This company is CLOSED. I tried to get a quote for home insurance. I've called and emailed several…read moretimes. No one answers the phone. No service. Can't speak to anyone.

With our mortgage contingent on securing homeowners insurance for our new house, I was referred to…read moreMike Cheng by a family member. Mike responded to my first email and ghosted me after with no response after several follow-up emails. Mike, if you're not interested in my business, just say so. You're holding people up who think you're working on a solution for them when you're really not. Poor business practice and nonexistent customer service.

We are long-time clients of State Farm. Patrick is our go-to: he's knowledgeable, responsive, and…read morejust has such a pleasant and approachable style. We meet annually to review our bundled plans, and he never pushes the tough sell... just presents the options and gives us the space to make our choices. I recently had a rock crack the windshield of my leased vehicle. Going through Patrick made the process fast, simple, and seamless. I also direct my clients to him, and he's always prompt and professional. Keep it up Patrick, Candice, and team! Thanks for being so good at what you do!

Candace Kistner's office has always been fabulous. But for the last several weeks they have stopped…read morereturning calls. What is going on?

Oleg is an absolute gem. I was referred to him by my mortgage broker, and I couldn't be more…read morethankful. Insurance can be tricky on its own, and my situation is a little more complicated than most. Oleg has taken the time to walk me through all of my options, even suggesting that I not purchase some coverages, as the existing policies I had were more financially beneficial. He is ethical and honest, as well as compassionate - sometimes insurance digs into sensitive topics, and he has handled it all with grace and the utmost respect. I highly recommend contacting Oleg with any of your insurance needs - even just for a second opinion or comparison quote - I think you'll be pleasantly surprised!

I could not be happier and more appreciative with Oleg's services. He is an excellent expert in…read moreinsurance matters and knows the industry's ins and outs like no other. Not to mention his personality - he is absolutely dedicated to helping you best way he can. I had a very tricky situation where I got into an accident, and my insurance policy at the time has lapsed (AAA) without my knowledge. AAA denied my claim, my AAA agent had no interest in helping me. Police report at the time of the accident could not determine fault. Other party was claiming I ran a red light, even though I did not - and, inevitable, other parties' insurance made me at fault of an accident. Other party started to look for a lawyer to sue me for "physical damages" to make some money. Thankfully, I was introduced to Oleg. He helped me every step of the way to fight this decision. He evaluated police report, reviewed communication from the other insurance company, and compiled letters for me that helped to prove that the other party was at fault, and revert the original decision of the other party's insurance. His professionalism, guidance, and understanding of the system, helped me avoid lawsuits and lawyer bills that would put the future of my entire family at risk. Oleg was on my side, guiding me in this battle every step of the way. I am in the process of transitioning to Farmers insurance now, so he can be my agent for years to come. Would give more stars if I could!

I would like to share the excellent service I recently received with…read more Clarissa Barrientos Dominguez at the Sunnyvale Office of Allstate on Remington Ave. She was very informative and helpful in understanding my concerns but also providing a solution. She did her very best to try and find ways to help lower my car insurance rates. Thank you, Clarissa! While, I am still struggling with the increases in California rates right now, I truly appreciate your efforts in helping me!

Five stars for Suzanne Flores! I was in a bind when my current insurance carrier was no longer…read moreproviding service in California. I was working with another agency, who assured me over the 2 months we were in contact that they would make it before my deadline. They did not. By the time I switched to Allstate, I had less than two weeks. Thank goodness I happened to work with Suzanne! She helped me get what I needed, when I needed it. I can't thank her enough and will continue to work with her. I hope you request her too.

I am a current client of State Farm and have frequented this particular location several times. The…read morefriendly and professional atmosphere is a refreshing change from other pushy insurance companies; the staff at this location are very knowledgeable and quick to help with any needs I ever have. In particular, Miriam Pimentel, has always treated my calls or visits with patience and understanding. Thank you all at State Farm Los Altos location!

