Quick and friendly service. Highly recommend. Thanks for helping me replace my mower blades. 5…read moreStars

Thank you for your response. To be fair, you are correct regarding the final dollar amount. The…read morebill was approximately $894.69, plus an additional $109 charge, which was partially negotiated. My original estimate, however, was around $600, so the significant increase was difficult for me, especially as a senior on a fixed income. The repairs were completed in August 2024, and while some work was done, the blades were not completed at that time. From that point forward, I continued to experience starting problems with the mower. As recently as today (July 28, 2026), I have replaced the fuel pump and fuel filter again and had the blades sharpened. My review was not intended to exaggerate or misrepresent the facts. It reflected my disappointment with the overall experience. Although I was unhappy with the outcome, I was never disrespectful or rude to anyone. I simply expected the mower to perform properly after spending nearly $900 on repairs. I gave the shop the benefit of the doubt and was willing to return for future service. However, when I was told, "We don't want to work on that mower," I felt dismissed as a customer. Whether we agreed about the repairs or not, that response left a negative impression and played a large role in my rating. I appreciate the work that was done and want to be fair in my assessment. My concern is not about assigning blame, but about the gap between the original estimate and final cost, the ongoing issues I experienced afterward, and the feeling that my concerns were no longer welcome.

I took two Stihl chainsaws in for a tune up and chain sharpening. Both were originally purchased at…read moreAmerican Chain Saws. I was rudely told that they wouldn't be able to get to them for approximately 5 months. I expressed surprise, saying that in the past they had provided this same service in a timely manner. In reply they said that they are a "Premier" Stihl dealer and don't routinely provide the service I was requesting. So, I asked where would they recommend I take my chain saws for service. The person behind the counter said he had no idea, that I could google it. I'll never go back

I was looking for Stihl products and this came back in the search results. I picked up a pressure…read morewasher and blower. The prices are a little tough but I don't think they make the call on the Stihl pricing. They have tons of products in stock and gladly spent time with me to make sure I knew how to operate them when I got home. They took down my information as they wanted to register the products with Stihl for me. While I was there, all of the other business was for servicing. I have a trimmer and will bring it back for service but probably not until later in the year as they are trying to keep up with servicing requests now (early summer).

Awesome job! Very knowledgeable and courteous. I had problems starting my Kubota z231 ever since…read morebuying it pretty much new with only 16 hrs engine time. It had been sitting for 2 yrs when I purchased it. Ken diagnosed it as a clogged carburetor. He broke it all the way down, thoroughly cleaned it and reassembled it. It started right up and has been working great ever since. I thought I needed a new carburetor but Ken said he could fix the existing one he did in a timely manner. I will be using him for ALL my z-turn services moving forward. I HIGHLY RECOMMEND HIM!!! Thanks Ken of KC Lawn Mower Repair and Service!!!

Great service and price. Fixed our lawnmower quickly. I would recommend…read more Quick service and quality work.

Dropped my lawn mower offer 3 weeks ago. No status update, when I call no one picks up can't leave…read morevoice mail no answer to me emails.

Joseph did a wonderful job repairing my lawnmower's self propel system. He also adjusted the…read morecarburetor and cleaned engine.

I needed the self propel cable plate replaced, however the part was no longer available for my…read moreHusqvarna. Sham did a great job engineering an alternative and so far it's working and I'm pleased. The repair was finished in a timely manner and he stayed in touch via text. I also felt comfortable with him because he was laid back and easy to talk with. He explained in detail how he repaired the mower. Honest and genuine. I highly recommend Mower Doc.

Always professional and knowledgeable on all equipment. They don't miss... my opinion!!!read more

Did what they said they would do. I needed a belt for my riding lawnmower. Couldn't find one…read moreanywhere, but they searched every store and found one in Newnan and sent it to me. Great job Guys.

Shay was excellent today when I visited to get my self propelled mower repaired. It had stopped…read moreself propelling. She had a mechanic take a look and there was a twig stuck in the belt that was causing the problem. They removed the twig and sent me on my way no charge. Thank you for operating a business with integrity. Thanks!

Friendly people, good service, fast, exactly what I needed. Wheel replacement and air filter for…read moremy toro push mower.

Highly knowlegdeable and well equiped shop. Easy access and working hours. Good prices and turn…read morearound time.

The worst machine shop I've had the misfortune of dealing with, personally and professionally…read more Issues: Poor workmanship and quality, incomplete work, low levels of professionalism or professional courtesy, billing for work not performed, and lastly doing unauthorized work. I have had numerous awful experiences both personal and professional with this machine shop. They come highly recommended over the years so I expected at least a 4/5 star service and workman ship to be top notch. They have been in the business for a long time, so you expect a shop like theirs to have it down to a process. Personal: I had my engine built for my track car a shop on the other side of town, I was excited to see the shop I had selected using Ball. I got the engine completely overbuilt, got it on the Dyno for the tune, and my very experienced tuner noticed a noise that caused him to cut off the session and advise me to get it towed back to the shop. Turns out Ball Engine had clearanced my engine wrong, requiring my shop to spend the time to take the motor out and replace Cams, Crank, And all valves and retainers. Another 2 months of my car being down, and she's back. Finally everything seems right. 7K miles later, my engine in my track car snapped a valve on track. Bucket wasn't spinning. Engine seized. 10 K down the drain, because of their mistake. No warranty. Professional: They also did work for my Dealer. Sent some heads over to be inspected and advise on needed work. My customer was on a tight budget rebuild. Ball engine does 500 dollars of unauthorized work. The heads don't even look cleaned. It's still got a bent valve. Subsequently, Each of our service advisors has at least one "incident" with this machine shop, all having to do with work quality and price. It is apparent that Ball Engine is riding on its laurels of previous work and does not care one bit about its customers. Skip this place and save yourself many headaches.