I have NEVER been so impressed with ANY company as I am with Pinckney-Carter!!!! We recently had to…read moreput a claim in with Liberty Mutual for our Audi convertible top and was having difficulty, so we called Pinckney-Carter and Diane took over the claim. Diane kept in touch with us on a daily basis and answered ALL of our questions which sometimes required her to make several calls and write emails. Diane NEVER made us feel like we were a bother and ALWAYS made sure we were satisfied with the results. I would highly recommend this company because they truly have Great employees in Diane and Rachel, they truly are the epidemy of Great customer service is all about!!

I was a customer for 15 years because I trusted them to look out for my interests and I didn't want…read moreto look for better deals. I did get an offer from an insurance company that made me ask why my rates were so high. Their response was, "No problem." They gave me another policy for $1000 less a year. I filed A claim for mold that was denied. The next year mold coverage was removed from the policy and rates went up. No effort was made to find a better policy. I finally left when the rates went up 20% with no effort to provide a better policy. I was able to find another policy through a different agency saving over $1000 with the same coverage. They really do not look out for their customers' best interests.

Best agency and customer service I have ever had!! Very…read morefriendly, knowledgeable, helpful, and kind associates and Heather is the best!

A few months ago I had a huge issue with DMV when I changed cars. My SF policy covered both…read morevehicles during the transition but DMV refused to believe it and imposed a fine. I spent hours at the DMV, on multiple occasions. It was only with Karolina's persistent efforts on my behalf that I finally got this resolved. I am therefore very grateful to Karolina. Also, Josie was very kind and professional when I paid my premium over the phone a few days ago after missing the due date. I am very grateful to Josie as well and would recommend them both, as well as your office, to anyone! Many thanks, George

Tesha saved me so much money. walked me through each and every step and followed up after the dust…read moresettled. My agent for life. Thank James Dj Duck Colburn

The Carey Insurance group went fully remote but is willing to meet in public, if needed. Few years…read moreago I got insurance through them but upon recent inquiries they don't respond back in a timely manner, days go by without any updates. It's okay though because I know life happens plus I was able to find a cheaper quote with another local insurance/broker agency within a week. I think some customers fall wayside for them and I'm one of them. They're worth a try but don't be surprised if you don't hear back from them!

Worked with Patrick Condon. He saved me $4500 and I wasn't even insured with him. My agency was not…read moreawa King Street Agenre of the change in the flood zoning and overcharged me $4500. Patrick helped me sort everything out.

The King Street Agency is exactly what you want in an insurance agent-thorough, consistent and…read morecustomer service oriented! Everyone who I have worked with is professional and always willing to go the extra mile! The office space is beautiful and they have parking (which is hard to come by in Charleston)!

David is very calm and personable. He puts the effort in to make sure his customers are taken care…read moreof and happy with what they have selected. For the last two years he has help my wife and me to find the best Medicare Advantage plan for each of us. (My wife's is harder as she has more doctors and medicines.). Even so, David takes the time to make sure that both of us are happy with our selections.

We first came to David last year after much frustration and issues with both our homeowners and car…read moreinsurance with our previous agent. He was EXCELLENT. He found us homeowners insurance that meant our needs and got us car insurance that also covered what we needed. He also gave us great guidance on some tricky insurance situations we had with our property. He really worked with us and took our entire situation into account. That was in 3Q2024. Then we decided to talk to David for our health care insurance coming into 2025 to see ifwe should change anything going into the year since I will be starting Medicare in 2025. He found us health care insurance that seems better than what we have had and it is costing us less than half of what our old insurance would have cost. And it has positioned us better for my transition to Medicare later this year. He also helped us change my Mother-in-laws healthcare and worked with our friend. Both were extra beneficial. David is extremely knowledgeable and genuinely cares about doing the right thing for his clients. He is on top of everything!! I highly recommend!!

Fred at American Eagle helped my parents out with a review of their health insurance and told them…read moreto stay in the plan they have because they had a good plan already. They are honest and knowledgeable and can shop a ton of carriers for best plans, highly recommend getting your plan reviewed often! This year medicare is dropping a lot of plans so they will be getting theirs reviewed again this month.

Long time client. Every request was responded to same day. Cassie is great, but also wisely…read moresurrounds herself with a fantastic team so we always have a contact.

Inconsistent with communication regarding policies & procedures. Then when I started asking…read morequestions, it took forever to hear back & there was a complete disregard for the situation. After increasing my bill from $138 to $202.. the very next month, they increased it again to $250. Called to find out why & she couldn't give me a reason. The reasons she was giving me was the same "reasons" I was given the month before when I called to find out why it went to $202. Never in my life have I dealt with a car insurance company that was so incompetent & greedy. I was hopeful that after questioning the increase to $202 that it would come back down the next month (which I was told it would by Cassie via email) but instead it went up $50 to $250 a month. I immediately got on the phone with Progressive & was able to get the exact same coverage for only $129 per month. Ridiculous agency.

Crosby Insurance Group is as high class as they come. I have never been more satisfied with my…read moreInsurance experience. What is usually a stressful situation and something I don't look forward to doing or dealing with is done with ease and comfort thanks to Davis Crosby and the rest of the team. They go above and beyond for there clients and make your life easier. Most recently, I purchased a new truck on a Saturday. I was not able to leave the lot with the car that day unless my Insurance was updated. I gave a quick call to Davis (asking him if he could do it first thing Monday - so I could get the truck that Monday). Instead of doing it Monday he went to the office and worked with the dealership on getting my insurance up and running that day - allowing me to leave w/ my new truck on Saturday! Crosby Insurance Group now handles all of my insurance needs from Auto to home and again, I could not be more satisfied. Thank you Crosby Insurance Group!