James has been absolutely awesome to work with. He's been both informative and pleasant to get…read morequotes and complete our transfer from another insurance provider. The whole "like a good neighbor" motto really seems to ring true here.

Peggy did an amazing job she went way behind her job duties to help me out through thus crisis I…read morenow consider her a friend she is very kind and easy to talk to I would recommend her to anyone going through a crisis she is the nicest lady I've ever met

I did not buy a policy from her, but she was helpful in giving me a quote. I appreciate her time…read moreand attention. She was pleasant to work with.

I had some questions about my tax liabilities after some of my investments had changed. I contacted…read morePaul is Yelp! and made an appointment. We chatted for a bit about my situation, and he was able to give me good, actionable ideas on how to best manage my tax exposure.

VERY EXPENSIVE. I spent over $3k annually for tax prep and filing. I would not say my taxes were…read moreoverly complicated, and I even had a bookeeper who organized all my business documents for Paul's team. Truly as organized as one could be! Not sure if they charge based on income, and could not get an itemized receipts of charges. Would not recommend.

Had an absolutely wonderful experience working with Elizabeth! She went above and beyond to answer…read morethe many questions I had and help me make smart decisions regarding my policies, all while keeping cost-savings in mind. I highly recommend working with her, especially if you're new to NC or new to homeownership!

Great communication, professional, and helpful with not so easy situations. Appreciate his…read moreknowledge and quick responses to concerns and questions.

I have had nothing but trouble with my flood insurance ever since day one with this company. I am…read morechoosing to go with another agent at this point.

This spot is kinda hidden due to recent traffic patterns and construction…read more The staff was friendly and made this pretty simple once I found out location. It was clean and nice inside also. I'll be waiting for my to go coffee the next time I stop in !

On Franklin Street, you'll see food, coffee, galleries, and bars. But what you might have missed…read moreis the new face in town : Fifth Third Bank. They might be new to Chapel Hill but they've been around for 160+ years! I needed savings account for my son who is 10. It was going to be where he would deposit his own money. It's been a very long time since I've opened an account up but everything from start to finish was seamless and secure. Mr. Carr went to great length to introduce me to staff as we passed by them (which made me feel more comfortable) instead of just rushing me into some office to take my information. This branch really got to know me as a person and not just as account number. If you want personable and professional give this branch a chance. PARKING: there is shared parking all around the building as you pull in. Handicap accessible to the left of the building and a bike rack in the front. SEATING: I counted 3 designated areas where you can sit comfortably- coffee bar, side area, and front entrance. ATM: inside the first set of double doors to the right is an ATM. During business hours anyone can use them. But banking members can use their card after hours since its locked. HOURS: only closed on Sunday and traditional banking holidays.

I've been a customer with University Insurance for about three years. They've been great, but I had…read moreto share my five-star experience dealing with Harvey, Annie, and John after my car was stolen recently. They made the whole process way easier than I expected. I discovered the car was stolen around 7am and was in a rental car, provided by Erie, just a few hours later. The agent, adjuster, and everyone I interacted with was so kind and responded very promptly. They coordinated everything seamlessly with the rental, body shop, insurance claims, without me having to chase folks down and spend a lot of time on paperwork. They kept me informed every step of the way and provided a fair and generous settlement once my car was recovered and we realized it could be repaired. Overall, they made what could have been a stressful situation far less difficult, and were so easy to interact with along the way. I highly recommend them!

Steer clear of Heartless Hartford!! This company cancelled my mother in law's HO insurance while…read moreshe was in a COMA, a loyal customer for years, and then REFUSED to help my wife update the insurance for the estate while we try to sell the house. Hartford's customer service in on par with sewage!! Do NOT use this company. They are a disgrace.

Andy met all my needs and then some. He restored consumer trust based on my previous interactions…read morewith insurance salesman.

I couldn't be more pleased with the services provided by Andy Mills and the Metlife team. When my…read moreapartment community suffered from a severe fire last Spring, Andy and his team on site within 24 hours and helped get me and several other clients assisted in a timely manner. He was also able to offer extended insurance coverage for my automobile, with better benefits and at a much lower rate than what I was paying for since 1999. Andy is the true definition of customer service and is readily available to support his clients in any case scenario.