat bot automatic response that they will respond in 48 hrs , but NOT. I hope my development gets rid of them and cancels their contract ASAP because they don't deliver service at all. VK

I rented an apt from this company for 5 years. I just received my security deposit refund which was…read morea shock to me. Apparently I am doing a remodel on my old apartment courtesy of my security deposit. I am being charged for damages on items that were never in the apt when I moved in. I am being charged for things that weren't damaged at all. This company obviously is trying to get me to pay for the remodel so they can increase the rent from $750/month to $925/month. Apparently I read another review of this place and they took his deposit by lying as well. I have to question the integrity of a business that would act like this. I could go on and on but won't. I am contacting the appropriate people to see how this is legal and going to file the appropriate paperwork and seeing what else I can do. It's horrible to take advantage of people. So I would stay far away from this company and any of their rentals. Being a honest businessman is not that hard to be.

DO NOT WORK WITH THIS COMPANY. The only reason they have one star is because I couldn't give them…read morezero. I stayed at one of their apartments for two months, and had the worst experience. I needed an apartment quickly, so I looked over the fact that there was bugs crawling around on the floor and that water occasionally leaked through the ceiling. The apartment was this way when I originally toured it with one of their agents (dead bugs were clearly visible on the ground and in the window sills), so I did not complain because I assumed the management was already aware of the situation. However, after moving out the company charged me over $800 (more than a full months rent) for cleaning, pest elimination, and other services. Again, I only stayed at the apartment for 2 months and left it in the exact condition it was in when I arrived. Before leaving, I personally even deep-cleaned for about 6 hours in an attempt to reduce the cleaning cost as I knew it would be deducted from my security deposit. All to no avail, rather than receiving any of my deposit (which was a full months rent) the management expects me to pay an additional fee to cover their "expenses". I don't know if this happened because of intentionally malicious practices or sheer incompetence, but it definitely sets a new low in how terribly a real estate company can operate. I wouldn't be surprised if the company was somehow in collusion with the cleaning services as well. The company also don't except checks over any online system either, which is outdated for 2017. I think the only reason this establishment is still running is because it's one of the few options in the area.

Very responsive and easy to work with. Cleaning was AWESOME. Would def recommend…read more Used for a move out clean and will be reaching out again for future services.

From the owner: Ace Cleaning & Company was founded in 2018 by Ramona Miller, a military brat who grew up helping…read moreher family with PCS move-out cleanings. Cleaning became second nature, and over the years she gained hands-on experience in everything from fast food kitchens to offices and retail stores. What started as a solo venture became a licensed LLC in 2022. Today, Ace Cleaning proudly serves Aberdeen and Harford County with reliable, no-nonsense cleaning you can count on.

Communications with residents. Not willing to answer questions or help with issues. Not prompt when…read moreasking questions. Take there time about answering questions and then usually say there is nothing they can do

if there is ANY way that you can choose another place to call home…read more PLEASE choose any location that these people do not manage. The property managers and their "assistants" are well... Sub par, not properly trained and in need of client relations boot camp. I have lived in one the properties they "manage", for 15 years. Its been a nightmare dealing with this company. They take your dues and do... NOTHING. if you fall in love with a property they manage. And find out that MRA is in fact the management company. Fall out of love and Move on... And this is coming from someone that NEVER leave reviews. the 1 star was only used so that i could post the add. it actually is to high.

#1 Management company in Maryland!! They Strive For…read moreExcellence!! Great Customer Service Extremely Knowledgeable If your in the market for a property management company this is the place you want to be!!

If you are a landlord seeking property management, DO NOT work with HomeWorks Property Management…read more Initially, I worked with Lizza; she was very responsive, and things were fine. It took them six months to find tenants for my property. I'm unsure what systems they use to do background checks, but it isn't good. The tenants only paid their first month's rent, and after that, they were late and never paid the full amount. Then stopped paying altogether. My biggest issue with HomeWorks is their lack of professionalism. It seems like they use a third-party receptionist, so you have to schedule a call with your actual property manager. The property managers constantly miss the scheduled calls, and getting information that should only take a few minutes can take days. To date, I have had eight missed meetings with Christine and Zaphyr. To make matters worse, the portal is never up to date, so you have to call to know what is going on with your property. It has been a complete nightmare working with this company. Save yourself the headache and find a different property manager.

I wish I had known about these Yelp reviews... I've owned rental property for over 30 years and…read morehave managed several of them by myself, some out of state, so I am no newbie. I also renovate homes, so I am not uneducated in the realm of home repair. This property, in a desirable waterfront area, was our family home which we renovated top to bottom. Many contractors who did work on the property were very complimentary and several people said we would have no trouble renting it out. I spoke to Linda, the owner, at length before I signed the contract. Little did I know that I should have been taking notes and had those notes verified and signed! One thing that Linda told me was that she and her spouse also run a handyman company that does repairs at a reasonable rate. When a very minor repair was needed just prior to putting the house on the rental market, CPM denied making the statement about the rate. If they tell such boldface lies, what else is in store? Inexplicably, they did not put the property on the market for FOUR months. After one month of finally being on the market, they recommended a rental reduction. I asked to wait and, lo and behold, a desirable tenant signed the lease. Since the property sat for so long, landscaping needed to be done before move-in. CPM got a quote for over $200. I shit a brick and called the landscaping company, who obviously had no idea what the scope of work was. When I explained what was needed, the cost was reduced to $80. So, don't expect this company to work for your interest. Pre-move-in cleaning was also outrageous (and mandatory) especially considering that I had it cleaned when I handed over the keys four months prior. Heather (in the office) has been sometimes helpful and patient but there are questions that I've routinely asked again and again with no answer. I cannot trust this company at all and am biding my time to make the switch to another property management company.

I highly would not recommend to rent to this property management. They provide poor service. The…read moreMaintenance Person does the bare minimum to repair household items, have to come to the property multiple times due to lack of knowledge. I had move in the property January 2022, the house was not professional clean, had trash in the closet, house was not painted had stains in the bathroom. Please read your lease agreement thoroughly. You are required to hire Chesapeake Property Management preferred Cleaning Company when it is time to move out of the property. The prices ranges from $200 and up. If you decide to move in one of Chesapeake Property Management, make sure you take pictures of the property prior to moving in and after. Document everything to ensure you are not liable for anything