This store is amazing! The service is just top notch. If you are looking for furniture give Sweet…read moreMagnolias a try. The staff is so helpful and knowledgeable. I would totally recommend this place to friends and family.

Bought 3 bedroom furniture and a coffee table set back in June 2021. I received 2 out of the 2…read morebedroom sets as promised and the coffee table set immediately. The last bedroom set I was promised mid-August, it's now mid-November and they're trying to tell me it isn't in yet! I'm so frustrated with the lack of communication (I had to call every month) and having been promised next month every month that I'm asking for a refund! Worst part is having to order from another store and waiting all over again!

I am writing this review due to the lack of communication and the unresolved reimbursement issue…read morewith Rustic Woodworx regarding my custom mudroom cabinetry, delivered on August 30. Upon delivery, the cabinets had visible paint damage through the shrink wrap, which was the only packaging used. The truck driver, Eric Wilhite, who was hired by Rustic Woodworx, helped open the wrap, inspect the damage, and arranged a video call with Randy Hamblen. During that call, Randy agreed that I should obtain bids from local painters and that Rustic would reimburse the repaint cost. After the call, I also sent Randy detailed photos of all paint-damaged areas. I received multiple quotes and informed Randy that the lowest bid was $800, which he approved. After the work was completed, I sent photos of the paint preparation, paint work, and the proof of payment to the painter to Randy on September 7. On September 12, Randy responded: "Good afternoon, did the painter provide any kind of detailed invoice? The insurance company is asking for one. Trying to get this expedited for you. Thank you for your patience." I provided the requested detailed invoice on September 15. Since then, I have reached out repeatedly--via text messages on Sept 20, Sept 27, Oct 9, Nov 17, and Nov 24--and left multiple voicemails, as he is not answering my phone calls. My wife also attempted to contact Janet Hamblen without success. We have not received a single reply from Rustic Woodworx since September 12. It has now been several months, and despite our efforts to resolve this matter patiently, Rustic Woodworx has not followed through on the agreed reimbursement or provided any update. I am disappointed by the lack of communication and accountability. I hope this review prompts the company to finally respond and resolve this outstanding issue.

I've been searching for the perfect cooler addition for my back deck, and Rustic Woodworx…read moreabsolutely delivered. The cooler they built is not only gorgeous to look at, it's functional and meticulously thought-out. I'd recommend working with this team 10 times over!

Justin was kind, knowledgeable and professional! We need…read moremore like him! I would recommend him without reservation. He reviewed all of the warranty options and helped us select the best option for our circumstances. We felt that he was honest and fair. We really appreciated his professionalism for this major home purchase.

awesome service at the Hixson Tennessee location go see them for any of your furniture or appliance…read moreneeds. Ask for Sandra she'll take good care of you.

The potterye was okay but not the same quality as 40 years ago. and the price of a piece was…read moresupposedly higher when I was checking out, than the original price said. Needless to say the store employee did not make a sale with me. there was hardly any customers shopping, so I would have thought that the employee could have ensured the price was correct on every item in the store for sale. From now on I will shop for merchandise somewhere else. What a bummer. This is just a reminder if you shop at The Plum Nellie, to check the price before you purchase something.

I normally do not like to shop...for anything. Even less for non-essential items without specific…read morepurpose. We did need a gift for folks were were visiting nearby, and we had just eaten at the restaurant up the street, and we had to walk by, so why not take a look, right? Turns out this is a women owned business featuring local artists in photography, art, ceramic, glass and more. Lots of unique pieces. And yes, on the expensive side, but as it turns out less expensive than two other gift shops (including the riverboat) offering the same candles. We were searching for butterflies and the staff were helpful in tracking down every item that qualified. We purchased a beautiful photo and added a frame from Walmart that made our dear friend's day. Stop in, take a look!

Love love love this shop! Very friendly staff, great items, and great deals! Found multiple…read moretreasures and very happy with the service! Will be back! :)

This is what a gold and silver dealer should be!! Always fair with reasonable premiums when buying…read moreor selling to them. If you want fair and honest this is the place to do business.

I went in the other day with some pieces and Frankie helped me out. We were able to finish a deal…read moresuper quick and easy with great prices.

This place has better customer service than big name furniture stores. I bought a chair, got it…read morehome and the leg was cracked. Took it back, they tried to repair it but it could not be fixed. They made good with a store credit that allowed me to go to their other store and get another chair. No hassle, no problems, just good customer service. I am a satisfied customer and will reccomend thus business. They take care of customers and want them satisfied with their purchase!

The service was impeccable! The product selection was what I thought I needed, turned out it was…read morethe wrong product calculated on my end so the value of my dollar went far with easy return process. THE BEST PART of this store is hands down, Misses Too Sweet, the friendly kitty keeping the store clear of unwanted critters. Our property management company will frequent this Elder's location for the great management, associates and Misses Too Sweet. Any franchise that fosters a stray like they have receives an A+ rating in my book on character and respect.

I came into the store and needed a specific trailer plug and they did not have it in stock. They…read morewere kind enough to order them for me and I had what I needed in no time. Big thanks to the Matt at Elders Ace Hardware of Brainerd.