This past week I switched my car insurance from geico to State Farm with Michael. Michael went to…read morethe same college as I did, so when I heard he was licenced I thought it would be really great to actually have a face to go along with my insurance (whereas with geico I only had a 1-800 number). I was very pleasantly surprised! Michael was very professional and didn't mind communicating via email for the most part as I don't like to make many personal calls at my office. I haven't had a car in ages so car insurance is a bit foreign to me. He walked me through the basics and explained all my options to me. I had the same experience as Tara H. in that I was able to save money by adding renter's insurance (one of those things you know you are supposed to have but are always too lazy to actually go out and get). I had a really great experience with Michael and highly recommend him!

My family has been very grateful and happy with the insurance policies Mimi has helped us with for…read morethe past 15 years. Not only Mimi able to write the policies with same coverages but at a lower annual rate, she always takes the time to explain to me and my elderly parents what coverages that are most important to them. Mimi is responsible, reliable, honest and fiduciary as an agent and we would recommend her without any hesitation.

I first started working with Mimi over 10 years ago right before getting married. She and her staff…read moreare very friendly, professional, and patient, and I trust their advice on getting the right amount of coverage as well as apply as many discounts as possible. As my family has grown and our insurance needs have increased, Mimi has continued to help us add insurance policies over the years. We have referred her to friends and would recommend her to anyone, and we look forward to a continued relationship for many years to come.

After paying State Farm for homeowners insurance for 50 years, we recently discovered water damage…read moreand mold in a bathroom. We found that State Farm does not cover water damage or mold 99% of the time. Our claim was denied and Chang's office made no attempt to change the claim adjuster's decision. I'm looking for a new insurance company now

Fantastic service, great turnaround, and quick responses. Used Randy's services for a number of…read moreyears back when I lived in the Bay Area and now that I'm in SoCal, him and his team are still there to support me. Much appreciated and will be sticking with them as long as I can.

Really good service. I have two State Farm agency accounts and Im so pleased with their service,…read moreespecially in the time we live in... Just exceptional service and always willing to help. I have spoken with several people at the office and they were all very prepared. When something like insurance is easy... its the small things that count.

Laurie, at Jim's office, went way beyond what another local State Farm agent's office (where I had…read morebeen a loyal customer for more than 40 yrs) was willing to do. I recently moved and needed to change from a condo owner policy to a renter's policy. State Farm is temporarily not writing renter's policies but Laurie kept going back to corporate (since I had been a loyal State Farm customer for so many years) until corporate finally decided to write my renter's policy. If you want exceptional service, ask for Laurie at Jim's office.

I met Cathy thru my ex-husband some 20+ years ago and even though I have gotten divorced and moved…read morecities, I stayed with Cathy as she is the nicest agent you can have!! She gets me the best deals and gives me the real practical scenarios straight up without any BS so I know what I'm getting into. She's never offered more this or that like a salesman and she is always quick to respond to my needs whenever I have any inquiry. When I got into my first car accident a few years back, Cathy has always been there to help me through the process. She is kind and compassionate and I cannot rave enough about her.

Cathy was very helpful and super knowledgeable regarding the policies I was looking into. I greatly…read moreappreciate her as a person and as my insurance agent. Thank you Cathy and I look forward to doing business with you.

I have been buying insurance for over 40 years and never before have I received such excellent…read moreservice as I received from Frank and Nathan. They are very knowledgable, efficient and responsive. Nathan kept me informed every step of the way and explained insurance in a way that I could understand. He was able to find the right policies I needed for multiple properties in a timely manner and executed the transactions flawlessly. I would recommend them to anyone looking for any type of insurance.

I've been working with Frank insuring my cars, house and umbrella for the past 5+ years…read more His service is top notch, his prices are competitive and he is just overall great and a true professional. No matter what the issue was and at what time - he was there to assist over phone / text / email. All changes were prompt, refunds processed immediately upon changes. This is the guy you want to take care of you!