John Early should be your go to guy for all your health insurance needs! I had a specific medical…read morequestion and had just moved into the state of Illinois and John went above and beyond to make sure to find plans that met my needs. He is a joy to work with and super knowledgeable of the space.

I just moved to the area and was looking for Renters Insurance from a State Farm Agent. I was…read moreassisted by Chris, the Office Manager, and although I was hesitant to share with him that I had previously worked for two State Farm Agents and that I was giving the Agent he represents a try, it came out naturally. Chris helped put me at ease and before I knew it we were talking about my life insurance needs aside from the Renters Insurance. Thank you for your professionalism, expertise, patience and empathetic ear, Chris!

I have been a customer of this Allstate Agency for several years. I currently have my condo…read moreinsurance and my auto policy with Virginia and Alex Chung. Since I am in sales, I did not have actual proof of insurance as I was under a blanket company policy for almost 15 years. It was a painful process trying to get organized and trying to set myself up to get insurance. In these days of automated menus and the Internet, sometimes it is just nice to interact and speak with a person. This agency is so thorough and easy to work with. I have had a couple self inflicted accidents recently and the stress of dealing with this was enormous. However, Alex and Virginia have always been super consistent in providing support, information, and follow up that exceeded my expectations. If you are considering using Allstate as your insurance company, I highly suggest using this agency as your provider. You won't find a more comprehensive group of support whenever you need it. This is the kind of group you look to count on when you're in trouble and need help. I also had their roadside policy insurance and it was helpful a few times when my car met some of the more famous Chicago craters in the wintertime. Thank you Alex and Virginia! I don't ever worry about anything when it comes to my car or home.

I'm really glad that I'm with Allstate. Alex Chung is an…read moreprofessional agent. He care about their customer and very friendly, and responsible about their job. I had an accident Jan 12th. this is my first big accident in 25 years. I hurt my back, neck and other part of my body were soar. I thought, I was going to die. Anyway when I was in the hospital and worried about next step that I never know and never done before. Alex explained everything, also help me contacting other side of agent to filing claims. It went very smoothly. I'm highly recommend about asking your car insurance. and home insurance to Alex, because I'm really satisfied both policy I have today.

Very helpful agents. Extremely knowledgeable. No nonsense when it comes to understanding what I…read morewanted with insurance. Appreciate their honesty.

Alexis has been great. Super helpful and responsive. Everything you would want in an agent.read more

John was my insurance agent for 19 years for our home and autos. He was phenomenal. Every call or…read moreemail was returned promptly. He followed up on every question. Over the years we bought and sold homes, cars and apartment buildings and I could always count on John to take care of the details. We had a few auto accidents over that time and American Family was very dependable in covering our claims. I made the decision to leave this company a few weeks ago because their rates on commercial real estate were no longer competitive. I miss the customer service I had. I wish John would move to State Farm so he could still be my agent.

John is trustworthy, reliable and he provides excellent customer service. Would recommend his…read moreservices to anyone!

It's been very disappointing dealing with this agency. There's little to no follow-up from the…read moreChris the agent, and customer care is practically nonexistent. On top of that, there seems to be no real concern for client needs. Only repeated rate increases with no explanation or effort to provide value. With constant staff turnover and attitudes with poor responsiveness, it feels like the priority is raising premiums, not supporting customers.

I've had all my insurance policies with Chris Hoskinson for over 20 years. She is an expert in her…read morefield and acts as a true advisor. Chris manages an amazing team. They are responsive , proactive and always very helpful. My most recent experience with Celeste M was exceptional. She went above and beyond, late nights and weekend to make sure my claim was processed and I had a rental car fully paid for by State Farm. I strongly recommend this agency. The absolute best.

I had the absolute pleasure of talking with Jennifer. I needed business insurance and even though…read moreshe could not insure me, (my building is over 100 years old) she followed up with me several times and even found another agency that could help. She also gave me numerous insurance tips to save money on my personal insurance too. She is an absolute gem. I will be calling her first, for all my insurance needs. Thank you, Jennifer!!!

I felt so comfortable in my transition from All State to State Farm and I'll reserve all credit for…read moreMr. Steven Clark. Intially, I called to inquire about small business insurance. My questions and needs were met with timeliness and professionalism. Steven was also willing to compare rates for renter's and car insurance, I made the choice to switch all policies. Thank you Steven. Emon