Brandon was absolutely fantastic. I never thought I'd be able to tell a difference in service…read morebetween insurance agents, but Brandon truly went above and beyond. We bought a house and shopped multiple insurance firms. Brandon was the only one who spent time with me on the phone to understand our needs and our property. Where I had weeks of radio silence from the other companies, Brandon called once a week with updates and even made a house visit for document signatures! I'm incredibly excited to have him as our agent.

Brandon is wonderful. I needed a Rental Property Insurance policy for a home I am renting out. I…read morewas recommended to Brandon from another insurance agent because their carrier is currently not writing policies in CA. Brandon went above and beyond to help me find the right carrier. He was gracious with his time and any questions I have. A man of high character. Highly recommended.

The California insurance market is very chaotic and it is extremely difficult to find home…read moreinsurance. We had months of frustrations with other agents that could not come through. I am glad that our mortgage broker recommended Amanda. She came through for us with a CA FAIR and a Mercury plan that met all our needs. Amanda has excellent communication and customer service skills.

Looking for someone that will work hard for you and provide you with the details needed to make a…read more Informed decision about insurance - and good pricing? Look no further, Amanda is amazing!!! With all the crazy changes going on in the insurance industry we have had a rough time of finding someone we can get straight answers from and is reliable and responsive. Amanda is all that and more!!! Unlike other insurance agents, she is always looking out for our best interests, giving us sound and reliable information so we can make the best decision for our family. We live in Ramona and I so wish we found her earlier. Stop looking around and contact Amanda TODAY!!! It is so fantastic to have a local agent who knows what she is doing and will always give you the truth. Thank you THANK YOU Amanda!!!

I don't normally leave negative reviews, but this one is years in the making. I got my Allstate…read morepolicies (home, auto and umbrella) with the Brook Daley agency in town in 2018 or earlier when another carrier pulled out of CA. At first, they were super responsive and helpful, but since 2020, it has gone downhill. I purchased a new home in 2020 in El Cajon. The delay in creating a new homeowners policy almost held up my closing. Since that time, every change to my auto policy has been met with dread. While there is a long list of things to mention, the most recent is that I placed a milage update to my policy in early April that has still not been processed ($400/yr savings). I have been advised it is in process, but does it really take over 2 months to complete? It also took 10 days to get a quote on a new car (after 3 emails and 2 phone calls). It has now been 12 days since the new car was purchased (and 3 emails) and it is still not covered. I called last Friday to speak with Brook Daly directly. I was advised he does not take customer calls. I demanded a call, but have not heard from him. I spend over $10,000/annually for my policies and expect that thing will be handled timely and correctly. I also expect that the Agent in charge is available for issues and to speak with customers at their request. Save yourself the hassle and use another Allstate agency if you want their coverage. I just switched to an agent in El Cajon since it is obvious my business is not valued here.

Been using Allstate for awhile, and this office has saved me time and money. My business is always…read morehandled promptly, and efficiently, with little to no hold time. They saved me so much that I actually upped my coverage while still paying less than what other companies offered. I recommend them to all my friends.

Manuel Rubio of Stress Less did all the leg work to get me Home Fire Insuance and a wrapper policy,…read morereducing my work to just a few steps. He communicated frequently along the way to get a good pilocy into place. Says he's a local; raised in North County. Stress Less Insurance 413 W Ninth Ave, Escondido, CA 92025, United States

Great service, always keeping track on their customers and great prices, I would definitely…read morerecommend using this insurance company

Connected with Jeffrey after encountering problems trying to find a company to insure our new built…read morehome in Chula Vista. Jeffrey provided OUTSTANDING service! Jeff keeps in constant contact and keeps you updated. He goes out of his way to make the process as simply as possible and also looks for ways to get you the best coverages and fair pricing. We lucked out to find Jeff and appreciated all he did to support our insurance needs.

I could not have have been blessed with a better Insurance Agent Jeff you truly go above and…read morebeyond, I highly highly highly recommend Jeff, you have been such a blessing to me personally and my entire family and we are grateful for everything you have done, step by step with the most amazing advice, and you take my calls literally any time, finding ways to save OR help me get the right coverage. Thank you. Lawrence

Excellent insurance agency. Daniel Trinh , Quan Pham, Trang…read moreNgoc ( Angie ) Bui , Nhi Nguyen. They are all professional, reply and respond back within a day. We have multiple policies with them over 15 years ago Keep up good work team

Great experience. Agent Ngoc (Angie) was incredibly responsive and provided excellent customer…read moreservice. Thanks

Amy Hallquist has been a blast to work with, and has exceeded all of my companies expectations! I…read morecouldn't be happier with her services and will continue to recommend her to all of my relatives and friends! - Carlos Martinez 5 Diamond Heating and Cooling Inc.

Amy is top notch! I highly recommend her to all of my friends and family…read more She is easy to work with, knowledgeable and always follows through. I also appreciate that she's not "sales-ey".

Promises, promises and still no quote after 3 text attempts. Can't even contact them by phone or…read moretext; the inbox is full. This agent left Farmer's and didn't have the courtesy to let me know! Now, an independent agent, can't manage to email me a homeowner's quote. A BIG RED FLAG.

Elizabeth is quick to respond, incredibly helpful, knowledgeable, and very pleasant to work with. I…read morereached out to her for home insurance/Auto quote and she was able to work with me to reduce my overall premiums which I was paying with Geico. She explains and answers all questions and is a great person to have on your side. Thank you!

These guys really make things difficult if you've had an accident. They require a claim loss report…read morethat takes a long time to request. I recommend not wasting your time. Other insurers, like Geico, can pull the information directly from nexislexis. Not sure why aloha west can't do that.

Aloha is super helpful with any questions we had to make sure my mom's house was insured with the…read moreright coverage. Kelly and the team always answer every question with such patience and knowledge and we always feel taken cared of. Thank you to the team!

I've been with Cortie Dove for over a decade. Today Wendy went above and beyond in helping me…read morechange my insurance. I had to have details changed 3 times and Wendy was such a trooper and kind. She gladly helped me with the changes and was on it. In highly recommend this insurance office.

Paid for insurance on Friday. They printed an insurance card for me Friday. Saturday I show the…read moreinsurance card that I got from CORTIE DOVE STATE FARM RAMONA less than 24 hrs ago, and the OFFICER tells me that it's expired. He is correct. They printed out an insurance card that was already 2 weeks expired. ZERO service on weekends. I got Cortie's cell number and left him a vm. No response. What did I just pay for?