Ive spent months trying to find a small town bank thats personal and will help me grow my business…read morebut also large enough to handle my needs. Melissa Coffey spent so much time coaching me to help me plan ahead to grow my business through the wide variety of tools that first bank and trust offers. I cant thank her enough. if you need help from someone who genuinely cares. Give her a call!

From the owner: First Bank and Trust Company specializes in delivering personalized financial solutions for…read moreindividuals, families, farmers, and businesses of all sizes. We offer a full range of services including personal and business banking, agricultural and commercial lending, mortgage lending, trust and wealth management, and free digital banking tools designed to make managing your finances simple and convenient.

Best Bank in Wise county!!!! They have a great investment department, tellers are awesome and…read moreeveryone is very friendly

We moved to Wise VA in early 2020 and chose this bank to support local business. it had a few…read morequirks we weren't used to in my 45 years of using banks - daily max of $800 on my debit card was one. This issues with fraud shutdown of my cards has been a constant battle. We had 4 shutdowns in a quick row and had to get new cards. Oh wait, our card printer is not working happened several times. Then they decided to shut down their ATM machines and not replace them- but we can get a whole $10 of fees per month reimbursed. Pain in the posterior. At that point, we decided to change banks because of the hassles. Since that point, my card was shut down in November without notice. Another fraud alert supposedly. And then they shut down our business account without notifying us. Because we let the balance sit at $0 for seven days. Now we can't even change the account routing with our eBay business because they need to verify our existing account. Which is closed. I call to complain and get a very defensive "supervisor" that just didn't seem to care that we were having these issues. When she told me that "I'm sorry you feel that way," I took it the same as saying F-you, too bad. I drove over to the bank to close my account in person and guess who I get to deal with. Miss I'm sorry you feel that way. She argued with me for every complaint I brought up. Very defensive. And of course, she was the only supervisor available. Worst bank I've ever dealt with. The things they are doing to supposedly protect my money seem more to protect the bank than with good customer service.

I have been with NPB since 2009 and they have taken such good care of me. So much that when I moved…read moreback to D.C. in 2010, I kept them as my bank. There is something to be said about small town life and business. The service they provide is unmatched in any city. I will be a loyal customer for the rest of my life. Thank you to all the people at the Clintwood branch. Nothing like home.

This bank is in fact in Castlewood, VA, not St. Paul. And given that neither town is more than 3…read moremiles from the other, I have no idea why the bank's location is misidentified on this website. It's not as though St. Paul is a big place and Castlewood a small place. They're both tiny, but those of us who live here can certainly keep them separate in our minds. I have no particular love for big banks, and BB&T is a big one. I feared that at first, but I like the people at this bank (corporate BB&T: take note!). For my needs, the size of the bank really doesn't count; continuity in staff, however, matters hugely. I like and trust Pam and Christine, and they have been at this branch since I started banking there more than a decade ago. I also know, however, that holding on to good staff requires good (or at least not idiotic) management, so I compliment the bank manager, though I don't know her at all. The bank is comfortable for me. All I really require is competence: a bank that doesn't get my account screwed up. But it's nice when you can go to a bank and be called by name, you know? It's nice to actually like the people you interact with rather than simply think, with approval, that they served you well. It's nice to have both.

I love Regions bank because you can find a location just about anywhere! They do a great job of…read moreserving the community. The only negative I have about them is they bug the shit out of me with stupid text messages all the time...come on guys...leave me the hell alone...lol

From the owner: Looking for a bank in Johnson City, TN? The University Johnson City branch is located at the…read moreintersection of Mountain Home Drive and West State of Franklin Road, west of Mountain States Health Alliance Athletic Center in Washington County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 237 branches and 338 ATMs across TN that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer.

Had to make a deposit this morning and sign up for online banking and Wanda Chandler at the…read moreHarrogate branch was very friendly and very helpful. Thank you for great customer service.

From the owner: Since 1894 we have loved our communities, our customers and our FCB teams! We are passionate about…read moregiving the best banking experience possible to our customers and the communities we serve. As a locally owned bank, family is the core of who we are...our customers are part of our family. Our promise is to give you the best we can and serve you with passion and positivity.

I don't have an account here but after walking in and not being acknowledged for a few minutes,…read morethen speaking with a Hannah whose rudeness was shown brightly, I will not be opening one. I guess it's back to Commercial Bank. Leaving one star because it smelled nice...

Very difficult to deal with, taking advantage of a bad situation, changing the amount of payoff…read morefrom 60k to 190k and then 150k in only 3 months. I can't get anyone from the bank to speak with.... except the banks attorney. You might want to look elsewhere.