I have had insurance companies in the past, all different. One for Life Insurance, one for car…read moreinsurance, one for Homeowners, one for Flood and yet another for wind and hail. None of whom gave me any personal attention. I was so impressed with Melissa Stabene at State Farm when I bought a life insurance policy because of her genuine concern for my needs and clear explanation of policy choices, that I moved all of my policies to her. Now I know I will receive the best customer service and coverage for all of my insurance needs

I would highly recommend Tony Pope's State Farm Agency for all your insurance needs. I found them…read moreto be so helpful and professional. Relocating is stressful enough and they were so helpful in so many ways! I feel as if I made good friends and well as taking care of my insurance needs! Win/win

He has been there for us in a major event in our lives . Third floor above us had a major fire ! We…read morereceived a lot of damages from water from water lines that melted and from hoses ! One call at 2 AM ! To State Farm and they were there ! This fire was in 09 , towards the end of our policy . They kept us . THANK YOU ! We have been with them for 23 yrs now

I've been with State Farm for over 12 years and my family have been loyal customers twice that long…read morebut since we moved to South Carolina and started using it here through Charlie McQueeneys office the service has been horrible. They throw random HUGE fees at you with every tiny change to policy and don't tell you. If you have the nerve to call and question them on it they tell you "well you should've just known there were extra charges". My bf was trying to help figure out the problem and Mrs. McQueeney told him "He needs to just shut up since his name isn't on the bill" And cutting me off every time I tried to talk. I have never in my life has such horrible service from anywhere. I cancelled my policy with them immediately. If you want good insurance without insane hidden charges go elsewhere because McQueeney State Farm is an office full of rude con artists.

Ross is a great job of taking care of me. He helped me select all the insurance I needed are the…read morecoverage I needed as well as he's helped me file claims thank you Ross.

I know this is long but I hope you take the time to read it because if Ross Berman is attempting to…read moretake advantage of me, imagine how others that may be on fixed incomes that he's writing bogus policies for and getting away with. It may seem as if I signed something before I read it but that's true at all! I was never given the opportunity to review the policy even though I made numerous attempts to do so before money was drafted from my account. I also added the complaint I sent to insurance commissioner of SC. As a single father the most important and valuable asset I have is my home. Trusting someone enough to come into my home and sell me a policy with the coverages that not only protects my investment but my family as well. That is something we all should feel secure about. Ross Berman did just that up until I signed the outline for the coverage he made me believe I was getting along with the financial agreement. Ross promised to bring the written policy back to me in a few days so he could review it with me and make sure the coverages I signed for were written in the policy. I contacted Ross for 34 days by phone, text and emails I finally received a copy of a Commercial Builders Risk Policy through email. Mind you I do not own commercial property, I own residential property that I am remodeling. Not only was this this not the policy I agreed to but in this policy it clearly states that after the first draft is made from my checking account I am liable for the full premium of the policy whether I keep it, cancel it or they cancel it. Ross pulled a fast one on me. He held this policy until one day after the first payment was drafted from my bank account then delivered a Commercial Builders Risk Policy that I've never seen and is worded to benefit the insurance company 100%. "I contacted Ross Berman of Oak Insurance about insurance coverage on my Johns Island property. I emphasized with Ross that I needed coverage for all my personal property as well as general liability becuase construction was complete on the studio and I was now living in it. I provided all the information that Ross requested (value of contents, personal property) and with that information he put an outline together and brought it by for me to review on 10/15/2015. I told Ross I would review it and get back wth him the next day because my present policy was set to expire the next day 10/16/2015. I took outline of coverage and reviewed with my finance person, and we agreed that everything I wanted covered was to be insured. I contacted Ross the next day. I signed documents and wrote Ross a check for $1344.03 for down payment on the policy. Ross took the check, signed docs and said he would get policy written and be back in touch with me in the next few days to go over and review the written policy. On 10/15/2015 Met with Ross get outline On 10/16/2015 met Ross to sign outline of coverage and give down payment Ross took the check, signed docs and said he would get policy written and be back in touch with me in the next few days to go over and review the written policy. After a few days went by and no word from Ross, I contacted him to review the policy and he told the policy wasn't ready that it takes a time for these policies to be written. So I began to contact Ross on a regular basis by phone, email, text and even stopping by his office. His response to my request for the policy was either, "it's not ready", "these policies take time to get written" or "let me call and see where they are at with that!" I contacted Ross numerous times between 10/16/2015 and 11/18/2015 to get a copy of the policy so that he could review it with me. Finally I received an email with the policy attached on November 18, 2015 at 6:17 pm, Then on November 19, 2015 Ross dropped off a hardcopy of the policy to my house but didn't have time to review it with me. Earlier that same day a representative from Bass Underwriters' Inc came by to take photos of my house. I finally receive a copy of the policy and I'm still having trouble getting Ross to come by and review the policy with me. Then on November 22, 2015 between the hours of 5:45 and 7pm someone had broke into my into my utility trailer stole tools from me.. So I contacted the police, made a report and started making list of tools that were missing. My next call is to Ross to let him know what had happened and let him know that I wasn't sure if I was going to file a claim yet or not because I wasn't sure what was taken in the robbery. At this time Ross informed me that the policy didn't cover the loss of tools. I finally received a copy of the policy exactly 34 days after I made downpayment and signed docs and one day after the monthly payment of $328.19 was drafted from my checking account did I receive a copy of the policy

Just want to express my gratitude to the amazing team of State Farm under John Acker !…read more Besides of great professionalism and knowledge, they are on top of their game making sure your account is up to date. Great communication with all agents, that make you and treat you like family !! Hands down the Best !!! Jean-Claude Quintin de K.

I have used John Acker and his team for several years now for both my home and auto insurance. I…read morehave been beyond impressed with the service they provide. John has worked with me to find the best possible rates, answered any questions or concerns I've had, and has been 100% responsive and helpful when I had a claim. I literally feel like a State Farm commercial when I tell friends about the amazing service this team has provided. I am so thankful for them and all they do to go above and beyond to help me!

Angela is wonderful, they have the best prices around for auto and golf cart insurance. They search…read morevarious companies to find the best rate possible. I had a golf cart policy with foremost and she was able to get the exact same policy with them saving $380 a year.

Abri Insurance offered bundled insurance; it saved me money and made it easy! Thank you Thuy and…read moreAngela.

Do not go with this agency or agent for insurance. State Farm is just fine however this agent has…read moreno understanding of customer service. We have recently changed banks and we're trying to get everything changed over for our payments and this agent chose to cancel my policy without ever making a phone call. She notified our apartment complex before ever notifying us saying the policy was about to be cancelled and proceeded even upon request via email to not call me and cancelled our policy and notified us 4 days after she cancelled the policy and all this during the floods here in Charleston. This agent has no concern for her clients or their well being. Also the other review is from the agent it's not from a client.

Good customer service is hard to come by in the insurance world. I couldn't have chosen a better…read moreagency for my vehicle, motorcycle, and homeowner's insurance. Thanks especially to Ellen for helping me fix the issue with my motorcycle insurance.

Matt at Dunes Insurance is a great agent and has been very helpful in navigating some insurance…read moreneeds that we had. He is patient and responsive and understands where you're coming from, and not just looking to make a buck and move on. We've been very happy with him and will definitely use them again the future.

Just got a quote for auto insurance and got a way lower monthly payment and more coverage! I have…read morean accident on my record and was paying so much and this place by far gave me the lowest quote compared to all these other companies I tried so I'm happy! And it was super quick and easy